Latest News

T-Mobile Shares Other Alternatives to ACP

Congress passed the Affordable Connectivity Program (ACP) in 2021 as a way to give eligible households a discount on their monthly internet or wireless plan. The program also gave them a one-time discount on a tablet or laptop. Ever since it was passed, the program was able to help around 23 million households. Unfortunately, it’s possible that the program will end soon.  This is the condition that will happen if Congress fails to renew its funding. The … [read full article]

Two Companies Want the FCC to Take Action Against T-Mobile’s 2.5GHz Spectrum


Last month, T-Mobile finally got to activate its 2.5GHz 5G spectrum that it had long acquired from the FCC. Although T-Mo’s customers have benefited from this, other companies are claiming that they experienced a degradation in services.  Following the complaint filed by fixed wireless service provider Bloosurf, two other companies have stepped up with similar complaints. These companies complained to the FCC that T-Mobile’s 2.5GHz 5G spectrum was interfering with their operations. As a result, they are … [read full article]

Report: T-Mobile Employees Getting Offers for SIM Swap Participation

SIM swapping issues continue to be a problem that many consumers experience everyday. Despite the numerous warnings that carriers send out to their customers, scammers continue to come up with new ways they can victimize people.  Recently, The Mobile Report shared that a bad actor is using employee data from T-Mobile to victimize employees. Several Redditors have reported their experience of receiving texts with a cash offer … [read full article]

T-Mobile Makes Significant Upgrade to Its Smartphone Equity Program

T-Mobile has made a significant change to its signature program called Smartphone Equality. Through this program, T-Mobile Prepaid and Metro by T-Mobile customers can get a deal on a new device. The program allows them to score the latest smartphone despite their payment method and credit score.  When T-Mo rolled out the program, the best deals were only available to customers who had a high credit score. But with today’s change, T-Mobile is making this accessible to … [read full article]

T-Mobile Subscriber Shares Recent Experience that Nearly Scammed Him


As always, we continue to remind our readers to not share their verification code with anyone, even if this person explains that they are a T-Mobile representative. This is always the case with scams as they have victimized numerous consumers through this method.  A T-Mobile subscriber shared his recent encounter with a scammer pretending to be a T-Mobile representative. The poster shared he received multiple phone calls … [read full article]

Report: T-Mobile’s T Life App Now Displays Ads

Earlier this year, T-Mobile shut down its T-Mobile Tuesdays app to consolidate the service in its T Life app. T-Mobile referred to this app as a solution for users to have “access to benefits and more ways to connect with what’s important.” Although its T-Mobile Tuesdays reward program did not go away, it has began offering these in its T Life app.  Unfortunately, some users have reported seeing … [read full article]

T-Mobile Now Available at Almost All Sam’s Club Locations

Sam’s Club members are in for a treat today as T-Mobile expands its retail presence in almost all locations of the membership chain. Since they are Sam’s Club’s exclusive in-club wireless provider, you can shop for the latest T-Mo plans and devices through their Mobile Experts.  As part of this launch, T-Mobile has an exclusive offer to Sam’s Club members. If you switch to the Un-Carrier (or add a new line) and get a device, you can … [read full article]

T-Mobile Now Displays Its “Nutrition Labels” for Broadband Service

Internet service providers (ISPs), including T-Mobile, are now required to display its broadband facts. This is a mandate from new federal regulations requiring such companies to be transparent with their wired and wireless broadband services.  Dubbed on the internet as “nutrition labels,” these aim to let consumers know what their broadband service includes.  When T-Mobile announced this at the start of the month, it was easy to think it was part of their April Fool’s prank. After … [read full article]

Unauthorized Man Climbs T-Mobile Tower, Causes $500K Damage

Unless you’ve been living under a rock, you probably don’t know that it’s illegal to tamper with cellular towers. Doing so is extremely dangerous and costly. This is what one man from Miami recently discovered.  As reported by WSVN, a man climbed up a 127-foot four-carrier tower on Wednesday. The 38-year-old man believed he was working for T-Mobile and had “stuff to do.” When he reached the top … [read full article]

PSA: T-Mobile’s Profiling Toggle is Activated by Default

As spotted on a Reddit post a month ago, users learned that T-Mobile has implemented a toggle to allow the “automated profiling” of your user data in its Privacy Center. By activating this feature, T-Mo can analyze and predict how their users behave when interacting with support.  The Un-carrier previously activated this setting to be on by default in 2021. When the feature was discovered, many users were … [read full article]