Latest News

TCL has a new mid-range phone for Metro by T-Mobile

TCL recently unveiled two affordable smartphones that will soon be available at select prepaid brands. The two new devices are called the TCL 20 XE and TCL 20A 5G. Unfortunately, only the TCL 20 XE will be making its way to Metro by T-Mobile.  This is a mid-range smartphone that comes with a 6.52-inch V-notch HD+ display. From within, the device is running a 2GHz octa-core MediaTek processor with 3GB of RAM, 32GB onboard storage, and a … [read full article]

T-Mobile adds two new smartwatches to its lineup

Earlier today, T-Mobile revealed that they will soon be offering a couple of new exclusive smartwatches. These two smartwatches include the SyncUP KIDS Watch and TIMEX FamilyConnect.  “These new smartwatches are all about better connecting and simplifying our customers’ lives,” T-Mobile Executive Vice President of Emerging Products, Dow Draper, said. “They bring the power of T-Mobile’s network to the whole family for everyday connectivity needs with easy-to-use solutions.” SyncUP KIDS Watch This watch is designed to help … [read full article]

T-Mobile, Metro by T-Mobile now available at Best Buy, Walmart

It’s official! You can now get your hands on T-Mobile and Metro by T-Mobile products and services at Best Buy and Walmart stores.  Earlier today, T-Mo announced that its products are now available in more than 900 Best Buy stores throughout the country. Meanwhile, its Metro by T-Mobile brand is available in more than 2,300 Walmart stores. By making this possible, T-Mo has more than quadrupled its national retailer presence in the past year.  “Since the beginning … [read full article]

T-Mobile’s Ultra-Capacity 5G network leads in new Opensignal study

The (new) numbers are in! And once again, we’re seeing T-Mobile emerge on top of the list of a recently conducted study.  Opensignal’s latest study proves T-Mo’s Ultra Capacity 5G network has better speed and coverage for its customers.  The results of the study show that the download speeds of T-Mo’s Ultra Capacity 5G network have increased 40% in the last six months. In the meantime, its connections to 5G have more than tripled over the … [read full article]

Report: T-Mobile making “Cross Channel Returns” option available soon

Things appear to be changing for T-Mobile thanks to a recently leaked document. According to the slides, T-Mo could soon offer “Cross Channel Returns.” As explained in The T-Mo Report, this will allow customers to make in-store trade-ins, returns, and store pickup for orders that were placed online and ordinary channels. According to the report, the leaked slides corroborate a recent post on the T-Mobile subreddit. The post suggested that “Cross Channel Returns” will be … [read full article]

T-Mobile presenting Keynote at MWC 2021

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T-Mobile’s President of Technology, Neville Ray, will be presenting at the upcoming MWC 2021. He will be talking about T-Mobile’s 5G network progress, the competitive landscape, and opportunities ahead into the 5G era. If you are interested in joining the event, you can tune into the webcast tomorrow, October 26th at 10:57 am PT.  During the virtual event, there will be a live webcast of Ray’s talk. It will be available on this page.    Source: … [read full article]

Report: Is this the new T-Mobile Home Internet Gateway?

As more and more homes start getting internet, T-Mobile has done its part to make this transition possible. One way they are doing so is by introducing the T-Mobile Home Internet Gateway. And today, we’re looking at what could be the new device.  The T-Mo Report originally shared the photo of the possible device after it was sent to a few stores. And as they reported, it’s possible that the display units could arrive early. There … [read full article]

T-Mobile postpones CDMA shutdown date for another three months

T-Mobile has just announced that it will be delaying its CDMA shutdown by a few months.  Originally, T-Mobile planned to shutdown the network by January 1, 2022; which will give partners “plenty of time and resources to take care of their customers as well.” But based on the Un-carrier’s recent announcement, they decided to postpone the shutdown by another three months.  T-Mobile says that its partners “haven’t followed through on their responsibility to help their customers through … [read full article]

Some T-Mobile & Sprint customers unable to call 911

T-Mobile and Sprint customers in select parts of the country were unable to call 911 for a short duration of time. The issue was made known by the city of Rockford and the Winnebago County Sheriff’s Office.  According to the report, city officials alerted T-Mobile and Sprint customers about the issue via a tweet. The emergency hotline was inaccessible to both networks earlier this afternoon.  After the tweet was posted, officials from the two networks worked … [read full article]

T-Mobile starts migrating Sprint customers

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T-Mobile has started to automatically migrate Sprint accounts into its billing system. This appears to be another move that T-Mo is doing to finalize the transfer of Sprint customers into its system.  The report comes from The T-Mo Report, who shared some documents about the “Magenta Complete” program. This is the name that T-Mobile has given for this entire procedure. They also shared that the program is “designed for the customers who don’t visit Retail locations … [read full article]

T-Mobile will pay up to $1,000 of your smartphone when you switch

T-Mobile is running a new switcher offer and it looks like it may just be its best one yet.  Earlier today, T-Mobile announced that they are helping customers make the switch to their 5G network. Beginning tomorrow, October 22nd, T-Mobile will help pay off up to $1,000 of your smartphone. This action will allow customers to switch from AT&T and Verizon, as long as they have an eligible device.  If you are a customer or small business, … [read full article]

T-Mobile stores report dashboard issues

There may be some issues going on with T-Mobile’s internal system.  This was earlier reported by The T-Mo Report, who shared an internal document along with first-hand information from employees that some retail locations are having an internal system issue. Apparently, the “Upgrade Dashboard” being used by employees at T-Mobile stores is encountering an outage.  As shared, the issue is affecting usual phone upgrades, JUMP/JOD, and “Ship-To” functions. Meanwhile, the direct online orders made by customers … [read full article]