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T-Mobile testing 36-month payment option for Equipment Installment Plan

T-Mobile’s Equipment Installment plan lets you spread out the cost of a new smartphone over 24 months, but some customers are now seeing a slightly different EIP payment option. TmoNews reader P Doobs recently noticed that when viewing the Samsung Galaxy Note 9 on T-Mobile’s website, T-Mo offered them a 36-month EIP option at $24.17 per month. The 36-month EIP option showed up for me too, but wasn’t available on any other devices. T-Mobile hasn’t made any official … [read full article]

LG V40 ThinQ official with five cameras, launching at T-Mobile on October 19th

October is going to be a big month in mobile with several flagship smartphone releases, and today the first of those new devices has been made official. Meet the LG V40 ThinQ. One of the highlights of LG’s new flagship Android phone is that it has five — yes, five — total cameras. There’s a triple rear camera setup that includes a 16MP 107-degree super wide angle lens, a 12MP standard angle sensor, and a 12MP … [read full article]

MetroPCS is becoming Metro by T-Mobile, launching new plans with Amazon Prime and Google One

Five years after MetroPCS officially merged with T-Mobile, the prepaid brand is getting a major makeover. MetroPCS is becoming Metro by T-Mobile. The service is coming next month and will offer four rate plans, including two new options that’ll include unlimited talk, text, and LTE data along with services from Google and Amazon. Metro by T-Mobile’s base plan will start at $30 per month with taxes and fees included and offers 2GB of LTE data and mobile … [read full article]

iPhone XS and iPhone XS Max offer faster Face ID, T-Mobile 600MHz LTE support

Along with the Apple Watch Series 4, today Apple took the wraps off of two new flagship iPhone models. The iPhone XS (pronounced “ten ess”) and iPhone XS Max feature 5.8-inch and 6.5-inch screens, respectively. Specifically, the iPhone XS has a 5.8-inch Super Retina OLED screen with a resolution of 2436×1125, while the iPhone XS Max is packing a 6.5-inch Super Retina OLED display with a resolution of 2688×1242. Apple touts that the iPhone XS Max … [read full article]

Select T-Mobile stores selling Layer3 TV service, T-Mo customers get discounted rate

T-Mobile announced earlier this year that it planned to launch a new pay TV service in 2018, and while we still haven’t heard anything about it, T-Mo is now selling Layer3 TV service in select markets. T-Mobile stores in markets like Dallas, Chicago, Washington, D.C., and Longmont, CO are offering Layer3 TV service. Research firm Wave7 research found a Dallas-based T-Mobile rep tweeting that she had made a Layer3 TV sale on September 1st, while … [read full article]

T-Mobile 600MHz LTE coverage available in more than 1,250 cities and towns

T-Mobile today provided another update on its 600MHz LTE rollout. T-Mo says that its 600MHz (Band 71) LTE coverage is now live in 1,254 cities and towns across 36 states, including Puerto Rico. This is up from the 992 markets across 33 states that T-Mobile’s 600MHz LTE was available in back at the start of August 2018. You can find the full list of 600MHz cities and towns right here. There are 14 … [read full article]

T-Mobile experienced a data breach on August 20th

UPDATE: T-Mobile has told Motherboard that the breach affected around 3 percent of its 77 million customers — around 2.3 million people — and that that the hackers were part of an “international group”. UPDATE 2: T-Mobile has confirmed that “encrypted passwords” were part of the data compromised by the hackers. Security researchers speaking to Motherboard say that the algorithm used for these passwords may be weak, and password expert Jeremi M. Gosney adds that customers … [read full article]

OnePlus 6T will reportedly launch at T-Mobile

OnePlus has long sold unlocked phones that work on T-Mobile, including the OnePlus 6 shown above, but soon OnePlus may actually have a phone on T-Mo’s shelves. The OnePlus 6T will be sold by T-Mobile when it launches in October, according to sources speaking to CNET. T-Mobile will reportedly be the exclusive U.S. carrier partner for the new OnePlus phone, and it’s expected that there will be a special version of the phone that’s “optimized” for … [read full article]

T-Mobile launches Team of Experts for better customer service

T-Mobile’s next Un-carrier move is all about customer service. T-Mobile Team of Experts is a group of 30 to 40 customer care employees that serves a city. These customer service reps sit together and are trained on a wide range of topics so that you don’t have to get bounced around from one person to another. These reps can also work with specialists in T-Mobile’s retail stores and engineering for more specialized issues. When you need … [read full article]

T-Mobile offering 30-day free trial of its network

T-Mobile wants to make it easy for non-customers to see what its network is all about. T-Mobile is offering a 30-day free trial that lets you try out its network for 30 days or 30GB, whichever comes first. If you sign up, T-Mo will send you a mobile hotspot with free 2-day shipping, and you just connect your current phone to the hotspot and give the T-Mobile network a spin. At this time, T-Mobile’s 30-day free … [read full article]