Latest News

T-Mobile Changes To Domestic Data Roaming Detailed, Confirmed For April 5th

Well we can now chalk this “rumor” firmly up in the “confirmed” category for April 5th as we’ve gotten our hands on some more detail for T-Mobile’s planned changes to domestic data roaming plans. Right away, T-Mobile does point out: “Domestic data roaming will not be subject to data speed reduction. The allotment will be reset with each bill cycle. After the allotment is reached, the customer will no longer have data roaming access until they … [read full article]

Concerned About Our End Of Life Post For the HTC Sensation4G/Amaze4G? Don’t Be.

Judging by your comments, Tweets, emails and Facebook posts a number of you expressed some concern and confusion over our recent “End-Of-Life” post for the HTC Amaze 4G, Sensation 4G among others. In hindsight, I suppose I should have made sure this was put into the post surrounded by neon lights to avoid any confusion or panic, but “End Of Life” only means it is the end of the “shelf life” for the phone. … [read full article]

T-Mobile Making Changes To Off-Network Data Roaming Plans In The Future?

Word coming out of Howard Forums tells us T-Mobile will be making some changes to their data roaming plans when you are wandering off the T-Mobile network. According to the Howard Forums tipster, sometime in early April, T-Mobile will change their domestic roaming policies to 100MB of data on the 5GB plan and 200MB on the 10GB plan. If you exceed the 100 or 200MB limit, the network will cut off any data services until a connection … [read full article]

HTC Amaze 4G, Sensation 4G, LG DoublePlay, myTouch And myTouch Q Nearing End-Of-Life?

Here’s a bit of interesting news to keep us talking over the weekend as a new T-Mobile inventory screengrab has fallen into our inbox indicating the HTC Sensation 4G, HTC Amaze 4G, LG DoublePlay, LG myTouch Q and LG myTouch are nearing their end-of-life status. We should remind you that “end-of-life” does not mean the Amaze 4G will immediately disappear from store shelves — if anything there could be still be weeks worth of … [read full article]

T-Mobile Continues To Train Frontline Employees On Churn-Reducing Efforts

T-Mobile’s churn-reducing efforts for 2012 continue with new frontline employee training highlighting “four non-negotiable customer standards.” T-Mobile is looking for frontline employees to cover four basic steps to help make sure a customer leaves the store happy and smiling. The first step is a personal coverage check to determine if the future T-Mobile customer will have a good signal at their home or office. We’ve already seen a document regarding churn that suggests T-Mobile sales representatives … [read full article]

Samsung “Still Reviewing Several Options” For Launching Galaxy S III

This week started out with some uncertainty on the Samsung Galaxy S III launch and while it’s ending with the same uncertainty, we’re not completely empty handed. As it turns out, the Samsung earnings call held a little goodie for those of us carefully listening regarding the existence of the Galaxy S III. For what it’s worth, I don’t think anyone actually thought the Galaxy S III didn’t exist, but Samsung had yet to publicly … [read full article]

Meet Joe, T-Mobile’s Best Windows Phone Salesman

Meet Joe, T-Mobile’s top Windows Phone salesman as he works his way through CES 2012 by meeting Carly, taking a helicopter ride, driving a Ferrari, attending a Playboy party and more. It looks like Joe had a great week. Hey Google, how about a Playboy party invite for some top Android salespeople? Show some love for that increasing marketshare, just saying. “Do you know Joe? He’s T-Mobile’s most enthusiastic Windows Phone sales rep. As a “thank you” … [read full article]

T-Mobile To Offer Additional Unlocked iPhone Support Beginning January 30th

Starting on January 30th, T-Mobile will “begin offering additional support to customers using an Apple iPhone on our network.” T-Mobile’s added iPhone support will include “common procedures, information about feature and specifications and other basic device questions.” T-Mobile is implementing these changes to support the 1 million plus users on the Magenta network with unlocked iPhones. I mean, we iPhone users need more support, right? We endure such a “poor” experience on the network! I … [read full article]

First Impressions Of HTC Sense 4.0 Arrives To The Internets

HTC Sense is undoubtedly one of the most well-known skins among all the Android platforms — with its huge clock it’s both distinctive and instantly recognizable. Well, the boys at PocketNow had a chance to check out a non-final version of HTC Sense 4.0 who have been told to expect its arrival on upcoming HTC devices like the HTC Ville and HTC Edge. First and foremost we’re told to look out for an emphasis on improved … [read full article]

HTC To Scale Back 2012 Smartphone Production, Focus On “Hero” Phones

HTC’s lead UK representative Phil Roberson has provided a little insight into the company’s 2012 plans. Roberson recently spoke with Mobile Magazine and admitted that 2012 would see HTC trimming back on the number of new devices introduced to better focus on “hero” devices. We have to get back to focusing on what made us great – amazing hardware and a great customer experience. We ended 2011 with far more products than we started out with. We … [read full article]

Recent Price Change Raises Full Invoice Price On Samsung Galaxy S II

A quick little note on some recent price changes that took place yesterday involving the Samsung Galaxy S II and Nokia Lumia 710. With regards to the Nokia Lumia 710, the Value Plan pricing has changed a little allowing for a $30 mail-in rebate bringing your initial net down payment to just $19.99. The Samsung Galaxy S II sees a price bump on its full invoice price from $529.99 to $599.99. There was no indication … [read full article]

T-Mobile Tells FCC To Revamp Spectrum Auctions, Level Playing Field

T-Mobile is coming out swinging as it begins its hunt for more spectrum, telling the Federal Communications Commission and Congress to overhaul potential spectrum auction rules that could see smaller carriers squeezed out by larger rivals. Kathleen Ham, T-Mobile’s Vice President of Federal Regulatory Affairs stated this week that “Legislation pending in Congress would effectively preclude the FCC from considering existing spectrum holdings in determining the qualifications for participation in auctions,” and went even further by saying … [read full article]