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T-Mobile transparency report shows that it got more government requests than other carriers

T-Mobile recently posted its first transparency report, and while Magenta is either the third or fourth largest US carrier depending on who you ask, it actually received the most government requests in 2014. During 2014, T-Mobile got a total of 351,940 government requests for info on T-Mo and its customers. That includes 177,549 subpoenas, 97,440 emergency/911 calls, 34,913 court orders, 3,087 wiretap orders, 849 customer requests for their own info, and a total of 8 requests from … [read full article]

John Legere teases ‘something great’ for next week, says he’s working on Apple Music for Music Freedom

After Sprint CEO Marcelo Claure took to Twitter to say that he’s tired of T-Mobile’s Un-carrier B.S., John Legere held a quick Periscope session to discuss the matter and drop a couple of hints about T-Mo’s future plans. During a lengthy Periscope stream from a beach in The Hamptons in New York, John Legere suggested that Marcel Claure’s Twitter rant was the result of him “having a bad … [read full article]

T-Mobile suffering from widespread SMS issues

UPDATE: If you’re having SMS issues, T-Mobile also suggests switching your phone into 2G/3G-only mode to see if that alleviates your texting problem. UPDATE 2: Several of you are reporting that you’re receiving loads of texts at once, suggesting that the problem may be resolved. There’s still no official word from T-Mobile, but things may be getting better. UPDATE 3: T-Mobile reached out to say that customers are seeing improvements with their … [read full article]

Hi there, my name is Alex Wagner

Hey everyone. As you’re no doubt aware, Cam has left TmoNews after 18 months covering all things T-Mobile. Now that he’s off to new things, it’s time for someone else to take the helm of TmoNews, and I’m going to be the one steering the good ship Magenta. You might’ve seen me here on TmoNews a few times in the past year and a half, covering for Cam when he had time … [read full article]

Now that T-Mobile’s JUMP! on Demand is here, are you switching? [Poll]

Yesterday saw the official launch of T-Mobile’s latest Uncarrier phase. As part 1 of #UncarrierAmped, T-Mo decided to give its JUMP! upgrades program a huge revamp. Rather than charge customers monthly for the right to upgrade when they liked, they decided to change it in to a more flexible phone lease program. Now, you’ll pay one monthly rental fee for a new smartphone and then – when you … [read full article]

T-Mo Microsoft Lumia 435 gets Windows 8.1 update 2

Microsoft’s Lumia 435 is one of the cheapest Windows Phone smartphones on the market and earlier today, Windows Phonw 8.1 update 2 started rolling out. If you have one of these budget smartphones check your settings menu for updates now. Once updated, your Lumia will be running software version 8.10.15148.160 which features a number of small tweaks to features and performance. The latest update lets you change your phone name by going to Settings>About as well as … [read full article]