Latest News

Labor Groups Launch T-Mobile Boycott, Targeting 10,000 Customer Cancellations

A coalition of labor and activist groups launched a boycott campaign against T-Mobile today, calling on customers to cancel their service in protest of the carrier’s business partnerships and policy changes. According to PhoneArena, the boycott kicked off at 5 PM Pacific Time on September 10th, led by organizations including the Communication Workers of America and Tesla Takedown. The groups are pushing for at least 10,000 T-Mobile … [read full article]

Why T-Mobile Really Gives Out Those Free Phone Lines (Hint: It’s Not Generosity)

If you’ve ever received a surprise offer for a free phone line from T-Mobile, you might have thought the carrier was just being generous. Think again. A company executive recently revealed the real strategy behind these promotions, and it’s all about preventing you from taking your business elsewhere. The truth came to light when Jon Freier, President of T-Mobile’s Consumer Group, explained that these free line offers aren’t meant to attract new customers at all. According to … [read full article]

T-Mobile Honored as a Top Innovation Workplace in 2025

T-Mobile just earned a notable recognition in the world of innovation—but what does that really mean for you? It was named one of Fast Company’s “Best Workplaces for Innovators: Large Companies” for 2025. According to T-Mobile’s announcement, this award spotlights companies that empower people across the company to think creatively and solve big problems.  In plain terms, … [read full article]

T-Mobile T-Life App Streamlines iPhone 17 Upgrade Process

T-Mobile customers looking to get their hands on the new iPhone 17 can now skip the trip to the store and upgrade directly through the carrier’s T-Life mobile app. The process takes just a few minutes and can be done from anywhere. According to T-Mobile’s official announcement, the T-Life app allows customers to browse available iPhone 17 models, select deals, customize their device, and complete the entire upgrade … [read full article]

Is T-Mobile Ditching Physical Stores? Signs Point to All-Digital Future

T-Mobile appears to be heading toward a major change that could eliminate its physical stores and sales representatives, potentially transforming into a digital-only wireless provider similar to Verizon’s online-focused Visible brand. The shift isn’t official yet, but the warning signs are becoming hard to ignore. According to PhoneArena, several longtime T-Mobile sales reps have recently quit their jobs, frustrated by new company requirements that force them … [read full article]

Report Warns T-Mobile Customers: Think Twice Before Buying the iPhone 17 Air

Apple’s upcoming iPhone 17 Air might not be the speed demon you’re expecting, especially if you’re a T-Mobile customer. The ultra-thin phone is expected to use Apple’s own cellular modem instead of the Qualcomm chips that have powered iPhones for years, and new testing shows this could mean slower data speeds in some situations. According to PhoneArena, network testing company Ookla has been comparing Apple’s … [read full article]

UScellular Acquisition Already Exceeding T-Mobile’s Expectations

T-Mobile is getting more bang for its buck from buying UScellular than it originally thought. The wireless giant now expects to save $1.2 billion per year from the deal – that’s $200 million more than initially projected when the acquisition was announced. As announced by T-Mobile, the company is also moving faster on combining the two networks. What was supposed to take three to four years will now be done … [read full article]

Lyca Mobile Customers Face Network Switch as T-Mobile Partnership Ends

Lyca Mobile customers may soon face a bumpy transition as the budget carrier prepares to end its partnership with T-Mobile and switch to a new network provider. The prepaid wireless company has notified its dealers that new phone activations will stop on September 20, 2025, marking the end of Lyca’s contract with T-Mobile. According to a report from NWIDA (National Wireless Independent Dealer Association), dealers received … [read full article]

T-Mobile Executive Reveals the Real Reason Behind Those ‘Free’ Phone Lines

If you’ve ever wondered why T-Mobile occasionally offers free phone lines to customers, a company executive just spilled the beans. Those “generous” offers aren’t actually about being nice to customers – they’re a calculated business move designed to stop you from jumping ship to a competitor. According to PhoneArena, Jon Freier, President of Consumer Group at T-Mobile, recently explained that these free lines aren’t offered … [read full article]

T-Mobile’s App Policy Backfires as Workers Fight Back With “Penny Trick”

T-Mobile store employees are quietly asking customers to bring cash (even just a penny) when visiting stores to help both sides avoid the carrier’s frustrating new digital policy. The unusual request stems from T-Mobile’s requirement that 60% of in-store transactions now go through the company’s T-Life mobile app, even when customers are standing right in front of a sales representative. According to PhoneArena, many customers … [read full article]

Free WiFi on Every Southwest Flight Starting This October

Southwest Airlines passengers are about to get a major upgrade that won’t cost them a penny. Starting October 24, anyone with a free Southwest Rapid Rewards membership will get unlimited WiFi on every single flight, making Southwest the biggest U.S. airline to offer free internet across its entire fleet. According to T-Mobile’s announcement, this partnership brings free WiFi to over 800 Southwest aircraft, and you don’t need … [read full article]

Simple Steps to Get Your iPhone Working Again After Carrier Outages

If your iPhone is showing “SOS only” instead of your normal signal bars, you’re not alone. Many phone users are dealing with this frustrating issue after recent network problems hit major carriers. Both Verizon and T-Mobile experienced significant service disruptions recently, leaving countless customers without regular phone service. According to PhoneArena, while both … [read full article]