Archive | July, 2020

T-Mobile wins JD Power wireless customer care report for 20th time

The ongoing coronavirus pandemic may have caused T-Mobile to close most of its retail storesĀ earlier this year, but that didn’t stop T-Mo from winning another customer care award. JD Power announced its 2020 US Wireless Customer Care Performance study today, and both T-Mobile and Metro by T-Mobile came out on top in their respective segments. This is the 20th time overall that T-Mo has come … [read full article]

T-Mobile rolling out updates to Samsung Galaxy S10 series and LG G8 ThinQ

T-Mobile is rolling out software updates to some former Android flagships. First up, the Samsung Galaxy S10 series started getting new updates from T-Mobile today. Galaxy S10e owners should be on the lookout for an update to version G970USQS4DTF6, Galaxy S10 owners are getting G973USQS4DTF6, and folks with a Galaxy S10+ can expect an update to version G975USQS4DTF6. These updates are around 200MB in size, and the only item mentioned on the changelog is the July 1, … [read full article]

T-Mobile will reportedly soon require VoLTE on devices connecting to its network

T-Mobile may soon be making a major change to its device activation policies. An internal T-Mobile document has leaked out that says that T-Mobile will soon require all devices on its network to be compatible with Voice over LTE, or VoLTE. The doc shared by Android Police states that as of August 4, T-Mobile will stop activating devices that aren’t VoLTE-capable. What’s more, T-Mobile … [read full article]