Tag Archives: Samsung

Samsung details U.S. Product Exchange Program for Galaxy Note 7 recall

Following T-Mobile’s announcement that it will be offering full refunds to Galaxy Note 7 owners, Samsung has revealed its own Note 7 replacement offers. Samsung is launching the U.S. Product Exchange Program for Galaxy Note 7 customers. With this program, Note 7 owners will have two options for getting rid of their potentially explosive smartphones: Exchange current Galaxy Note7 device with a new Galaxy Note7 (available next week) Exchange current Galaxy Note7 for a Galaxy … [read full article]

T-Mobile offering full refunds to Samsung Galaxy Note 7 owners following recall

UPDATE: T-Mobile has updated its announcement with more information for Galaxy Note 7 owners, and Samsung has announced its own exchange program. All of the new info can be found here.   Following this morning’s news that Samsung is recalling the Galaxy Note 7, T-Mobile has now revealed how it’ll be handling the situation. Starting today, T-Mobile customers with a Galaxy Note 7 can return their phone for a full refund, including the cost … [read full article]

Samsung issues Galaxy Note 7 recall, T-Mobile suspends sales of the device

UPDATE: T-Mobile is now offering full refunds to Galaxy Note 7 owners.   Rumors of a Galaxy Note 7 recall have been swirling this week, and today Samsung confirmed that it is indeed recalling its newest flagship. Following reports of Galaxy Note 7 units catching fire and exploding, Samsung conducted an investigation and found that a faulty battery cell from one of its two suppliers was to blame for the issue. Samsung has confirmed … [read full article]

Samsung Gear S3 Frontier and Classic official, Frontier coming to T-Mobile

Samsung today took the wraps off of its new Gear S3 smartwatches, the Frontier (above) and Classic (below), and T-Mobile has confirmed that it’ll carry the Frontier this year. Both Gear S3 models feature 1.3-inch 360×360 Super AMOLED displays, which is larger than the 1.2-inch display found on the Gear S2 watches. The round displays on the Gear S3 are covered with Gorilla Glass SR+ and feature rotating bezels, which you can use to do … [read full article]

T-Mobile Galaxy S6 and S6 edge receiving August security patches

If you’ve got a Samsung Galaxy S6 or Galaxy S6 edge, you’ve got an update coming your way. T-Mobile are pushing updates to both the Galaxy S6 and Galaxy S6 edge. The updates bump the phones to versions G920TUVS4EPH2 and G925TUVS4EPH2, respectively, and they include the July and August security patches. These updates will roll out over the air until Sept. 7. If you’ve got a GS6 or GS6 edge and haven’t yet updated, you … [read full article]

Samsung’s Galaxy S7 and S7 edge getting Pink Gold color option in the U.S.

UPDATE: Sorry, folks, but Samsung now say that the Pink Gold Galaxy S7 and S7 edge will not be available for T-Mobile, only AT&T, Sprint, and Verizon. Additionally, Samsung say that the Pink Gold phones will not be sold unlocked, contrary to what some reports have claimed.   After launching in a trio of colors earlier this year, the Galaxy S7 and S7 edge are getting new paint jobs in the U.S. Samsung’s Galaxy S7 and Galaxy … [read full article]

Some T-Mobile Note 7 pre-order customers having issues claiming gifts, but Samsung is on it

T-Mobile opened pre-orders of the Galaxy Note 7 immediately once the calendar turned to Aug. 3 on the east coast, but it looks like that may have wreaked havoc on some customers’ effort to get their bonus gift. Some T-Mobile Note 7 pre-order customers are reporting that their request to get their free gift is being rejected by Samsung. The issue is that the promotion, which offers a free Gear Fit 2, 256GB microSD card, or … [read full article]

Samsung Galaxy Note 7 officially launches today

Today’s the day: Samsung’s Galaxy Note 7 is now available. Navigating to T-Mobile’s web store shows that the Galaxy Note 7 now has an “Order Now” button, and the Note 7 should also be hitting the shelves of your friendly neighborhood T-Mobile store. The Note 7 comes with 64GB of built-in storage and is available in Blue Coral, Silver Titanium, and Black Onyx color options. Shipping estimates for the Note 7 vary depending on … [read full article]

T-Mobile Galaxy Note 7 now being delivered to pre-order customers

Last week, T-Mobile began charging some Galaxy Note 7 pre-order customers for their devices. That lead some to think that the Note 7 deliveries could start a couple of days later, but that wasn’t the case. The good news is that it looks like Note 7s are starting to hit doorsteps today. Several Note 7 pre-order customers have started receiving their phones from T-Mobile. As shown on Reddit and Twitter, The packaging … [read full article]

T-Mobile begins charging for Galaxy Note 7 pre-orders

UPDATE: Several folks that pre-ordered the Note 7, including TmoNews readers like Jose, Manuel, Ivory, and Justin, are getting emails that say that their phone has shipped. Looks like they could start hitting doorsteps in the next couple of days!   After putting the Galaxy Note 7 up for pre-order earlier this month, it looks like T-Mobile is getting ready to start shipping units out to buyers. TmoNews reader William pinged me today to say … [read full article]