Tag Archives: T-Mobile

T-Mobile stores report dashboard issues

There may be some issues going on with T-Mobile’s internal system.  This was earlier reported by The T-Mo Report, who shared an internal document along with first-hand information from employees that some retail locations are having an internal system issue. Apparently, the “Upgrade Dashboard” being used by employees at T-Mobile stores is encountering an outage.  As shared, the issue is affecting usual phone upgrades, JUMP/JOD, and “Ship-To” functions. Meanwhile, the direct online orders made by customers … [read full article]

T-Mobile giving free talk, text, and unlimited data to Hurricane Ida victims

As Hurricane Ida continues to wreak havoc over New Orleans and the Gulf Coast region, T-Mobile has released a statement in response to the power outages. T-Mobile shared that their network is around 70% operational across Alabama and Louisiana after the hurricane hit over the weekend.  Despite having resumed operations in these areas, some customers may continue to experience intermittent impacts to their voice, text, and data service. But T-Mobile assures the public that their first responders … [read full article]

T-Mobile waives charges in line with ongoing events in Afghanistan

T-Mobile has released a new statement with regards to the events taking place in Afghanistan, especially for its customers.  During this difficult and uncertain time, T-Mobile hopes to be instrumental in helping its customers get in touch with their family and friends in Afghanistan. And in lieu of this, T-Mobile announced that it will be waiving international long-distance charges for calls and texts between Afghanistan and the U.S. This means that all of its customers will get … [read full article]

T-Mobile waives charges in line with Haiti earthquake

Days ago, Haiti was struck by a magnitude 7.2 earthquake. The recent report shows that the death toll has reached 2,207 while 344 people have been reported missing. Apart from the devastation of the earthquake, the region dealt with tropical storm Grace, which drenched the land with massive amounts of rain.  As a way of helping its customers, T-Mobile has announced that it will be waiving international long-distance and international roaming charges for calls and SMS made … [read full article]

Report reveals T-Mobile’s 5G network is widely available at Interstate Highway Miles

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T-Mobile’s 5G network is now available in more Interstate Highway Miles. This comes from new data gathered by Ookla. According to the research firm, T-Mobile’s 5G network is available at 92% of all Interstate miles. Meanwhile, its competitors are at 68% (AT&T) and 51% (Verizon). This report comes at a crucial time when people are getting ready to travel for the summer vacation. And according to reports, the number of travelers have more than doubled … [read full article]

T-Mobile believes pandemic behind delay of promise to hire more employees

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When it was still trying to get its Sprint merger plans approved, T-Mobile promised that it would be adding more jobs to the company. This was one of the major concerns people had with the merger since they worried it would lead to job loss. But T-Mobile promised that they would add 11,000 jobs by 2024.   “This merger is all about creating new, high-quality, high-paying jobs, and the New T-Mobile will be jobs-positive from Day One … [read full article]

T-Mobile shows impressive financial results in Q1 2021 earnings report

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T-Mobile held its quarterly earnings report today for Q1 2021. And based on the information revealed during the call, T-Mo is seeing significant financial results.  One of its advantages over its competition, without a doubt, is its network leadership. Pair this with offering the best value and service, it just goes to show that T-Mobile is a leader in its industry.  In the call, T-Mobile revealed that they expect merger synergies to be between $2.8 billion and … [read full article]

T-Mobile, Metro by T-Mobile joins FCC’s Emergency Broadband Benefit Program

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T-Mobile and its prepaid arm, Metro by T-Mobile, have unveiled that they will be participating in the temporary Emergency Broadband Benefit Program (EBB) released by the Federal Communications Commission (FCC). Through this program, households that are struggling with their internet service bills during the pandemic can continue to stay connected to education, work, and healthcare services. Enrollment to the program will open on May 12th. If you are a qualified T-Mobile, Metro by T-Mobile, Assurance Wireless, or … [read full article]

T-Mobile waives charges for calls and SMS made to/from Saint Vincent

Earlier today, T-Mobile published a blog post to send their sympathies to the people affected by the ongoing volcanic eruption of La Soufrière in Saint Vincent and the Grenadines. Situated in the southern Caribbean, the volcano has continually been erupting since April 9 for the first time in 42 years. The island nation has a total population of 110,000.  Despite the ongoing health crisis, the volcanic eruption continues to wreck havoc on the lives of the residents … [read full article]

T-Mobile follows “If 5G Were…” comparison series with blankets

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In continuing with its “If 5G Were…” comparison series, T-Mobile has once again come up with a new way to compare its own 5G network with its rivals.  This time, T-Mobile is using blankets to show the difference between their 5G network and that of Verizon.  T-Mobile shares that its 5G network is able to cover 1.6 million square miles of the country, which is over double the size of AT&T’s network and almost four times the … [read full article]