This is a post I never wanted to write, never dreamed of writing and hoped would never come to pass. Alas, my time at the head of the site I founded some 5 years ago will come to end. My time at TmoNews has been one of the most memorable experiences of my life and I wouldn’t trade it for the world. Unfortunately, change is in the air … [read full article]
Some good news to kick off the weekend for T-Mobile’s prepaid customers as the carrier is adding new domestic data roaming and hotspot service to its “pay-in-advance” Simple Choice customers. The carrier told Fierce Wireless they are making the changes to increase the value of their rate plans: “We are excited to confirm T-Mobile is enhancing our Simple Choice Plan for pay-in-advance customers … [read full article]
The last of the second volume of JD Power reports for 2013 has just arrived and needless to say, it’s a mixed message for T-Mobile. The Wireless Network Quality semi-annual Performance Study “evaluates wireless customers’ most recent usage activities in three areas that impact network performance: calling, messaging and data. Overall network performance is based on 10 problem areas that impact … [read full article]
Concerned about using your credit card with the Sony Entertainment Network or the PlayStation store after the company’s recent bout of hacker attacks? Some good news then as they’ve launched carrier billing through T-Mobile (and AT&T but forget about them). Unfortunately you can’t use carrier billing with the PlayStation Vita but I suppose two out of three services is good enough to … [read full article]
T-Mobile and Alcatel haven’t released any details on the “One Touch Fierce” but some FCC docs and some “in the wild” images show clear T-Mobile branding. There isn’t a whole lot we know about the phone, but we do know it has a 5 megapixel rear camera, runs Android 4.1.2, comes packed with a 1800mAh battery, offers Wi-Fi calling support, a microSD slot and three … [read full article]
T-Mobile’s made no secret about boosting its B2B offerings to heighten its presence in corporate markets and of course add some black ink to the bottom line. That’s why T-Mobile is officially introducing Simple Choice for Business and Simple Choice Classic Plans. With these new plans, T-Mobile is providing business customers more flexibility and choice about how they buy and … [read full article]
As news broke in late July that the ISIS mobile payment system was finally ready to go nationwide later this year, it was only time before T-Mobile stores started to ramp up as well. As one of the three national carriers supporting … [read full article]
Ok, if you had the chance to sit down one-on-one with T-Mobile CEO John Legere, you might ask for better phones, (even) cheaper rate, improved service or something else you want T-Mobile to do better. Still, if you’re a social media junkie like me you might recognize that Legere has quickly become the most interesting and active wireless executives in recent memory. With the … [read full article]
T-Mobile still has plenty of work to do according to a new JD Power award that once again shows the carrier bringing up the rear in Volume 2 of the Wireless Purchase Experience. The semi-annual study evaluates “the wireless purchase experience of customers using any one of three contact channels: phone calls with sales representatives; visits to a retail wireless store; or … [read full article]
According to data from at least one research firm, T-Mobile’s rebranding as the “Un-carrier” is working and working well. Research firm YouGov found for the first time since it began tracking this type of data one year ago, that smartphone users are more likely to switch to T-Mobile than Verizon. YouGov’s “BrandIndex Buzz score” shows that T-Mobile has surpassed Verizon at least twice … [read full article]
