FCC Chairman Ajit Pai said that he planned to investigate T-Mobile’s recent network outage, which he called “unacceptable”, and now the FCC wants to hear from you about what happened. The FCC is now seeking comments from the public on the T-Mobile outage that happened on June 15. Specifically, the agency wants to know things like how T-Mo customers learned about the outage, if T-Mobile’s … [read full article]
Yesterday T-Mobile suffered a pretty serious network outage, and now the carrier has shed a bit more light on exactly what happened. Neville Ray, T-Mobile’s president of technology, explains that the event that triggered the outage was a leased fiber circuit failure from a third-party provider in the Southeast. That’s the part of the country where we … [read full article]
T-Mobile suffered a major nationwide outage today that’s still affecting some customers hours after it began. And now the FCC Chairman says he’s going to look into what’s happened. FCC Chairman Ajit Pai announced tonight that the FCC is launching an investigation into today’s T-Mobile network outage. “The T-Mobile network outage is unacceptable,” Pai tweeted. “The FCC is launching an investigation. We’re demanding answers — and so … [read full article]
If you’re having some issues with your T-Mobile service today, you’re not the only one. Reports are pouring in from T-Mo customers who say they’ve got no service this afternoon. Most of the problems seem to be happening in the Southeastern US, with T-Mobile subscribers in places like Atlanta, GA; Raleigh, NC; Orlando, FL; Winston-Salem, NC; Birmingham, AL; Pelion, SC; and many others reporting issues with the network. … [read full article]
T-Mobile’s network had a bit of a hiccup overnight. Many T-Mobile customers are reporting that they lost service beginning late last night. Folks on Reddit and Twitter checked in from places like Dallas, … [read full article]
T-Mobile and other major carriers appear to be having some issues this morning. There are reports of outages affecting T-Mobile, Verizon, Sprint, AT&T, and others along the East Coast today, with many complaints coming from the Carolinas. Down Detector [read full article]
If you’re having issues texting photos and video on T-Mobile today, you’re not alone. Many T-Mobile customers are reporting that their MMS messages are not going through today. There are lots of reports of MMS problems on Down Detector, Reddit, and Twitter. T-Mo hasn’t issued an official statement on the situation, but several support reps have responded to customer complaints about the problem on Twitter and [read full article]
Just a couple of weeks after a T-Mobile outage knocked out service for many customers, it looks like T-Mo is having another issue. Several T-Mobile customers are now reporting that they’re unable to send or receive phone calls. Most of the complaints seem to be coming out of the east coast so far, with reports coming in from New York, New Jersey, Massachusetts, Rhode Island, Connecticut, Maryland, Pennsylvania, … [read full article]
If you’re having issues making calls on T-Mobile now, you’re not alone. T-Mobile appears to be suffering from an outage. There are many reports on Down Detector and on Twitter, and it looks like most customers are unable to send or receive calls. Texts are data are a bit more mixed, with some customers saying both are working while others are reporting that they’ve lost those, too. T-Mo hasn’t issued an official statement about what’s going on … [read full article]
Having service issues in Houston? It’s not just you. T-Mobile has confirmed that its service is being impacted in Houston, with CTO Neville Ray blaming a “major fiber cut” for the issue. Ray adds that engineers are working with T-Mo’s transport partner to get the issue fixed. Several T-Mobile customers on Reddit have chimed in from various parts of Houston to affirm that … [read full article]
