Tag Archives: Neville Ray

Neville Ray talks T-Mobile 5G and his network playbook

Neville Ray appeared on a Wells Fargo Virtual 5G Forum this week took the opportunity to talk a bit about T-Mobile’s network. First up, T-Mobile’s president of technology unsurprisingly touched a bit more on the major outage that T-Mo suffered this week. Ray reaffirmed that it was triggered by a fiber outage that then was compounted by a couple other issues, resulting in capacity issues in the core architecture that stopped phones from completing VoLTE calls. … [read full article]

T-Mobile’s Neville Ray explains what caused yesterday’s network outage

Yesterday T-Mobile suffered a pretty serious network outage, and now the carrier has shed a bit more light on exactly what happened. Neville Ray, T-Mobile’s president of technology, explains that the event that triggered the outage was a leased fiber circuit failure from a third-party provider in the Southeast. That’s the part of the country where we first started seeing complaints of network issues yesterday. Ray goes on to say that this happens with every … [read full article]

T-Mobile teams up with Intel and NASA on 5G Open Innovation Lab to help start-ups utilize 5G

T-Mobile has been placing a major focus on its 5G network, rolling out its low-band 600MHz 5G to more customers and augmenting the network with 2.5GHz spectrum gained from the Sprint merger. Now T-Mo is going to help others build apps and services to take advantage of its 5G network with 2 new initiatives. First is the 5G Open Innovation Lab, which T-Mo is a founding partner of along with big names like Intel and … [read full article]

T-Mobile CEO Mike Sievert says T-Mo and Sprint brand unification will happen mid-summer

In the days after T-Mobile and Sprint closed their merger, new T-Mobile CEO Mike Sievert teased that he was planning to unify the two brands sometime this summer. Now he’s shed a bit more light on those plans. Speaking during the JP Morgan Global Technology, Media and Communications Conference this week, Sievert said that T-Mobile has moved its unification plans from early summer to mid-summer due to the coronavirus pandemic. He added that no exact … [read full article]

T-Mobile will deploy 2.5GHz 5G on thousands of cell sites in 2020

One week after T-Mobile flipped the switch on its 2.5GHz-based 5G in New York City, T-Mobile President of Technology Neville Ray has talked a bit on how quicly T-Mo will be deploying 2.5GHz 5G to other parts of the country. Speaking during the MoffettNathanson 7th Annual Media & Communications Summit, Ray said that the 2.5GHz 5G will be rolled out at a “furious pace”. He added that he thinks the speed of the deployment will surprise … [read full article]

T-Mobile says educational app usage continues to grow as it helps students get connected

T-Mobile has been providing weekly updates on how its customers are using the network as they continue to work from home, and today we got some more info from T-Mo. Neville Ray, T-Mobile’s president of technology, reports that tethering usage is up 57% among T-Mobile customers and 70% among Spring subscribers. Usage of food delivery apps, gaming apps, video streaming, messaging and calling is up significantly overall, ranging from 30% to more than doubling in … [read full article]

T-Mobile provides update on how T-Mo and Sprint customers are using networks during coronavirus pandemic

Another week has gone by with many people quarantining at home to fight the spread of the coronavirus, and so T-Mobile has given us another update on how people are using its network during these trying times. T-Mobile’s Neville Ray says that use of education apps like Google Classroom and Khan Academy has skyrocketed, growing 167% since the beginning of March. Use of collaboration tools like Slack, Webex, and Zoom has also exploded, as more people … [read full article]

T-Mobile shares an update on customers’ phone usage during coronavirus pandemic

Last month T-Mobile revealed┬ásome info on how its customers were using the network as they began to work from home due to the coronavirus pandemic. Today T-Mo has some more stats to share. Neville Ray, T-Mobile’s President of Technology, reports that mobile hotspot usage has increased 60% as T-Mo customers use their smartphones to share an internet connection with other devices. Use of collaboration tools like Skype, Slack, and Webex has grown 87% as T-Mobile customers … [read full article]

T-Mobile outlines what senior leadership team will look like after Sprint merger

Following T-Mobile and Sprint’s victory in court, New York and California dropping their opposition, and the CPUC issuing a proposal for approval, it’s looking increasingly likely that T-Mo and Sprint’s merger will happen. Ahead of that, the two companies have detailed what the senior leadership team (SLT) of the New T-Mobile will look like. In a letter to employees that was also shared with the SEC, T-Mobile CEO John Legere and COO Mike Sievert … [read full article]

T-Mobile teases Verizon and its 5G network again with new ‘Verwhyzon’ campaign

Last year, T-Mobile launched “verHIDEzon”, a new campaign meant to poke fun at Verizon for charging customers extra for 5G access but not publishing 5G coverage maps. Verizon did recently publish those maps, but T-Mo has responded with a new campaign to call out Verizon in other ways. Verwhyzon is T-Mobile’s newest way to have fun with Verizon. Neville Ray, T-Mo’s President of Technology, explained today that while Verizon published its 5G coverage maps, T-Mobile … [read full article]