Tag Archives: coronavirus

T-Mobile shares an update on customers’ phone usage during coronavirus pandemic

Last month T-Mobile revealed┬ásome info on how its customers were using the network as they began to work from home due to the coronavirus pandemic. Today T-Mo has some more stats to share. Neville Ray, T-Mobile’s President of Technology, reports that mobile hotspot usage has increased 60% as T-Mo customers use their smartphones to share an internet connection with other devices. Use of collaboration tools like Skype, Slack, and Webex has grown 87% as T-Mobile customers … [read full article]

T-Mobile ditching April Fools’ Day jokes, donating to Boys & Girls Clubs of America instead

T-Mobile has made lots of April Fools’ Day jokes over the years, including the Phone BoothE and the T-Mobile Onesie, but this year it’s changing things up a bit. T-Mobile is donating up to $500,000 to the Boys & Girls Clubs of America’s COVID-19 Relief Fund. To do it, T-Mo wants everyone to help in two different ways: From April 1st through April 7th, T-Mobile will donate $1 every time that anyone tweets a … [read full article]

T-Mobile reveals how customers’ phone usage has changed as they stay at home

As many people stay at home and practice social distancing during the coronavirus outbreak, the way that they use their phone is likely changing. Today T-Mobile shed some light on exactly how its customers are using their phones while quarantined at home. T-Mobile says that people are messaging each other quite a bit more over the last two weeks, with a 26% increase in SMS texting and a 77% increase in MMS, which includes pictures … [read full article]

T-Mobile says free MLB.TV offer will be available ‘as soon as baseball is back’

Tomorrow’s the day that T-Mobile’s free MLB.TV offer is supposed to go live, but with the coronavirus outbreak going on, some folks may be wondering if the deal will still be offered. Today more info is available. T-Mobile tells TmoNews that when baseball starts back up, the free MLB.TV offer will start up, too. “As soon as baseball is back, MLB.TV will be back for T-Mobile customers,” a T-Mo spokesperson said. We learned last month that … [read full article]

T-Mobile Connect launching this week with $15 smartphone plan

In addition to giving customers free YouTube Premium, T-Mo announced today that it’s launching its T-Mobile Connect plan early. T-Mobile Connect will be available starting March 25th. This is a new low-cost plan that offers unlimited talk and text plus 2GB of high-speed smartphone data for $15 per month plus tax. Customers who want a bit more high-speed data can get a plan with 5GB as well as unlimited talk and text for $25 plus tax. … [read full article]

T-Mobile customers get YouTube Premium free for two months

Many T-Mobile customers currently get free Netflix, which can help at a time like this when people are self-isolating and need some entertainment. Now T-Mobile is teaming up with YouTube to give its customers more stuff to watch. T-Mobile is giving customers two months of YouTube Premium for free. The offer will be available starting tomorrow, March 24th, through T-Mobile Tuesdays. Android users will be able to claim the offer through the T-Mobile Tuesdays … [read full article]

T-Mobile closing 80% of retail stores due to coronavirus

Just a couple of days after announcing plans to close stores at indoor malls to fight the spread of coronavirus, T-Mobile now says that it’s expanding the scope of store closures. Starting tomorrow, March 17th, T-Mobile will close around 80% of its company-owned retail stores. These locations will remain closed until at least March 31st. The remaining 20% of stores will be distributed throughout the county. T-Mo says that its designed this plan so that most … [read full article]

T-Mobile closing mall stores, expanding roaming for Sprint customers in response to coronavirus

As the situation with the coronavirus continues, T-Mobile this weekend announced some additional steps it’s taking to keep customers and employees safe and keep everyone connected. First up, T-Mobile says that starting on March 15th, it will temporarily close indoor mall stores until further notice. This includes all T-Mobile and Metro by T-Mobile shops, including dealer stores, that are physically located inside a shopping mall. While the stores are closed, T-Mobile is maintaining compensation for its … [read full article]

Dish providing 600MHz spectrum portfolio to T-Mobile during coronavirus outbreak

T-Mobile and Dish Network are teaming up to help get T-Mo and Sprint’s merger completed, and now they’re working together to help consumers during the coronavirus outbreak. Dish announced today that it’s providing its entire portfolio of 600MHz spectrum to T-Mobile at no cost for 60 days. This can help give T-Mo’s network a boost as customers rely more on the wireless network for entertainment and work due to the coronavirus. “DISH is proud to support … [read full article]

T-Mobile and Metro customers get unlimited data, extra mobile hotspot in response to coronavirus

We learned earlier today that T-Mobile has taken the FCC’s Keep America Connected Pledge, but that’s not the only step that T-Mo is taking to help keep its customers online during the coronavirus pandemic. T-Mobile has announced that starting now, all current T-Mo and Metro by T-Mobile customers who have plans with data will have unlimited smartphone data for 60 days, excluding roaming. Most subscribers already have unlimited data, but now folks who may be on … [read full article]