Tag Archives: AT&T

New report offers more info on T-Mobile, AT&T, and Sprint customer location data being sold to bounty hunters

Remember that story that came out last month about T-Mobile, AT&T, and Sprint customer location data being bought by bounty hunters? Turns out that the issue may have been bigger than originally thought. A new report has shed more light on the situation involving the location data of major U.S. carriers being sold and trickling down to bounty hunters, including some people who accessed this data thousands of times. Motherboard explains that around 250 bounty … [read full article]

T-Mobile comes out on top in J.D. Power’s latest wireless customer care study

T-Mobile finished first in J.D. Power’s U.S. Wireless Customer Care Performance studies in 2018, and it looks like 2019 is starting out the same way. J.D. Power today announced the results of its 2019 U.S. Wireless Customer Care Performance – Volume 1 study, and T-Mobile has beaten out the competition. T-Mo finished with 833 points out of 1,000, well ahead of Verizon and its 812 points. AT&T came in third place with 799 points, and … [read full article]

T-Mobile has fastest Download Speed Experience in new OpenSignal report

Just a couple of days after T-Mobile took the speed crown in Ookla’s latest test results, T-Mo has posted the fastest download speed in another report. OpenSignal has released its latest State of Mobile Networks report for the U.S., and T-Mobile barely edged out Verizon for fastest download speed experience. T-Mo’s speed was 21.1Mbps, while Verizon’s posted speed was 20.9. Rounding out the top four was AT&T with a download speed of 17.8Mbps and Sprint … [read full article]

T-Mobile comes out on top in new quality and customer satisfaction surveys

T-Mobile has beaten out the competition in a pair of new customer surveys. In response to YouGov’s question “Which of the following brands do you think represents good or poor quality?”, T-Mobile earned an average score of 68 on a scale of -100 to +100. Verizon was close behind with a score of 65, AT&T got a score of 49, and Sprint rounded things out with a score of 42. T-Mobile showed quite a bit of … [read full article]

T-Mobile, AT&T, and Sprint customer location data being bought by bounty hunters

T-Mobile was a part of a location data scandal last year in which a website allowed anyone to track the location of any phone, and now it looks like another location data issue has popped up in 2019. A new report from Motherboard details how T-Mobile, Sprint, and AT&T are selling access to customer location data. Specifically in the case of T-Mobile, a bounty hunter was paid $300 and was able to get the a … [read full article]

T-Mobile pokes fun at AT&T and its new 5G E icon

AT&T has been the target of a lot of criticism in recent weeks after confirming that it would roll out a “5G E” icon to Android phones that support its 5G Evolution network, which actually uses 4G LTE technologies like 4×4 MIMO, 256 QAM, and 3-way carrier aggregation to boost download speeds. Now that 5G E icon has begun rolling out, and T-Mobile decided to poke fun at it. In a brief video [read full article]

John Legere’s predictions for 2019 include 5G and T-Mobile going ‘beyond mobile’

For the past several years, John Legere has taken time at the end of the year to lay out his predictions for the coming new year. Today he’s done it again, predicting some of the things he thinks we’ll see in 2019. As you might expect from Legere, several of his predictions take shots at T-Mobile’s competition. He suggests that Verizon won’t show a 5G coverage map by the end of 2019 and that AT&T … [read full article]

U.S. carriers talk more about Mobile Authentication Taskforce and Project Verify

Details on the major four U.S. carriers’ Mobile Authentication Taskforce have been trickling out over the past year, and today a little more information has been revealed. AT&T, Sprint, T-Mobile, and Verizon gave a preview of their Mobile Authentication Taskforce’s Project Verify effort this week, detailing how they plan to beef up user security that’s less dependent on passwords. The prototype uses the carriers’ proprietary, network-based authentication features and other methods to verify a user’s … [read full article]

More companies file opposition to T-Mobile-Sprint merger, including Altice and Dish

Hot on the heels of the CWA union coming out against the proposed merger of T-Mobile and Sprint, several major companies have submitted their own comments on the deal. Cable provider Altice said in a filing with the FCC that it’s concerned about the T-Mobile-Sprint merger. Altice has an MVNO agreement with Sprint and is planning to utilize it to enter the wireless market in 2019, but the company is concerned that if the … [read full article]

T-Mobile announces WTH Deal in response to AT&T’s grandfathered unlimited data plan price increase

One week after AT&T announced that it will soon increase the price of its grandfathered unlimited data plan — the third price hike on that plan to date — T-Mobile has revealed a new deal to tempt those with AT&T’s grandfathered plan to jump ship. T-Mobile’s WTH (Why the Hike) Deal will launch on June 20th. With this offer, AT&T customers with a grandfathered Data Unlimited for iPhone on 4G LTE with Visual Voicemail plan … [read full article]