T-Mobile won’t charge late fees or disconnect customers affected by COVID-19 through June 30

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Around a month and a half ago, T-Mobile announced that it was taking the FCC’s Keep Americans Connected pledge, which meant that for 60 days it would not charge late fees or terminate service for any customers unable to pay their bill due to the coronavirus. Those 60 days are nearly over, so T-Mo is re-upping its commitment.

T-Mobile says that it’s extending its FCC pledge through June 30. This means that through that date, T-Mobile will waive late fees and not terminate service of any postpaid wireless, residential, and small business customers impacted by the COVID-19 pandemic.

Customers who have already made arrangements for their account during the current period can contact T-Mobile directly after May 13 to get an extension through June 30.

More details on T-Mobile’s extended commitment will be announced later this week.

The coronavirus pandemic is ongoing and still affecting many people, and so it’s good to see carriers like T-Mobile extend their commitment to waive late fees and not terminate service of those impacted by COVID-19. In times like these, it’s important for people to be able to stay connected to their friends, family, and the world around them, and this move will ensure that T-Mo customers are able to do just that.

Source: T-Mobile

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  • Mike Thaler

    Vz did this last month. They aren’t giving up anything. Will wind up collecting all monies due in 2 months.
    We did take advantage of the 50% off for 2 (3?) months on our 8 lines that TM didn’t publicize. Just have to stay under 3Gigs data each line/mo. No problem since only one line ever exceeded that once in a while.

    • AA-Ron

      Plus since you are home you use Wi-Fi most of time anyway. I can’t take advantage of this deal because T-Mobile is my home internet

    • Jesus Rosales

      Does the plan go back to normal? Or so we need to sign up with a new plan?

      • Mike Thaler

        That 90 day deal ended abruptly last Sunday. It will go back to what it was. All that is in effect now is you can delaying paying the amount due for 60 days – but will owe full amount at that time. Late charges waived.

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  • Jordan Phillips

    Does that include Metro by T-Mo customers?