Tag Archives: FCC

FCC Reprimands a T-Mobile-Owned Subsidiary Over Lack of Assistance of Handicapped Customer


A T-Mobile-owned subsidiary was recently reprimanded by the Federal Communications Commission (FCC) over its treatment of a blind customer.  As reported by PhoneArena, Assurance Wireless, a blind customer requested for a new feature phone after his device died. Having been a subscriber for over 10 years, the company should have already been aware of the customer’s condition, which means he could not use a … [read full article]

T-Mobile Says Removal of Google Authenticator App is Only Temporary

Mobile security plays an important role in today’s smartphones. With so many attempts for hacking and phishing, having an authenticator app for two-step verification is a must. But as T-Mobile customers noted, the Google Authenticator app has stopped working on their devices. This led them to believe that the Un-carrier is no longer offering this to its customers.  With the Google Authenticator app gone, users are … [read full article]

T-Mobile Hoping to Swap Spectrum With SoniqWave

T-Mobile is on a roll with improving its spectrum. After acquiring Sprint’s 2.5 GHz spectrum and rolling out the FCC’s Auction 108 mid-band spectrum, it still wants to gain more spectrum. As reported by Fierce Network, the Un-carrier has proposed a spectrum swap with a startup company called SoniqWave Network. The startup says that it has “accumulated a portfolio of prime 2.5 GHz mid-band spectrum (Band 41) in over … [read full article]

FCC Fines Major Wireless Carriers Over 2019 Investigation on Customer Location Data

The major wireless carriers in the country are currently facing a fine from the Federal Communications Commission (FCC) for illegally selling the location data of its customers without their consent. This marks the end of a 2019 investigation into how carriers disregarded the privacy of its customers.  According to the FCC’s investigation, carriers like AT&T, Sprint, Verizon, and T-Mobile sold the location data of its customers to aggregators. In turn, these aggregators sold the data to third … [read full article]

Two Companies Want the FCC to Take Action Against T-Mobile’s 2.5GHz Spectrum


Last month, T-Mobile finally got to activate its 2.5GHz 5G spectrum that it had long acquired from the FCC. Although T-Mo’s customers have benefited from this, other companies are claiming that they experienced a degradation in services.  Following the complaint filed by fixed wireless service provider Bloosurf, two other companies have stepped up with similar complaints. These companies complained to the FCC that T-Mobile’s 2.5GHz 5G spectrum was interfering with their operations. As a result, they are … [read full article]

T-Mobile Now Displays Its “Nutrition Labels” for Broadband Service

Internet service providers (ISPs), including T-Mobile, are now required to display its broadband facts. This is a mandate from new federal regulations requiring such companies to be transparent with their wired and wireless broadband services.  Dubbed on the internet as “nutrition labels,” these aim to let consumers know what their broadband service includes.  When T-Mobile announced this at the start of the month, it was easy to think it was part of their April Fool’s prank. After … [read full article]

T-Mobile Might Need to Auction Off Dish’s Low-Band Spectrum

Previously, Dish disclosed its financial status and worries about being able to “continue as a going concern” in an SEC filing. With its large debt due this year, the cable company has “substantial doubt” on its future. Because of this, Dish will no longer be able to purchase the 13.5MHz low-band 800MHz spectrum given to it by T-Mobile. The deal was supposed to cost $3.59 billion.  The two companies had an agreement in October to extend this … [read full article]