Tag Archives: Verizon

T-Mobile can now fix your Apple device even if you’re not a T-Mo customer

Good news to all Apple users! T-Mobile is expanding their in-store repair services. The best part about this is that this service will extend to customers outside of T-Mobile.  As reported by The T-Mo Report, T-Mobile will soon start offering repairs to all Apple customers in their stores with repair services. Even if you’re an AT&T or Verizon customer, you can get the repair service as long as you set up an appointment schedule on Apple’s … [read full article]

T-Mobile, Verizon customers reported a service outage yesterday

Yesterday, both Verizon and T-Mobile trended on social media for negative reasons. It turned out that there were a number of customers of either carrier who experienced a service outage. Users from either network shared that they are unable to call numbers from rival carriers.  As seen on DownDetector, it looks like the issue first started around 12 pm EST. It then peaked hours later, around 5 pm EST, with around 3,600 T-Mobile customers who reported … [read full article]

T-Mobile denies customers’ rebate claim on Apple Watch Series 7 purchase

T-Mobile seems to be rejecting rebate claims for purchases on the Apple Watch Series 7. According to support emails, T-Mobile says there is no such promotion on the Apple Watch.  But as reported by AppleInsider, the Apple Watch Series 7 pages on Apple US promote a rebate deal from T-Mobile and Verizon. The promotion shares that customers of either carrier can enjoy a $100 rebate off the price of the device when they get a specific … [read full article]

T-Mobile calls out Verizon for its 5G speeds and coverage

T-Mobile has never been one to shy away from calling out its competition, and today the carrier decided to focus on Verizon and its recently launched 5G Nationwide network. Neville Ray, T-Mobile’s president of technology, explained today that in order to launch its 5G Nationwide network, Verizon is using Dynamic Spectrum Sharing (DSS) technology to share the same spectrum for its 4G LTE and 5G networks. And while this enables it to expand its … [read full article]

T-Mobile told to modify post-merger 5G network claims by ad group

When T-Mobile finally completed its merger with Sprint, it made commitments for things like “building the world’s best broad and deep nationwide 5G network.” It turns out that another major US carrier took issue with some of T-Mo’s pledges. The National Advertising Division has weighed in on several claims made by T-Mobile about its post-merger network benefits that were challeneged by Verizon. The NAD, a self-regulatory group that’s part of BBB National Programs, found that some … [read full article]

T-Mobile has best 5G availability of major US carriers in new Ookla report

T-Mobile launched nationwide coverage for its 5G network late last year, and since then it’s been busy expanding that reach with more 600MHz and 2.5GHz spectrum. A new report says that T-Mobile’s effort to grow its 5G coverage is paying off. Today Ookla released its report on the state of US mobile networks as of Q3 2020, and it found that T-Mobile customers spend the most time on a 5G signal of any major US carrier. T-Mo … [read full article]

AT&T and Verizon complain to FCC about T-Mobile’s spectrum holdings, T-Mo CEO responds

AT&T and Verizon both recently came out against T-Mobile, asking the FCC to take action to prevent T-Mo’s spectrum portfolio from growing, and today T-Mo has responded. First up, Verizon filed a petition to the FCC asking the agency to reconsider allowing T-Mobile to strike a 600MHz spectrum lease deal with Columbia Capital. Verizon argues that with these arrangements, T-Mo will exceed the FCC’s 250MHz screen for low- and mid-band spectrum in certain markets, including … [read full article]

T-Mobile partners with AT&T and Verizon to launch ZenKey mobile authentication service

Usually when we’re talking about T-Mobile, AT&T, and Verizon in the same sentence, it’s because T-Mo is poking fun at its rival US carriers. This time, though, the three companies are working together on a joint venture. T-Mobile, AT&T, and Verizon have rolled out a new mobile security solution for consumers. Called ZenKey, it’s meant to make it easier for you to log in to apps and websites, letting you just tap a button rather than having … [read full article]

FCC announces results of CBRS spectrum auction that T-Mobile participated in

The FCC today announced the results of its recent 3.5GHz CBRS spectrum auction, and T-Mobile finished with a few of the Priority Access Licenses (PALs). T-Mobile spent a total of $5.58 million on eight PALs in six counties. Also of note is that Shentel won a total of 262 PALs in 74 counties, spending $16.118 million for them. T-Mo is in the process of buying Shentel’s wireless assets, so those PALs could eventually become T-Mobile’s. … [read full article]

NAD recommends T-Mobile discontinue 5G ads that were challenged by Verizon

T-Mobile has been going after Verizon over the big red carrier’s 5G network in advertisements and on Twitter. But today the National Advertising Division (NAD) recommended that T-Mo should discontinue some of its marketing related to Verizon and 5G. The NAD, a group that offers self-regulation of advertising in the US, has recommended that T-Mobile discontinue some of its 5G advertising. This decision comes after some of T-Mo’s 5G advertising claims were challenged … [read full article]