Tag Archives: Verizon

FCC report says T-Mobile, other carriers overstated their coverage maps

A new FCC report says that T-Mobile and other U.S. carriers misrepresented their rural coverage. The FCC conducted drive tests of T-Mobile, Verizon, and U.S. Cellular’s networks and found that they only achieved the minimum download speeds predicted by those carriers’ coverage maps 62.3% of the time. T-Mobile specifically achieved that speed in 63.2% of tests, Verizon in 64.3% of tests, and U.S. Cellular just 45.0% of tests. According to the report, FCC staff was unable … [read full article]

T-Mobile’s #GetOutoftheRed promo is coming to an end

A long-running T-Mobile promotion is coming to an end. T-Mobile has revealed that its #GetOutoftheRed promotion is ending soon. A T-Mo support page discovered by Reddit user MattKirky says that if you want to take advantage of #GetOutoftheRed, the last activate date to be eligible is October 31st and the last port-in date to be eligible for submission is November 7th. Since you need to submit an offer within 30 days of completing your activation and … [read full article]

T-Mobile, Verizon, Sprint, and AT&T form group to launch RCS messaging service

RCS messaging support among the U.S. carriers has been a bit spotty to date, but now the four big operators say that they’re working to change that. T-Mobile, Verizon, Sprint, and AT&T today announced that they’ve formed a new joint venture called the Cross Carrier Messaging Initiative (CCMI). The group is working to develop and deploy a messaging service based on the Rich Communications Service (RCS) standard starting with Android devices in 2020. The carriers say … [read full article]

T-Mobile launches ‘verHIDEzon’ campaign to poke fun at Verizon’s 5G rollout

T-Mobile has decided to poke some fun at Verizon and its 5G rollout. T-Mo launched “verHIDEzon” this week, complete with a website, Twitter profile, and real-life advertising campaign aimed at Verizon and its decisions to charge extra for 5G access and not publish 5G coverage maps. “Verizon’s been talking a big game about 5G, charging more for it and not even giving customers a map to find it,” said T-Mobile CEO John Legere. The Twitter account … [read full article]

T-Mobile partners with carriers and state attorneys general to fight robocalls

T-Mobile is teaming up with other carriers and state attorneys general to fight robocalls. The new partnership includes T-Mobile, AT&T, Verizon, and Sprint, as well as several smaller carriers like U.S. Cellular and Charter and 51 state attorneys general. As part of the agreement, the carriers have agreed to deploy STIR and SHAKEN technologies to combat robocalls for their customers. T-Mo first deployed STIR and SHAKEN back in January. STIR and SHAKEN are meant to fight … [read full article]

T-Mobile finishes first in J.D. Power customer care report for 18th time

J.D. Power’s latest report on U.S. carrier customer care is out, and T-Mobile has come out on top once again. In its 2019 U.S. Wireless Customer Care Performance Study – Volume 2 report, T-Mobile beat out the other major U.S. carriers with a score of 847 points out of 1000. That beatsĀ theĀ 833 points that T-Mo got in J.D. Power’s first 2019 customer care report that came out in January, and it marks the 18th time … [read full article]

MVNO Ting ending agreement with T-Mobile, will partner with Verizon for service instead

MVNO Ting announced this week that it’s terminating its agreement with T-Mobile this year. Ting will terminate its relationship with T-Mobile on December 19th, and it has a 12-month runoff period that will give it one year to migrate its customers to another network. Ting also has an agreement with Sprint, but now that it’s ending its deal with T-Mobile, it’s striking a partnership with Verizon. “With Verizon, we will be adding the network that in … [read full article]

T-Mobile puts up improved Speed Score in new Ookla report on U.S. mobile networks

Ookla today released its latest report on the state of mobile networks in the U.S., and T-Mobile has improved its network since last year’s report. In its mobile network performance report, Ookla gave T-Mobile a Speed Score of 30.94. That’s up from 27.86 one year ago and the second best score in the report, trailing only AT&T with a score of 32.91. Ookla’s Speed Score measures download and upload speeds to rank network performance. The … [read full article]

T-Mobile customers are the most satisfied among top U.S. carriers, report says

A new report says that T-Mobile customers are the most satisfied among all of the top four U.S. carriers’ subscribers. T-Mobile finished with a customer satisfaction score of 76 out of 100 in the American Customer Satisfaction Index’s (ACSI) Wireless Service and Cellular Telephone Report 2018-2019. U.S. Cellular and Verizon weren’t far behind, each with a score of 74, while AT&T earned a score of 73 and Sprint rounded things out with a score of … [read full article]

T-Mobile and other U.S. carriers face class action lawsuits over selling customer location data

The saga of location data scandals involving T-Mobile and the other three major U.S. carriers continues with news of class action lawsuits. AT&T, Sprint, T-Mobile, and Verizon have been hit with class action lawsuits related to the various location data scandals that’ve been uncovered over the past year or so. As noted by Motherboard, the suits have been filed by Z LAW, which describes itself as a “consumer protection law firm”. “This action arises out … [read full article]