Latest News

T-Mobile network outage has now been restored

No, your Valentine did not ghost you. And it’s not just you who’s not getting any service on your smartphone. Thousands of other T-Mobile customers in the country also experienced a network outage earlier tonight.  As shared on Reddit, several other users were unable to make calls or do other basic functions on their devices. DownDetector revealed that there were more than 80,000 customers who reported the problem, which spread from California to New York. … [read full article]

Bradley Cooper stars in 2nd T-Mobile Super Bowl spot with his mother

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T-Mobile released a second Super Bowl spot during the first quarter of the game and it stars one of Hollywood’s finest, Bradley Cooper.  Joining him in the ad is his BFF and own mom, Gloria Campano. The two attempt to make a commercial for the Un-carrier where they’re supposed to talk about T-Mo’s award-winning 5G network or Price Lock guarantee. But it ends up in a playful banter between mother and son. Our favorite line is when … [read full article]

T-Mobile asks KC and Philly fans their Game Day plans

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T-Mobile wants its customers to get involved with the Big Game. As the days to Super Bowl 2023 get closer, the Un-carrier wants to know how fans plan to celebrate on Sunday.  T-Mo asked its customers in Kansas City and Philadelphia how they use their phones on game days. They were able to get the answers through their 5G network. And as it turned out, 5G helped its customers through Game Day.  Their findings revealed that: Kansas … [read full article]

T-Mobile will end Amazon Prime On Us perk on Sprint Unlimited Premium plan customers

It looks like T-Mobile is putting an end to some of the benefits that Sprint still has in place. One of these benefits, free Amazon Prime, can be found on the Unlimited Premium plan. Sprint launched this plan in August 2018 as a $90 per month plan with a number of free perks. Unfortunately, T-Mobile is putting an end to the free Amazon Prime membership it includes in this plan.  The T-Mo Report recently obtained a … [read full article]

John Travolta joins new T-Mobile spot for Super Bowl 2023 launch

The Super Bowl 2023 kickoff is just a few days away and everyone is gearing up for the big game this weekend. And by everyone, we mean everyone including advertisers. For its tenth year, T-Mobile is joining the Super Bowl with a new spot that features none other than John Travolta. In the new spot, John Travolta joins Zach Braff and Donald Faison in belting out a song about T-Mobile’s $50 per month Home Internet service and … [read full article]

T-Mobile’s Assurance Wireless ACP now in 48 states

T-Mobile has expanded its participation in the government’s Affordable Connectivity Program (ACP) through its Lifeline Assistance brand, Assurance Wireless. With today’s announcement, the total number of states where TCP offers ACP is now 48 plus the District of Columbia.  The new states that have been added to the list include Montana, Nebraska, North Dakota, Oklahoma, South Dakota, Vermont, and Wyoming. If you reside in any of these states and qualify for the government’s ACP, you can get … [read full article]

Some T-Mobile customers on Samsung devices experiencing service disconnection

Select T-Mobile customers are currently experiencing a bug that disconnects their existing service lines.  The affected customers have turned to Reddit to voice their concerns. And as shared by The T-Mo Report, an internal document confirms the bug. It turned out that customers who purchased their device directly from Samsung’s website for their T-Mobile line are experiencing the issue.  The document reveals that Samsung has unintentionally activated the internal eSIM of these new devices prior … [read full article]

Mint Mobile gets affected by T-Mobile recent data breach

Back in January, T-Mobile revealed to its customers that it encountered a security breach during the first week of the month. The Un-carrier said that the breach compromised 37 million accounts but assured that “no financial information was stolen”. Unfortunately, the same cannot be said for some customers of its MVNO partners. It was already reported that at least one user on Google Fi encountered a security breach that wasn’t the same as what others experienced. … [read full article]

T-Mobile waives fees after Turkey and Syria earthquake

T-Mobile has responded to the strong earthquake that recently hit Turkey and Syria. This earthquake is even regarded as the strongest one to have hit both countries in more than 100 years.  In its response, T-Mobile offered assistance to its customers who need to stay connected to friends and family during such a difficult time.  The Un-carrier revealed that it will be waiving international long-distance calls and SMS texts to and from Turkey and the U.S. … [read full article]

Report: T-Mobile reminds Sprint SIM customers to switch before May 1st End of Life

Ever since T-Mobile merged with Sprint, the fate of Sprint customers have always been hanging on a thread. And even though the merger happened almost three years ago, T-Mobile allowed legacy Sprint customers to hold onto their Sprint SIM cards. But according to a report, this will likely be ending soon.  The T-Mo Report recently obtained a document revealing an upcoming change that legacy Sprint users will be facing. The document reveals that the Un-carrier already … [read full article]

T-Mobile, Metro by T-Mobile lands top spot on J.D. Power Customer Care Study

J.D. Power recently named T-Mobile as the winner of its 2023 U.S. Wireless Customer Care Study – Volume 1. This is actually not a new recognition obtained by T-Mo as it is the 11th consecutive time that the Un-carrier landed the role.  Aside from T-Mobile, its prepaid brand, Metro by T-Mobile, also earned the top spot out of mobile virtual network operators (MVNOs). Collectively, this is T-Mobile’s 25th overall win, which earns them the recognition for J.D. … [read full article]

T-Mobile unveils offers for Samsung Galaxy S23 devices

Samsung unveiled its latest Galaxy S23 series earlier today and it surely is something to look forward to.  T-Mobile has summarized the specs included in these phones: The Samsung Galaxy S23 Ultra combines the best of Galaxy Note series with the S series, including the enhanced new S Pen to better enable new ways to work and create on the go. The Samsung Galaxy S23 Ultra has a 6.8” QHD+ display plus a camera that includes … [read full article]