After T-Mobile’s loss of the JD Power Customer Care award and a continuously growing stream of emails regarding unusually long wait times we begin to wonder just what exactly is going on with T-Mobile’s award winning customer service department. Well someone’s ears were ringing as two sources answered our question with a confidential look at what could be to blame. We’ve received two … [read full article]
Windows Phone 7 fans might want to do a double take at the above image as we have what we believe is the very first piece of evidence that a 4G Windows Phone 7 device is coming to T-Mobile. T-Mobile retail stores often receive display unit … [read full article]
In what can only be described as a taste of things to come provided the AT&T/T-Mobile takeover deal goes through AT&T is rumored to begin throttling data plans come October. AT&T will work to curb data congestion on their network and begin to recoup … [read full article]
While we’ve been playing guessing games for quite some time as to whether or not T-Mobile would carry the Samsung Galaxy S 2 we’re beginning to think perhaps they really will. After some initial signs that the Galaxy S 2 was coming we began to believe that … [read full article]
If you’re eyeing an Android device on T-Mobile but just don’t see yourself picking up an HTC Sensation 4G or T-Mobile G2x you should turn your attention to the upcoming HTC Wildfire S. The Wildfire S will arrive on August 3rd for a cool … [read full article]
We’re not exactly sure what is going on and this story is still developing but in the last few days T-Mobile G2 users have taken to the interwebs including our own inbox as well T-Mobile’s support forums complaining of sudden and massive battery drains. This doesn’t seem to be related to the [read full article]
Oh wow, Blackberry news, I feel like it’s been a long time (maybe not that long). Either way, Blackberry’s newest Torch just passed the FCC, and it is looking like this device may be hitting all of the carriers, which of course includes T-mobile. If … [read full article]
It’s that time again, time for a new J.D. Power and Associates‘ semiannual Wireless Customer Care survey. T-Mobile has grabbed the top spot quite a few times, but this time they were eked out by Verizon. T-Mobile … [read full article]
As of early this morning T-Mobile has tweaked their support document pertaining to the myTouch 4G software update allowing for customers to enter a T-Mobile store … [read full article]
Greeeeeeat news T-Mobile G2 owners as today is a magical day for you. That’s right I’m talking about a Gingerbread OTA update that begins today and will rollout over the next few weeks to all G2 owners. This has been a great week for T-Mobile Android owners who are finally … [read full article]
While Senator Herb Kohl has already come out in opposition of the proposed AT&T/T-Mobile takeover, his colleague Senator Al Franken has now responded in his own 24-page letter to the Justice Department and FCC. “The merger of AT&T and T-Mobile would be a major step towards … [read full article]
The myTouch 4G Slide has been available online through T-Mobile.com since July 19th but today marks the official arrival into T-Mobile retail stores where you can swoop in and buy the 4G Slide. Available for $199.99 after a $50 mail in rebate card the 4G Slide is ready with its … [read full article]
