T-Mobile’s next Un-carrier move is all about customer service. T-Mobile Team of Experts is a group of 30 to 40 customer care employees that serves a city. These customer service reps sit together and are trained on a wide range of topics so that you don’t have to get bounced around from one person to another. These reps can also work with specialists in T-Mobile’s retail stores … [read full article]
T-Mobile wants to make it easy for non-customers to see what its network is all about. T-Mobile is offering a 30-day free trial that lets you try out its network for 30 days or 30GB, whichever comes first. If you sign up, T-Mo will send you a mobile hotspot with free 2-day shipping, and you just connect your current phone to the hotspot and give the T-Mobile network … [read full article]
Last week, T-Mo revealed what it’s got in store for this coming T-Mobile Tuesday, which includes a free one-night disc rental from Redbox and a Reebok discount. Now T-Mobile has quietly added a contest to this week’s T-Mobile Tuesday, too. This Tuesday, August 14th, T-Mobile will give … [read full article]
T-Mobile Galaxy S9 and Galaxy S9+ owners, you’re getting a new software update to start your week. T-Mobile is now pushing new updates to the S9 and S9+ that include the July 1, 2018 Android security patches. Also included are enhancements for the super slow-mo video and AR Emoji features as well as a fix for a … [read full article]
There’s a new big screen phone coming to MetroPCS. The Alcatel 7 is launching at MetroPCS today, August 13th, at a price of $179.99. MetroPCS is also offering the Alcatel 7 for free to customers who port their number and sign up for an unlimited LTE plan, while customers with a new … [read full article]
Two days after announcing a round of mid-band LTE capacity upgrades, T-Mo says that it’s expanded its low-band LTE coverage, too. T-Mobile CTO Neville Ray has confirmed that T-Mo has added low-band LTE to more cell sites in the past two weeks. These expansions bring “more and better coverage,” Ray explains. Our network team added lowband LTE to dozens … [read full article]
The brand new T-Mobile Essentials plan is now available. T-Mobile today launched its new Essentials plan, which is a new offering for customers “who want the basics”. It includes unlimited talk, text, and smartphone data as well as unlimited 3G mobile hotspot. Customers also get unlimited talk, text, and 2G data in Mexico and Canada and unlimited texting along with $0.25 per minute calling in … [read full article]
Right on schedule, T-Mobile has started taking pre-orders for the Samsung Galaxy Note 9. The Galaxy Note 9 is available from T-Mobile in Ocean Blue and Lavender Purple color options. The 6GB/128GB model costs $279.99 down and $30 per month for 24 months on EIP, $279.99 down and $29 per month for 18 months with … [read full article]
Alongside the new Galaxy Note 9, Samsung today introduced a brand new smartwatch. The Samsung Galaxy Watch is now official, and it runs Samsung’s Tizen OS 4.0. The new wearable will be available in 46mm and 42mm sizes, but both will be powered by a … [read full article]
After months of leaks and rumors, the Samsung Galaxy Note 9 is now official. While the Galaxy Note 9 may look similar to last year’s Galaxy Note 8, it’s gotten several notable updates over its predecessor. Those include the S Pen, which is one of the things that makes a Note a Note. The S … [read full article]
August 10th will bring with it the launch of T-Mobile Essentials, T-Mo’s new plan for people who “just want the basics.” It’s now been confirmed that T-Mobile has another rate plan change planned for that date. T-Mobile will discontinue its T-Mobile One Plus International add-on on August 10th. The carrier confirmed the news … [read full article]
Another round of mid-band LTE upgrades has been completed. T-Mobile CTO Neville Ray today confirmed that T-Mo has upgraded more cell sites with additional mid-band LTE capacity over the past two weeks. As with previous mid-band LTE upgrades, this latest batch includes both PCS and AWS spectrum. 100s of sites were upgraded with more midband capacity in … [read full article]
