Posts by Alex Wagner

T-Mobile ‘ghost calling’ glitch causing long 911 hold times in Dallas

When you’re in an emergency situation, being able to contact 911 right away is important. However, an issue involving T-Mobile customers in Dallas is interfering with speedy 911 contact. There’s an issue with T-Mobile customers in Dallas that end up with “ghost calls” when they try to contact 911. The glitch causes 911 systems to record calls as hangups, which results in 911 operators trying … [read full article]

T-Mobile raises deprioritization threshold to 30GB

For awhile now, T-Mobile’s network management policy has said that customers using more than 28GB of data in one month will be deprioritized. Today that threshold has been raised. T-Mobile’s new deprioritization threshold is 30GB of usage in a single billing cycle. While T-Mo didn’t make an official announcement about the change, you can see in the screenshot that I took of the … [read full article]