T-Mobile finished first in J.D. Power’s U.S. Wireless Customer Care Performance studies in 2018, and it looks like 2019 is starting out the same way. J.D. Power today announced the results of its 2019 U.S. Wireless … [read full article]
Just a couple of days after T-Mobile took the speed crown in Ookla’s latest test results, T-Mo has posted the fastest download speed in another report. OpenSignal has released its latest State of Mobile Networks report for the U.S., and T-Mobile barely edged out Verizon for fastest download speed experience. T-Mo’s speed was 21.1Mbps, while … [read full article]
T-Mobile has beaten out the competition in a pair of new customer surveys. In response to YouGov’s question “Which of the following brands do you think represents good or poor quality?”, T-Mobile earned an average score of 68 on a scale of -100 to +100. Verizon was close behind with a score of 65, AT&T got a score of 49, and Sprint rounded things … [read full article]
T-Mobile was a part of a location data scandal last year in which a website allowed anyone to track the location of any phone, and now it looks like another location data issue has popped up in 2019. A new report from Motherboard details how T-Mobile, Sprint, and AT&T are selling … [read full article]
For the past several years, John Legere has taken time at the end of the year to lay out his predictions for the coming new year. Today he’s done it again, predicting some of the things he thinks we’ll see in 2019. As you might expect from Legere, several of his … [read full article]
T-Mobile may be under investigation by the FCC. The FCC recently announced that it’s launched an investigation “into whether one or more major carriers violated the Mobility Fund Phase II (MF-II) reverse auction’s mapping rules and submitted incorrect coverage maps.” While the FCC hasn’t named the carriers it’s investigating, a filing from the … [read full article]
Details on the major four U.S. carriers’ Mobile Authentication Taskforce have been trickling out over the past year, and today a little more information has been revealed. AT&T, Sprint, T-Mobile, and Verizon gave a preview of their Mobile Authentication Taskforce’s Project Verify effort this week, detailing how they plan to beef up user … [read full article]
OpenSignal normally gives us info on the state of U.S. carrier networks, but this week the group put out a slightly different report. According to OpenSignal, T-Mobile customers spend less time on Wi-Fi than customers on AT&T, Sprint, and Verizon. T-Mo customers spend 41 percent … [read full article]
Earlier this year, T-Mobile came out on top in an OpenSignal report on U.S. mobile networks, but Verizon wasn’t far behind in second. Now OpenSignal has decided to take a closer look the competition. In the latest OpenSignal report, T-Mobile and Verizon duked it out for 4G LTE availability and speeds. T-Mo … [read full article]
Last year, we got word that AT&T, Sprint, T-Mobile, and Verizon were coming together to for the Mobile Authentication Taskforce with the goal of creating a mobile identification system to fight identity risks. Fast-forward several months and the group has started to share details of what it’s cooking up. The Mobile Authentication Taskforce is creating a “highly … [read full article]
