John Legere lays out predictions for 2018, including continued focus on 5G and customers

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The year 2018 is upon us, and much like he did last year, T-Mobile CEO John Legere has laid out his predictions for what he expects to see from the new year.

Following Comcast’s entry into the mobile space in 2017 thanks to an MVNO deal with Verizon, Legere predicts that more than one major player will enter the wireless industry in 2018. One company that the T-Mo CEO expects to see in mobile next year is the cable company Charter.

Legere also expects T-Mobile to stick to two of its major plans that were announced in 2017 next year. That includes T-Mo’s plans to launch a pay TV service in 2018 and continuing to prepare to deploy a mobile 5G network. T-Mobile is currently deploying 5G-ready equipment and expects to begin rolling out 5G coverage in 2019, with the goal of having a nationwide 5G network in 2020.

T-Mobile will also continue to be recognized as being a great place to work in 2018, Legere says. T-Mo has won 16 awards that named it one of the best places to work, and John says that that number will surpass 20 in the new year.

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Another focus of 2018 for T-Mobile will be to listen to customers and solve their pain points. In fact, Legere says that T-Mo will go “next level” in 2018 and “force other companies to do what we do for customers.”

John also took the opportunity to poke fun at his fellow executive, saying that he’ll get T-Mobile CMO Mike Sievert to stop wearing cardigan sweaters. The goal? To get Sievert into a leather jacket in 2018.

Rounding out his predictions for 2018, Legere says that he plans to take his voice to a new medium. The CEO already has several blogs on T-Mobile’s website and some vlogs as well, but he says he “might just write a damn book or launch a podcast”. John envisions filling his new podcast or book with “other renegades who are also fed up with the crap happening in their respective industries and aren’t afraid to talk about it”.

With 5G not expected to begin rolling out until 2019, it’s looking like the biggest move T-Mobile has planned for 2018 will be its pay TV service. With all of the major moves T-Mo has made in mobile in recent years and the changes it’s brought about at other carriers, many are looking forward to seeing what a T-Mobile TV service might look like and whether or not it can bring about the same kind of change in the cable/satellite TV industry. Considering T-Mo’s history, though, I’m sure we’ll see some other big moves from John Legere and Co. in 2018 as well.

Do you have any 2018 predictions for the mobile industry? Do you think we’ll actually see John start a podcast or write a book next year?

Source: T-Mobile

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  • mikeZo6

    Not really who cares about Tmo TV !
    I use Tmo for cell service Only !

    Tmo worry about Congestion on Network and filling in the Gaps !

    • riverhorse

      The rest of us care. Anyway, by 2020 the coverage gaps will be gone.

      • James h Jackson jr

        All gaps will be filled and we will be happy!!!!!

      • SirStephenH

        The gaps have disappeared for many already due to the band 71 rollout that started this year.

  • Stephen J. Sundberg

    I predict that 2018 will be the year that people flock to services that offer lower prices for the same thing, like Google Fi!

    • Jordan Musser

      its great signing up for services that are only month to month rather than 2 year commitments ain’t it?

      • Stephen J. Sundberg

        I wouldn’t know, I owe T-Mobile like almost 2 grand. I couldn’t leave without going bankrupt (my fault I know). I just wish I didn’t have to commit for 2 years on everything or be able to sell it back for what it’s actually worth! If I had a choice maybe I would choose T-Mobile but if you commit and hate your devices or just want a change. You have to jump everything. It’s no different than contracts, it’s just your choice when you want to pay. I would switch to something cheaper in an instant if I could. My mom already left for consumer cellular!

        • SirStephenH

          T-Mobile doesn’t have 2 year commitments for its plans… They were the first to get rid of them years ago.

          They do require 2 years to pay off phones, if you don’t bring your own (something the other carriers don’t like you doing) or pay them off outright, but that’s because you’re taking out a loan and it’s the same with every other carrier.

        • Stephen J. Sundberg

          The end result is the same if you want out of your payments you have to use jump or pay off the device. In fact, they are probably making more money from people who simply want another device! And you are locked in if you can’t afford to do that! The only difference is that it’s your choice when to switch but it’s still just as annoying!!

        • Stephen J. Sundberg

          Now what would make things interesting is if they would create a market where you can sell your phone for what it’s worth and use that money to buy another device! T-Mobile never gives people the actual worth!

    • riverhorse

      Google Fi is NOT lower-priced(and for disclosure, I’m a Google supporter).
      Maybe by consuming almost no data, but then what’s the point of having a smartphone,,, and by doing that ANYTHING in the world can be lower-priced: your favorite high class club serving caviar & champagne can throw you a lower bill than a Sizzler buffet…while leaving you starving.

      • Stephen J. Sundberg

        After all the fees and bs it’s cheaper!

        • JTrip

          Google Fi is WAY MORE expensive for people that stream video.

        • Stephen J. Sundberg

          I don’t!

        • Acdc1a

          All the fees and BS? For a single line user using just 5GB of service Google Fi is more expensive than T-Mobile because Google Fi still charges taxes..

      • Mike Thaler

        Don’t you have to use just the Google Pixel phone to use Fi? Not a cheap phone.
        They make use of TM and Sprint networks.

  • Sharti24

    Time to kill 2G/3G. Common, we’re talking about 5G and there’s still 2G Edge out there.

    T-Mobile will never be on Verizon’s or At&t’s level. They both have double the customer base for a reason

    • g2a5b0e

      Yeah, a lot of which has to do with the huge merges that took place many years ago to put them both on the path to where they are now.

      • Sharti24

        Fair enough, but all carriers have had a major merger in their existence

    • Jordan Musser

      never say never. They have more than doubled their customer base in the past year or so. And their network is LEGIT!!! Absolutley crushes AT&T and Verizon in speed tests. There may be a few dead spots here and there but I can tell you they are very far a few in between as opposed to a few years ago when their service was shaddy at best.

      I will go on a limb and guarantee that if Legere is still running T-Mo in 2020 then they will have past one of those two.

      • Sharti24

        Crushes? Lol ok dude. Remember, Att and verizon have double the customers. If tmobile had 130 million people on their network it too would take a hit

        • Jordan Musser

          yup crushes – speeds 40+mbps down and 20+mbps up on average compared to att when I would get around 5mbps down and 2/3 mbps up. In some areas i am pulling 80+mbps down and 50mbps up. That is CRUSHING the competition. and with their 600mhz spectrum it is gonna get even faster quicker

        • Sharti24

          I doubt you were using the same phone for a fair comparison. Yes tmobile is fast because they have 1/2 the customer base compared to verizon and Att. I pull 130/140mbps easily on tmobile. Price is why i stay. 3 lines for $80 otd.

        • Jordan Musser

          I manage the wireless for a major fortune 5 company and yes I was using the same devices, same locations, same speed testing application, etc. You are correct the more people on the network the more congested it will be ultimately bringing you less speeds, however with 5G rolling out in the next few years that will no longer be the case. This is why driverless cars and other automated devices will be able to function with low latency and incredible amount of speed.

        • Phil

          Man you’re lucky. I’m sitting at work right now getting 0.72 Mbps download and 0.29 Mbps upload. The lack of building penetration is killing me.

    • GinaDee

      T-Mobile already covers more American’s with LTE than AT&T does (POPS) and with Band 71 rolling out they will beat them geographically as well.

      AT&T still doesn’t have VoLTE active in all markets.

      I’m not sure what level you want T-Mobile to sink to with your last comment?

      • Sharti24

        No they dont. Where did you get your info from…John Legere? Lol

    • SirStephenH

      T-Mobile has committed to 2g through 2020 because of its business customers, it will not go before then. It resides in the guard bands on T-Mobile anyways so it doesn’t really effect other uses of the spectrum.

      3g is a spectrum hog and T-Mobile has been aggressively cutting back on it’s use. New cell sites normally don’t have it deployed and it’s being removed from or whittled down to the bare minimum on all others with the spectrum being redeployed as LTE.

    • Aaron Tillery

      Verizon and at&t don’t quite have twice the users and anyways T-Mobile’s coverage is pretty close to at&t’s so there’s always a chance even if a small one ad the reason AT&T and Verizon are so large and got so large are not fully cause there the best for Verizon it was a special contract they had/have with the government to gain massive amounts of spectrum for when they started 4g lte(without that they wouldn’t of been able to build out as fast and is reason why all phones that are 4g on Verizon are unlocked) and At&t got bigger from consolidating and mainly having the iPhone exclusively for about 4 years which helped them gain about 30-45 million customers if they didn’t T-Mobile would probably be about the same size as AT&T or maybe even slightly bigger.

  • g2a5b0e

    In Legere we trust.

  • SlopeTangentAnswer

    So are they supporting net neutrality or not?

    • Stephen J. Sundberg

      Probably not because they didn’t before when they had “Binge On” and “optimized” the video and had a list of video sites that were free!

  • Mike Thaler

    Nobody mentioned that ATT already has an OTT (TV streaming service) called “DirectTV Now”. They have over 1 million subscribers! And that’s w.o. even having a DVR feature like everyone else.

    • JTrip

      I checked it out. Their cheapest package is $35 for 60 channels. Of those 60 channel I might watch 10 of them. Of those 10, I can already get 5 of them over the air. Until someone can actually come out with a true a la carte I’m not cutting the cord.

      • Mike Thaler

        After decades of having DVRs in their living rooms – most people do not want TV w.o. a DVR. We want to pause if the phone or door rings, RW to replay a special sports play. AND watch when we want. Rarely watch anything live.
        Since you say you have “The Cord”, you are paying much more than $35. But you do have a DVR. I’ll bet you use it a lot.

        • JTrip

          I do use my DVR a lot. In fact it is full right now. I do pay much more than $35 but if I cut the cord I’d have to get Amazon, Netflix, Hulu, PS VUE, Dish etc to get all of the channels that I want so my bill would be right back up there with my current cable bill.

        • Stephen J. Sundberg

          I am a cord cutter and pretty much everything is available and if it’s not you have to ask, do I really need that! Hulu with live tv with most of the options is 80 which is half the price Directv was charging us. Therefore giving us 80 dollars for Netflix, Prime, and CBS All Access. There really isn’t much you would miss!

      • Prode

        and you are the kind of person that cable company’s love and will continue to increase the price of TV service on since they know you will not leave.

        • JTrip

          I won’t leave because I’d have to pay for 8 to 10 cord cutting services to get all of the channels that I want. Same $$$ more hassle.

        • Android_God

          So true! And it’s only going to get worse! I think the key to cord-cutting is setting realistic expectations.

          I would agree that there are plenty of shows alone on Netflix that if you just focused on that you could save a ton of money.

  • Bklynman

    How about having real half price sales on phones,instead of buying 2,then waiting for a gift card,having have add another line! You make it one phone per person.

    • Android_God

      And then T-Mobile screws over their employees who sold you that plan. That rep gets a chargeback if you cancel that added line before 4 months. If T-Mobile is such a great place to work why is there constant turnover at their corporate stores?

      • Phil

        Do people actually inspire to work at a retail store, in any of them regardless of carrier, for a long time? Turnover is normal in place like that regardless of how good a place it is to work.

        • TmoRepNLovingIt

          The turnover is mostly based on the ones who cant sell ans therefore make little in commission. I’ve vome across many people who are there just for the benefits and just try to be a clerk rather than a salesman. Retail stores provide comfy jobs with unbeatable benefits, along with great pay of you want it. I made around 50k last year at 30-35 hours a week with no college degree. Add in the benefits and its a home run job

        • Android_God

          If someone wants to work in a retail store what f****** business is that of yours?

        • Phil

          Did I touch a button with you?Aww, poor thing. Get your panties out a bunch bud, the only thing I was pointing out is regardless of the carrier, most people don’t make a career out of this,they either move up or move on. As pointed out by tmorepnlovingit, people can make money doing it if they push themselves, but people just don’t stay in the stores long and it’s unfortunate. There are some people I’ve liked in a couple of different carriers, but the fact is, I go back to the store and they just aren’t there.

        • Android_God

          That’s adorable that on New Year’s Eve I get a notification that instead of getting laid or having fun you’re responding to my post. I’m sorry that you’re lonely and have no friends

        • Phil

          Says the guy responding a few seconds after I post. Boy it’s easy to upset little kids isn’t it?

      • Prode

        This is the reason I left T-Mobile as a Sale Rep for over 6 years. They say they are a great company to work but really they are not. Yes you will make more money then servicing food but you have to deal with things like this. T-Mobile is a company and they are out to make money and I understand that. All they want to do is make the customer happy and if that means taking away from their employees they will do it in a heart beat. T-Mobile use to be a great company to work for in everything area. Now they just give great benefits (ie. medical, dental, phone plan) and that is it.

        • TmoRepNLovingIt

          Where did you go when you left that is better than T-Mobile?

        • Prode

          I finally started looking for a job that my college major was for. I got a IT Networking job. Better company that doesn’t put there employee’s down. No goals having to maintain or being told I could be let go. No more selling products that customers do not want and trying to make them think they do.

      • Bklynman

        Wow didn’t know they did that. Most people who buy 2 phones this way cancel the extra line,by what read on here,that sucks!

        • TmoRepNLovingIt

          It sucks, but the devce sale commision doesnt get charged back at least. The cancelled line is only a $10 chargeback anyway.

        • Android_God

          Oh ok, he made it sound like he would get a chargeback on the device if we cancelled the line prior to 4 months

        • Bklynman

          Ok,that not too bad,I thought it would alot more. But for a company that suppose to be great place to work they shouldn’t do it.

      • TmoRepNLovingIt

        Ive been a tmo rep for over 5 years and id say that 75% of the coworkers i started with are still with the company. Many have been promoted to much higher positions. Ive been offered promotions countless times. When i open my business i still plam om staying with tmo one or two days a week just for the incredible benefits. Where are you getting your “high turnover” data from? Or are you just spreading fake news?

  • Android_God

    Their pay-tv service is DOA. If I need to purchase separate internet from Comcast for example, they jack up the prices for internet only plans. If I use my T-Mobile data, I’ll lose my $10 per month kick back for going over 2 gigs

    Let’s not even get into the fact that if they launched a TV service why would they continue to give Netflix for free?

    • Acdc1a

      Because the competition is giving away HULU and HBO…

    • Prode

      We do not even know 100% yet how the pay-tv service works. You are just guessing right now. I have mediacom for my home internet and pay $100/m for 1g internet with a 6tb cap. I can get pretty much any TV show I want right now with no problems. I am sure you can lookup how to do it if you wanted to take the time to do it.

    • SirStephenH

      “If I use my T-Mobile data, I’ll lose my $10 per month kick back for going over 2 gigs”

      Ever hear of Binge On? I’m sure their own service would be one of the data free partners.

  • Android_God

    Pain points? Like offering Kickback instead of a 2gig plan? Like taking 8 weeks to process a phone rebate?

    • Prode

      I would take kickback over overages any day. If you are so sure you will use less 2gb of data then why are you worrying. If you go over your 2gb of data with everyone else, it is going to cost you more then $10. Also omg you have to wait 8 weeks to get a rebate that most likely is going to make your phone free. Cry me a river please.

  • Aaron Tillery

    My problem with T-Mobile now is yes they have filled coverage gaps much better but there speeds have slowed down(though not slow by any means) from previous years and that’s from all the new customers but the fact that for my situation I bought my two iPhone 10s outright and just pay for service with T-Mobile (have separate insurance for phones) and I pay T-Mobile around 140 a month for “unlimited lte plan, but Verizon prepaid has a “unlimited plan for two lines for 150 granted I’m spending 15 bucks more a month and no hotspot(won’t be an issue for most or myself usually,have onstar data) and a lower throttle amount but all in all T-Mobile’s prices have creeped up and are not as great as they used to be especially since everyone else has been lowering there prices as T-Mobile has increased sadly, but it’s almost worth switching to Verizon’s unlimited just
    For the sheer coverage which is still the best even though T-Mobile’s gained significant ground the past 5 years

    • Acdc1a

      4 lines, $160 out the door including Netflix is substantially less than AT&T or Verizon with more benefits. No prioritization until 50GB, free global roaming, it goes on…

      • Aaron Tillery

        And there lies the problem you did not read what I said I said my problem is and I’m not gonna throw every benefit or con of each carrier I threw in the main ones that were important to me and most people not to mention I said I have two lines and of course it’s going to be much cheaper is always better deals for larger accounts then for a single account or two lines it also depends on what deal you got a time you signed up Yes 160 a month isn’t bad now not gone over 100 more dollars maybe even 200 depending on what phones you got for those four lines

        • es

          Y dont u just use metropcs and pay $75 fpr 2 lines with unl everything …they run off T-Mobile

        • Aaron Tillery

          At the time they didn’t have that plan and my one phone is locked to T-Mobile but I have considered switching to metro , I’m just not a fan of mvnos cause they don’t get priority access to the network vs someone who’s actually a “customer “

        • Hurlamania

          MetroPCS is not a mvno it is the prepaid brand of T-Mobile owned and operated by T-Mobile

        • Aaron Tillery

          Yes it’s a prepaid brand and owned by T-Mobile but by definition it’s a mvno it’s operating there own brand and using another main networks spectrum for services even if it’s owned by a parent company ie’ Cricket with AT&T etc

        • BobbieDooley

          Consider Comcast (XFinity Mobile). It’s Verizon coverage and service, $45/month for unlimited service; and all connections to 16 million WiFi hotspots are free.

          They had a promo which they’re rumored to bring back in Feburary– $500 Visa Gift card for the family, plus another $200 visa card if you buy a Samsung device.

          While it is an MVNO, it was also a MVNO negotiated with a much bigger item in mind. Comcast sold valuable airwaves and spectrum to Verizon, a tangible asset. Overall, paying per-gig for Verizon saves money, and also includes hotspot.

          MVNO businesses sell excess capacity and service which the network can’t market or sell itself; usually because of marketing or branding. In T-Mobile’s case, not very many Americans want to pay a company partially owned by the German-government, and a former state-owned monopoly for communications and postal mail service.

        • tcheney

          Metro isn’t an MVNO Metro actually had a CDMA network, and where located in Florida and other states . Before being purchased by T-Mo. MVNOs are re sellers of another network.

  • Janice and Rusty WIlliams

    If this guy was had any more drama, he’d be on the hit TV show, “Rupaul’s Drag Race”.