Tag Archives: Outage

T-Mobile will settle June 2020 outage for $19.5 million

Last year, T-Mobile customers experienced a massive outage that led to over 20,000 failed 911 emergency calls. And now, the mobile operator has agreed to settle a probe for $19.5 million.  The Federal Communications Commission (FCC) prompted an investigation into the June 2020 outage that lasted over 12 hours. It also led to a congestion on T-Mobile’s networks and caused “the complete failure of more than 23,000 911 calls.”  As part of its consent decree with the … [read full article]

T-Mobile closely monitoring areas affected by winter storms

t-mobile-closely-monitoring-networks-affected-by-winter-storm

Since the weekend, several parts of the country have been hit by severe weather that has caused the loss of power in these areas. The onslaught of snow and ice has created a problem for networks to properly operate.  T-Mobile has reported that the harsh weather conditions have impacted the networks in areas of Austin, San Antonio, Rio Grande Valley, and Oregon. Ever since the report was made, T-Mobile has mobilized its teams to provide assistance to … [read full article]

FCC now seeking comment from those affected by T-Mobile network outage

FCC Chairman Ajit Pai said that he planned to investigate T-Mobile’s recent network outage, which he called “unacceptable”, and now the FCC wants to hear from you about what happened. The FCC is now seeking comments from the public on the T-Mobile outage that happened on June 15. Specifically, the agency wants to know things like how T-Mo customers learned about the outage, if T-Mobile’s … [read full article]

FCC Chairman launching investigation into ‘unacceptable’ T-Mobile network outage

T-Mobile suffered a major nationwide outage today that’s still affecting some customers hours after it began. And now the FCC Chairman says he’s going to look into what’s happened. FCC Chairman Ajit Pai announced tonight that the FCC is launching an investigation into today’s T-Mobile network outage. “The T-Mobile network outage is unacceptable,” Pai tweeted. “The FCC is launching an investigation. We’re demanding answers — and so … [read full article]

T-Mobile having network issues, particularly in the Southeast

If you’re having some issues with your T-Mobile service today, you’re not the only one. Reports are pouring in from T-Mo customers who say they’ve got no service this afternoon. Most of the problems seem to be happening in the Southeastern US, with T-Mobile subscribers in places like Atlanta, GA; Raleigh, NC; Orlando, FL; Winston-Salem, NC; Birmingham, AL; Pelion, SC; and many others reporting issues with the network. … [read full article]

Many T-Mobile customers having MMS issues

If you’re having issues texting photos and video on T-Mobile today, you’re not alone. Many T-Mobile customers are reporting that their MMS messages are not going through today. There are lots of reports of MMS problems on Down Detector, Reddit, and Twitter. T-Mo hasn’t issued an official statement on the situation, but several support reps have responded to customer complaints about the problem on Twitter and [read full article]