Tag Archives: Network

T-Mobile having network issues, particularly in the Southeast

If you’re having some issues with your T-Mobile service today, you’re not the only one. Reports are pouring in from T-Mo customers who say they’ve got no service this afternoon. Most of the problems seem to be happening in the Southeastern US, with T-Mobile subscribers in places like Atlanta, GA; Raleigh, NC; Orlando, FL; Winston-Salem, NC; Birmingham, AL; Pelion, SC; and many others reporting issues with the network. The issues that T-Mobile customers are having vary, … [read full article]

T-Mobile continues to maintain network and expand capacity despite coronavirus

T-Mobile and Sprint closed their merger a couple of weeks ago, but with the coronavirus pandemic, some folks might be worried that T-Mo’s network improvements may be delayed. T-Mobile says that that’s not the case. T-Mobile today said that its network build continues to be “on track” despite the ongoing COVID-19 outbreak thanks to its “heroic teams that are working so hard to keep pushing forward.” In its statement to FierceWireless, T-Mo added that it’s working … [read full article]

T-Mobile says educational app usage continues to grow as it helps students get connected

T-Mobile has been providing weekly updates on how its customers are using the network as they continue to work from home, and today we got some more info from T-Mo. Neville Ray, T-Mobile’s president of technology, reports that tethering usage is up 57% among T-Mobile customers and 70% among Spring subscribers. Usage of food delivery apps, gaming apps, video streaming, messaging and calling is up significantly overall, ranging from 30% to more than doubling in … [read full article]

T-Mobile provides update on how T-Mo and Sprint customers are using networks during coronavirus pandemic

Another week has gone by with many people quarantining at home to fight the spread of the coronavirus, and so T-Mobile has given us another update on how people are using its network during these trying times. T-Mobile’s Neville Ray says that use of education apps like Google Classroom and Khan Academy has skyrocketed, growing 167% since the beginning of March. Use of collaboration tools like Slack, Webex, and Zoom has also exploded, as more people … [read full article]

New report details T-Mobile network improvements with extra 600MHz spectrum

Last month, T-Mobile announced that it was getting free access to extra 600MHz spectrum from companies like Dish, Bluewater, and Comcast to help bolster its network during the coronavirus pandemic. T-Mo said that it effectively doubled its total 600MHz LTE capacity across the US, and now a new report has shed more light on what effect those extra airwaves have had on T-Mo’s network. A report from Opensignal notes that T-Mobile took less than three … [read full article]

T-Mobile shares an update on customers’ phone usage during coronavirus pandemic

Last month T-Mobile revealed some info on how its customers were using the network as they began to work from home due to the coronavirus pandemic. Today T-Mo has some more stats to share. Neville Ray, T-Mobile’s President of Technology, reports that mobile hotspot usage has increased 60% as T-Mo customers use their smartphones to share an internet connection with other devices. Use of collaboration tools like Skype, Slack, and Webex has grown 87% as T-Mobile customers … [read full article]

T-Mobile planning to deploy 28,000 small cells soon

T-Mobile is always working to build out and improve its service, and today one T-Mo exec detailed another way in which the carrier will densify its network. Karri Kuoppamaki said that T-Mobile plans to deploy 28,000 small cells “in the short term.” Kuoppamaki, T-Mo’s VP of Technology Development and Strategy, didn’t say anything else about the rollout, but he did go into a bit more detail about T-Mobile’s approach to deploying small cells: “You can do … [read full article]

T-Mobile comes in a close second in Fastest Mobile Networks 2017 report

Another report on the state of US mobile networks came out today, and while T-Mobile didn’t come out on top, it came pretty darn close. The folks at PCMag today published the 2017 edition of Fastest Mobile Networks, the annual test in which it measures the performance of AT&T, Sprint, T-Mobile, and Verizon’s networks in a number of cities across the country. For 2017, four Galaxy S8 phones were used in 30 cities as well as … [read full article]

T-Mobile wins out in Computerworld carrier report, but doesn’t fare as well in JD Power network study

Today two new reports have surfaced that grade the performance of the major US carriers. One is a sort of all-around study that covers network performance, support, phone selection, and billing, while the second is focused on network quality. First up, Computerworld has shared the results of a survey that it conducted from June 3 through August 31, 2015. T-Mobile came out on top in several of Computerworld’s … [read full article]

T-Mobile improves in latest RootMetrics US network report, but wins 0 national awards

RootMetrics today released its First Half 2015 US Mobile Network Performance Review, which ranks the US carriers based on performance across the country. During its testing, RootMetrics says that it drove 237,506 miles across the US to collect around 6.1 million test samples. RootMetrics’ overall performance winner for the first half of 2015 was Verizon, scoring a 94.5 out of 100. AT&T scored 91.8, Sprint got … [read full article]