As many people stay at home and practice social distancing during the coronavirus outbreak, the way that they use their phone is likely changing. Today T-Mobile shed some light on exactly how its customers are using their phones while quarantined at home.
T-Mobile says that people are messaging each other quite a bit more over the last two weeks, with a 26% increase in SMS texting and a 77% increase in MMS, which includes pictures and group chats. Even phone calls have become more popular, with people spending 17% more time on calls nationwide.
T-Mo customers have been using their phones more for other things, too. Smartphone mobile hotspot usage has increased 38% over the past couple of weeks, meaning people are using their phones to get their other devices online more, and video game traffic has grown 45%.
Finally, T-Mobile has found that its customers are heeding the advice to stay at home. In New York City, there’s been an 86% increase in subscribers that connect to cell sites only in their primary location, while in San Francisco there’s been a 77% increase. T-Mo reports that there are similar patterns of folks staying at home across the country.
If you’re wondering how the network itself is doing, T-Mobile says that traffic has grown over the last couple of weeks but that the network is handling it. T-Mo also says that it’s got employees monitoring its network traffic, including 911 calls, as well as a team of technicians that are ready to respond to any issues that may come up.
Have you been using your phone differently lately?