As expected, T-Mobile ran a fourth ad during Super Bowl LI. The fourth ad stars Kristen Schaal, but this time she’s talking to a Verizon customer service rep about her data overages, asking if she’s going to be punished and about Verizon’s taxes and fees. Like Schaal’s other ad for T-Mobile, this one’s pretty risqué. T-Mobile CEO John Legere then posted a follow-up … [read full article]
T-Mobile is going all out for Super Bowl LI. After revealing a Super Bowl ad with Justin Bieber, Rob Gronkowski, and Terrell Owens a few days ago, T-Mobile today [read full article]
Back in late 2015, the FCC said that it wanted to meet with T-Mobile regarding Binge On, and the agency later investigated AT&T and Verizon’s zero-rated services, too. Fast-forward to today and those investigations have come to a close. The FCC today said that it has put an end into its investigation into the carriers’ zero-rating … [read full article]
With Valentine’s Day approaching fast, T-Mobile wants to help you treat your loved one (or yourself) for the romantic holiday. For the February 7 edition of T-Mobile Tuesdays, T-Mo customers will be able to get a $2 movie ticket from Fandango. The discounted ticket can be used for any movie on February 14, and there’s a limit of one per customer. T-Mobile customers will … [read full article]
Last month, we got a look at the front of what might be the LG G6. Now a new leak has surfaced that claims to show us the rear of the device. This new photo allegedly shows the glossy back of the LG G6, complete with a … [read full article]
One day after T-Mobile finished No.1 in Nielsen’s Customer Service Satisfaction report, another group has recognized T-Mo for its customer service performance. J.D. Power today released its 2017 U.S. Wireless Customer Care Full-Service Performance study, which examines the customer service of postpaid wireless carriers. That includes customer … [read full article]
When T-Mobile took pre-orders for the Galaxy S7 and Galaxy S7 edge, it gave buyers one year of Netflix for free with their new smartphone. Now that offer is back. T-Mobile is now offering a free year of Netflix with the purchase of a Samsung … [read full article]
Just like it did last year, T-Mobile has cooked up a special ad for the Super Bowl. The good news is that we don’t have to wait until February 5 to see it. T-Mobile today posted its Super Bowl LI commercial, titled “#UnlimitedMoves”. Like last year’s [read full article]
T-Mobile’s attack on taxes continues today. Today’s the day that T-Mobile kicks off its offer to cover the sales tax on all of its new smartphones. The deal, which is open to new and existing customers, will give you 11.2 percent (11.55 percent in Puerto Rico) of your phone’s price on a prepaid MasterCard card. To take advantage of this offer, you’ll need to buy … [read full article]
Samsung Galaxy Note 5 and Galaxy S6 edge+ owners, the time to update has come again. T-Mobile has announced that its Galaxy Note 5 and Galaxy S6 edge+ are now receiving software updates. Both include “Android Security updates,” and both weigh in at around 60.44MB. TmoNews reader Gerald received this security … [read full article]
Good news, Galaxy S7 and Galaxy S7 edge owners: Your Android 7.0 Nougat update just got one step closer to release. T-Mobile recently updated the statuses of the Android 7.0 updates for … [read full article]
T-Mobile’s customer service has been named the best in the wireless industry. Nielsen Mobile Insights gave T-Mobile the top spot in Customer Service Satisfaction at the end of 2016, with Verizon, AT&T, and then Sprint following. T-Mobile beat out its competition in the Likelihood to Recommend, Net Promoter Score, and Overall Customer Satisfaction categories, too. T-Mobile has been named No. 1 in customer satisfaction by Nielsen … [read full article]
