Latest News

T-Mobile enables Business Chat for iOS to make it easier to reach customer support

One of the big new features of iOS 11.3 is Business Chat, which lets you communicate with businesses, order products, and more, all through the Messages app that’s built in to your iPhone. Today T-Mobile announced that it’s enabling this feature for its customers. T-Mobile now offers Business Chat for iOS. With it, you can chat with T-Mo customer care reps using the Messages app on your iPhone, iPad, or Mac. You can use Business … [read full article]

T-Mobile Tuesdays will include Nature Conservancy donation and free reusable T-Mo bag next week

For next week’s edition of T-Mobile Tuesdays, T-Mo will help you to do some good for the world while also giving you gifts. On April 17, T-Mobile will plant a tree for every tweet that’s sent with the hashtag #TreeMobile in celebration of Earth Day. This includes tweets from non-T-Mobile customers, too. T-Mo will donate up to 50,000 trees to help The Nature Conservancy reach its goal of planting one billion trees by 2025. Additionally, T-Mobile … [read full article]

T-Mobile iPhones appear to prioritize cellular over Wi-Fi calling after iOS 11.3 update

UPDATE: T-Mobile has confirmed that with the update to iOS 11.3 and Carrier Bundle 32, iPhones will prefer LTE over Wi-Fi calling. Thanks, Omar!   Have you noticed that your iPhone doesn’t use Wi-Fi calling as often as it used to since the update to iOS 11.3? If so, you’re not alone. Many T-Mobile iPhone users are reporting that after updating to iOS 11.3 and Carrier Bundle 32.0, their phone won’t use Wi-Fi calling … [read full article]

T-Mobile KickBack enrollment will end after April 12

After being available for more than a year now, T-Mobile’s KickBack enrollment is coming to an end. T-Mobile has updated its KickBack support page to say that customers can enroll in the feature through April 12, 2018. T-Mo confirmed to me that after that date, KickBack will not be offered to new lines. Customers that are already enrolled will be able to keep the benefit as long as they’re on a qualifying rate plan. As … [read full article]

T-Mobile and Sprint reportedly in merger talks once again

Last November, T-Mobile and Sprint confirmed that they’d ended their oft-rumored merger negotiations, and we thought that that’d be the end of that. It turns out that the two companies still want to get together, though. T-Mobile and Sprint have restarted merger talks, according to sources speaking to the Wall Street Journal. Details on the negotiatons are light, as the sources say that T-Mo and Sprint are in preliminary talks. It’s possible that they could … [read full article]

LG G7 ThinQ has been confirmed as LG’s next premium smartphone

It’s official: The LG G7 ThinQ is coming. LG has confirmed that its next major smartphone will be named the LG G7 ThinQ. In an announcement on its Korean blog, LG explains that this will be the first G series device to carry the ThinQ brand. No spec details or images of the LG G7 ThinQ have been shared by LG, but the company does confirm that the phone will include AI features and that … [read full article]

LG G7 ThinQ shows its display notch and dual rear cameras in new image leak

Days after a leak claimed to show off an LG G7 ThinQ in a case, new images have surfaced that may give us a clear look at the upcoming Android flagship. New renders of the LG G7 ThinQ have been shared by Android Headlines, who claim that the images are official. They show a phone with slim bezels and a notch at the top of the screen, while the back of the phone is home … [read full article]

Red iPhone 8 and iPhone 8 Plus revealed, will be available at T-Mobile

Apple’s iPhone 8 and iPhone 8 Plus are getting a splash of color. The iPhone 8 and iPhone 8 Plus will both be available in a new red color option this week. They’ll be available online from Apple begining tomorrow, April 10, and T-Mobile will begin taking pre-orders on April 11. Both phones will be available in stores starting April 13. T-Mobile’s pricing for the red iPhone 8 and iPhone 8 Plus will … [read full article]

T-Mobile LG V30’s Oreo update expected to begin rolling out in around two weeks

With Android Oreo updates to phones like the Galaxy S8, Galaxy Note 8, and Galaxy S8 Active, owners of other Android devices may be wondering when they’ll get a taste of Oreo. This week we got a bit more info on the LG V30’s update. The T-Mobile LG V30 was supposted to get Android Oreo this week, says T-Mo product guy Des Smith, but the update got delayed because an issue was discovered. LG … [read full article]

T-Mobile rolls out mid-band LTE capacity upgrades to more than 250 additional cell sites

Two weeks after T-Mobile rolled out mid-band LTE capacity upgrades to hundreds of cell sites, T-Mo has confirmed that even more upgrades have been made. T-Mobile CTO Neville Ray today announced that hundreds of sites have been upgraded with mid-band capacity in the last week weeks. T-Mo has confirmed to me that these are PCS and AWS upgrades. 100s of sites were upgraded with more midband capacity in just the last two weeks and [read full article]

T-Mobile US does not store customer passwords in plain text

This week, T-Mobile Austria admitted that it stores part of customer passwords in plain text. “The customer service agents see the first four characters of your password. We store the whole password, because you need it for the login for mein.t-mobile.at”, a T-Mo Austria rep explained. Many T-Mobile US customers are wondering if their carrier does the same thing, but T-Mo says that it does not. T-Mobile US tells me that it does not store passwords … [read full article]

LG G7 ThinQ images and spec details leak out

The LG G7 is rumored to be launching as soon as May, but as is usually the case with flagship smartphones, details on the G7 are already leaking out. Photos and spec details of the LG G7 have made their way online today. Shared by TechRadar, the images show a phone with “LG G7 ThinQ” branding on its boot screen. LG started using the ThinQ brand earlier this year with its LG V30S ThinQ, which … [read full article]