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T-Mobile Subscriber Questions Extra Fees After Purchasing a New Phone in April

It’s always a good idea to thoroughly ask questions when making a new phone purchase, adding a line, or getting an offer from your wireless carrier. This is so you can avoid getting surprised with any hidden fees that may be associated with your purchase.  This is what happened to a T-Mobile subscriber recently who shared his experience on Reddit. The customer purchased a new phone from T-Mobile in April and did not know the fine … [read full article]

T-Mobile Plans to Acquire Metronet

It looks like T-Mobile still isn’t done with its shopping spree this year. After its acquisition of Mint Mobile (and its brands) and majority of US Cellular, there is another brand that the Un-carrier is eyeing.  According to PhoneArena, T-Mobile is looking at purchasing Metronet, a fiber Internet Service Provider (ISP), through a joint venture with KKR. The report shared that the two companies will have “an equal stake in Metronet” if the acquisition pushes through.  … [read full article]

T-Mobile, Verizon Finally Agree on One Thing

The rivalry among US carriers has always been pretty strong. It’s very rare for instances when these rival companies work together for the same goal. Recently, however, T-Mobile and Verizon seem to be on the same boat as they are hoping the US government will not award additional spectrum to AT&T. And with that, the two are now working together to stop this.  Back in 2017, AT&T decided to build a dedicated network for first responders to … [read full article]

T-Mobile Making Changes to Device Insurance Program Soon

Update (7/17/2024 8:00 PM EST): It’s official! T-Mobile postpaid customers can now add P360 anytime after purchasing a device. They are no longer limited to the 30-day window after purchase. The device insurance plan can also be added to devices that were not purchased at T-Mobile but were brought in under a BYOD protection plan. T-Mobile Business customers can also add P360 to their plans. Before protection can be added, customers will need to pass a three-point … [read full article]

Report: T-Mobile’s T Life App Tends to Drain Your Battery Juice

Last January, T-Mobile rolled out the T Life app that replaced the native T-Mobile Tuesdays app for its rewards program. Months after its release, some users are discovering that this app has been draining their battery life.  A Reddit user shared his observation after using the T Life app. According to his AdGuard app, T-Mobile’s T Life app tried to push more than 54,000 ads and 187 tracker requests in just 24 hours. These ads and … [read full article]

T-Mobile Subscriber Receives Push Notification Upon Arriving in Foreign Country

To this day, many smartphone users continue to get shocked by their bills when they return home after an international trip. Most of these customers forget to disable roaming on their trip, which leads them to rack up insane charges. But it looks like T-Mobile is actually doing something to help out these customers.  According to PhoneArena, a T-Mobile subscriber received a push notification from the T-Mobile app that led to information about roaming upon … [read full article]

T-Mobile’s Next Physical Freebie is a Pickleball Set

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T-Mobile wants you to stay active. One way it is doing this is by giving away a physical item in its next T-Mobile Tuesdays perk.  As revealed by The Mobile Report, the next freebie that T-Mobile is giving away is a pickleball set. This comes with a couple of full-size pickleball paddles and a ball. Both paddles come with the signature Magenta color and T-Mobile’s T logo.  Right now, we don’t know for sure when T-Mobile … [read full article]

T-Mobile Brings Down Home Internet Plan Price, Offers $200 Welcome Credit

Back in January, T-Mobile announced that it will be increasing the price of its Home Internet plans for new customers by $10 to $60 per month. Just a few months after the change, the Un-carrier has brought back the price to $50.  In addition to the price rollback, T-Mobile is giving a $200 welcome bonus credit via Virtual Prepaid Mastercard. This welcome credit is a limited-time offer. As PhoneArena shared, the Un-carrier still hasn’t revealed too … [read full article]

FCC Reprimands a T-Mobile-Owned Subsidiary Over Lack of Assistance of Handicapped Customer

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A T-Mobile-owned subsidiary was recently reprimanded by the Federal Communications Commission (FCC) over its treatment of a blind customer.  As reported by PhoneArena, Assurance Wireless, a blind customer requested for a new feature phone after his device died. Having been a subscriber for over 10 years, the company should have already been aware of the customer’s condition, which means he could not use a touchscreen smartphone. Instead, he required a feature phone equipped with a screen … [read full article]

FCC Asks Public for Comments on T-Mobile’s Lumos Proposed Acquisition

After its acquisition of Mint Mobile got approved, T-Mobile revealed its plans to buy most of another brand: US Cellular. And again, T-Mobile has gone on another acquisition spree as it revealed its interest in acquiring Lumos, a fiber internet provider. With this new decision, the Federal Communications Commission (FCC) is asking the public for help in making the decision.  As shared in a report, the FCC is asking for comments from the … [read full article]