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T Life vs T-Mobile App: Which Should You Be Using?

T-Mobile recently updated its T Life app. This app was released in January to replace the Un-carrier’s app rewards program, T-Mobile Tuesdays. The wireless carrier planned to use this app as a way to consolidate its T-Mobile Tuesdays program and allow users to manage their accounts, Home Internet, add new lines, and even keep track of the SyncUP KIDS Watch. Its latest update, however, has left users wondering why they should still use it.  As reported by … [read full article]

PSA: Former Sprint Customers, Better Check Your T-Mobile Bill Now

Be honest: do you fully understand your bill from your wireless carrier? If you are a former Sprint customer and have come across a monthly fee that you can’t explain, there might be a problem on your account.  As shared by a Redditor/T-Mobile rep, you might still be getting charges for your Sprint Flex Lease program. If you can remember, this is a program that Sprint rolled out to allow customers to get a new phone … [read full article]

T-Mobile TPR Shows Signs of Improvement After Getting Called Out

T-Mobile third-party authorized retailers (TPRs) have recently been in the spotlight thanks to the revealing of their shady practices. After The Mobile Report called out these companies, it seems like a positive action has been taken, at least by one TPR.  In its report, the publication revealed the challenges that employees of Arch Telecom go through every day.  They revealed that the employees had to deal with toxic leadership culture and questionable sales practices, which often … [read full article]

US Appeals Court Believes Lawyers Representing T-Mobile Users Received a “Windfall” of the Settlement Fees

In class action lawsuits, who really wins? We wrote a previous article on this topic, explaining how the recent class action lawsuit against T-Mobile led to $25 settlement money for each class member compared to the fees that their representing lawyers would receive. This topic is once again brought to the spotlight in lieu of recent events.  As reported by PhoneArena, a US appeals court recently decided to reverse its decision and concluded that the … [read full article]

Did You Receive This Dubious Email from “T-Mobile” Too?

T-Mobile customers are sharing a recent email they received from their wireless carrier. If you are a T-Mo customer, be on the lookout for an email with the subject: “T-Mobile Confirmation: Plan Cancelled.”  According to users on Reddit, the mysterious email discussed the next steps after the subscriber deletes his Mobile Internet account and how they can restart service if they wanted. Although the email seems legit, the Redditor who started the thread was out at … [read full article]

Lawmakers Pen Letter to Challenge T-Mobile’s Proposed US Cellular Deal

T-Mobile’s plan to acquire a portion of US Cellular has not yet been made official. It still needs to get the approval of regulators. And today, we’re learning that the proposed deal is currently being questioned by lawmakers.  As reported by PhoneArena, the proposed deal is currently being challenged by the same lawmakers who want to undo the T-Mobile-Sprint merger that happened in 2020. The six Democrat senators have sent a letter to the Federal Communications … [read full article]

T-Mobile Tuesdays’ Pickleball Set Freebie is Here

Just a few weeks ago, it was revealed that the next physical item that T-Mobile would be giving away with its T-Mobile Tuesdays offer was a pickleball kit. At that time, it was unclear when this physical gift would be ready to pick up. But now, we learned that it is now available at T-Mobile stores.  According to PhoneArena, T-Mobile customers were already able to claim their free pickleball set, which includes a couple of … [read full article]

T-Mobile Has Stopped Including Taxes in Business Unlimited Plans

Amidst the hullabaloo with T-Mobile raising its plan prices, the Un-carrier quietly stopped including taxes in the prices of its Business Unlimited plans. According to PhoneArena, the change was implemented in May but people are only realizing it now.  Before the change was made, T-Mobile included taxes and fees in the price of its business plans for those with less than six lines. But now, users have to pay taxes on top of their monthly plan … [read full article]

Report: T-Mobile Reseller Allegedly Resells Returned Devices as “New”

T-Mobile resellers are in hot water right now as a new report reveals an unethical practice they are allegedly doing. The Mobile Report previously revealed that employees of Arch Telecom have unrealistic sales targets and are being threatened to lose their jobs for not reaching sales quotas. A new reseller has recently found itself in the limelight for another shady practice. As reported by PhoneArena, a former employee of GP Mobile has revealed that the … [read full article]

T-Mobile Customers File Lawsuit Against Carrier for Breaking Price Lock Guarantee

A couple of months ago, T-Mobile announced that it would be increasing the price on its older plans by $2 or $5. Although this violated its Price Lock and Un-Contract Promise, T-Mobile pushed through with the increase. But as PhoneArena reports, customers have decided to bring T-Mobile to court for failing to uphold its price lock guarantee.  T-Mobile customers filed a class action lawsuit against the wireless carrier for forcing them to move to a … [read full article]