Tag Archives: statement

T-Mobile Briefly Talks JD Power Ranking, Promises To Do Better

T-Mobile is obviously looking to go on the offensive after this mornings disappointing JD Power Wireless Customer Care ranking result finding T-Mobile in last place among the nations largest wireless providers. We reached out to T-Mobile and received the following statement: T-Mobile has a long history of providing industry-leading customer service as evidenced by previous JD Power reports. We are disappointed with the results of this survey. We continue to place a high priority on providing … [read full article]

T-Mobile’s Official Response To Todays JD Power Announcement

While T-Mobile can take pride in achieving the top spot in the JD Power Wireless Purchase Experience survey 11 out of the last 15 times, a fourth place finish this time around is clearly disappointing. After the J.D. Power press release went out, T-Mobile released their own brief statement touching on their efforts to improve the wireless purchasing experience once they began to see customer happiness decline. Along with their official statement comes an internal statement … [read full article]

T-Mobile CEO Welcomes The New Year With Statement, “Energized” For 2012

T-Mobile’s executive board sure are releasing a lot of statements in the wake of the collapsed T-Mobile deal with AT&T. Todays statement comes courtesy of T-Mobile CEO Philip Humm, who is welcoming his troops to 2012. Hoping to kick the year off with energy and a new sense of direction, the statement is upbeat and promising. Some notable points to take away: “In 2012, we will work to make T-Mobile successful on its own” Our … [read full article]

Deutsche Telekom CEO Sends Reassuring Message To T-Mobile USA Staff

Deutsche Telekom’s CEO Rene Obermann is continuing the “message” from the Deutsche Telekom/T-Mobile USA powers that be by telling T-Mobile USA employees they are “working with all of you on a plan to grow the business.” What that plan is exactly…is anyones guess and we do have a lot guesses. Employees are already expressing their belief to me that this statement reads like smoke and mirrors as they have doubts about Deutsche Telekom’s real-world commitment … [read full article]

T-Mobile Responds To Planned Occupy Wall Street Protest March

T-Mobile has responded with a brief statement to todays news regarding an Occupy Wall Street protest planned for a T-Mobile store in New York City that was set for 12:30pm. As it stands, we haven’t heard anything or seen any imagery that tells us the march itself actually took place. From my experience with TmoNews and over three years of constant conversations with T-Mobile employees they tend to be some of the happiest and generally friendliest … [read full article]

T-Mobile Releases Yet Another Statement Promoting Their Android Lineup

T-Mobile’s newest corporate blog post comes just weeks after a similar looking statement from T-Mobile CMO Cole Brodman with both posts emphasizing the power of T-Mobile’s Android lineup. This time around the focus is once again on the lack of the iPhone 4S on T-Mobile, except this time T-Mobile directly states that part of the reason is Apple’s decision not to produce a compatible variant of the iPhone that will work on T-Mobile’s 3G/4G network. Given … [read full article]

(Updated With T-Mobile USA Statement To Employees) Deutsche Telekom Responds To Department Of Justice Lawsuit

Not to be outdone by AT&T, Sprint and FCC responses Deutsche Telekom has just released a short statement regarding the Department of Justice announcement earlier this morning. Executive Vice President of Deutsche Telekom Philipp Schindera had this to say: On August 31, 2011, the United States Department of Justice (DOJ) informed Deutsche Telekom that it will file a complaint in the U.S. District Court for the District of Columbia seeking a permanent injunction blocking the … [read full article]

Sprint Tells AT&T To Man Up And Buy More Towers While The State Of New York Wants “Rigorous” Examination Of Deal

Sprint continued their march to block the AT&T/T-Mobile deal with another FCC filing spelling out how AT&T can increase their network capacity by 600% without the T-Mobile purchase. According to Sprint all AT&T has to do is install more cell towers, upgrade its network to LTE and make a wish. Wait, they don’t need to do that last part. “In a new filing before the Federal Communications Commission that will be submitted today, Sprint will present … [read full article]

AT&T Files Public Statement With AT&T Supporting T-Mobile Deal As Promised

After yesterdays statement via their company blog AT&T followed through on their promise to file a public statement supporting their AT&T takeover with the FCC. The filing once again drives home the belief that this transaction gives AT&T and T-Mobile customers “the network capacity they need to enjoy the full promise of the broadband revolution.” Wayne Watts, AT&T Senior Executive Vice President and General Counsel had this to say about the filing: “This merger is … [read full article]