Tag Archives: statement

T-Mobile Briefly Talks JD Power Ranking, Promises To Do Better

T-Mobile is obviously looking to go on the offensive after this mornings disappointing JD Power Wireless Customer Care ranking result finding T-Mobile in last place among the nations largest wireless providers. We reached out to T-Mobile and received the following statement: T-Mobile has a long history of providing industry-leading customer service as evidenced by previous JD Power reports. We are disappointed with the results of this survey. We continue to place a … [read full article]

T-Mobile’s Official Response To Todays JD Power Announcement

While T-Mobile can take pride in achieving the top spot in the JD Power Wireless Purchase Experience survey 11 out of the last 15 times, a fourth place finish this time around is clearly disappointing. After the J.D. Power press release went out, T-Mobile released their own brief statement touching on their efforts to improve the wireless purchasing experience once they began to see customer happiness decline. Along with their official statement … [read full article]

T-Mobile CEO Welcomes The New Year With Statement, “Energized” For 2012

T-Mobile’s executive board sure are releasing a lot of statements in the wake of the collapsed T-Mobile deal with AT&T. Todays statement comes courtesy of T-Mobile CEO Philip Humm, who is welcoming his troops to 2012. Hoping to kick the year off with energy and a new sense of direction, the statement is upbeat and promising. Some notable points to take away: “In 2012, we will work to make T-Mobile successful … [read full article]

Deutsche Telekom CEO Sends Reassuring Message To T-Mobile USA Staff

Deutsche Telekom’s CEO Rene Obermann is continuing the “message” from the Deutsche Telekom/T-Mobile USA powers that be by telling T-Mobile USA employees they are “working with all of you on a plan to grow the business.” What that plan is exactly…is anyones guess and we do have a lot guesses. Employees are already expressing their belief to me that this statement reads like smoke and mirrors as they have doubts about … [read full article]

T-Mobile Responds To Planned Occupy Wall Street Protest March

T-Mobile has responded with a brief statement to todays news regarding an Occupy Wall Street protest planned for a T-Mobile store in New York City that was set for 12:30pm. As it stands, we haven’t heard anything or seen any imagery that tells us the march itself actually took place. From my experience with TmoNews and over three years of constant conversations with T-Mobile employees they tend to be some of the … [read full article]

T-Mobile Releases Yet Another Statement Promoting Their Android Lineup

T-Mobile’s newest corporate blog post comes just weeks after a similar looking statement from T-Mobile CMO Cole Brodman with both posts emphasizing the power of T-Mobile’s Android lineup. This time around the focus is once again on the lack of the iPhone 4S on T-Mobile, except this time T-Mobile directly states that part of the reason is Apple’s decision not to produce a compatible variant of the iPhone that will work on … [read full article]

(Updated With T-Mobile USA Statement To Employees) Deutsche Telekom Responds To Department Of Justice Lawsuit

Not to be outdone by AT&T, Sprint and FCC responses Deutsche Telekom has just released a short statement regarding the Department of Justice announcement earlier this morning. Executive Vice President of Deutsche Telekom Philipp Schindera had this to say: On August 31, 2011, the United States Department of Justice (DOJ) informed Deutsche Telekom that it will file a complaint in the U.S. District Court for the District of Columbia seeking a … [read full article]

Sprint Tells AT&T To Man Up And Buy More Towers While The State Of New York Wants “Rigorous” Examination Of Deal

Sprint continued their march to block the AT&T/T-Mobile deal with another FCC filing spelling out how AT&T can increase their network capacity by 600% without the T-Mobile purchase. According to Sprint all AT&T has to do is install more cell towers, upgrade its network to LTE and make a wish. Wait, they don’t need to do that last part. “In a new filing before the Federal Communications Commission that will be submitted … [read full article]

AT&T Files Public Statement With AT&T Supporting T-Mobile Deal As Promised

After yesterdays statement via their company blog AT&T followed through on their promise to file a public statement supporting their AT&T takeover with the FCC. The filing once again drives home the belief that this transaction gives AT&T and T-Mobile customers “the network capacity they need to enjoy the full promise of the broadband revolution.” Wayne Watts, AT&T Senior Executive Vice President and General Counsel had this to say about the … [read full article]