A couple of months ago, T-Mobile announced that it would be increasing the price on its older plans by $2 or $5. Although this violated its Price Lock and Un-Contract Promise, T-Mobile pushed through with the increase. But as PhoneArena reports, customers have decided to bring T-Mobile to court for failing to uphold … [read full article]
It’s always a good idea to thoroughly ask questions when making a new phone purchase, adding a line, or getting an offer from your wireless carrier. This is so you can avoid getting surprised with any hidden fees that may be associated with your purchase. This is what happened to a T-Mobile subscriber recently who shared his experience on Reddit. The customer purchased a … [read full article]
The rivalry among US carriers has always been pretty strong. It’s very rare for instances when these rival companies work together for the same goal. Recently, however, T-Mobile and Verizon seem to be on the same boat as they are hoping the US government will not award additional spectrum to AT&T. And with that, the two are now working together to stop this. Back in 2017, AT&T decided to build a dedicated network for first responders to … [read full article]
A T-Mobile-owned subsidiary was recently reprimanded by the Federal Communications Commission (FCC) over its treatment of a blind customer. As reported by PhoneArena, Assurance Wireless, a blind customer requested for a new feature phone after his device died. Having been a subscriber for over 10 years, the company should have already been aware of the customer’s condition, which means he could not use a … [read full article]
After its acquisition of Mint Mobile got approved, T-Mobile revealed its plans to buy most of another brand: US Cellular. And again, T-Mobile has gone on another acquisition spree as it revealed its interest in acquiring Lumos, a fiber internet provider. With this new … [read full article]
Mobile security plays an important role in today’s smartphones. With so many attempts for hacking and phishing, having an authenticator app for two-step verification is a must. But as T-Mobile customers noted, the Google Authenticator app has stopped working on their devices. This led them to believe that the Un-carrier is no longer offering this to its customers. With the Google Authenticator app gone, users are … [read full article]
Another day, another update on the recent T-Mobile price hike. Following reports that T-Mobile customers intended to file a complaint with the Federal Communications Commission (FCC) for the Un-carrier’s violation of their price lock agreement, a Reddit user shared a boilerplate response from T-Mobile. As shared by [read full article]
T-Mobile is on a roll with improving its spectrum. After acquiring Sprint’s 2.5 GHz spectrum and rolling out the FCC’s Auction 108 mid-band spectrum, it still wants to gain more spectrum. As reported by Fierce Network, the Un-carrier has proposed a spectrum swap with a startup company called SoniqWave Network. The startup says that it has “accumulated a portfolio of prime 2.5 GHz mid-band spectrum (Band 41) in over … [read full article]
The major wireless carriers in the country are currently facing a fine from the Federal Communications Commission (FCC) for illegally selling the location data of its customers without their consent. This marks the end of a 2019 investigation into how carriers disregarded the privacy of its customers. According to the FCC’s investigation, carriers like AT&T, Sprint, Verizon, and T-Mobile sold the location data of its customers to aggregators. In turn, these aggregators sold the data to third … [read full article]
Last month, T-Mobile finally got to activate its 2.5GHz 5G spectrum that it had long acquired from the FCC. Although T-Mo’s customers have benefited from this, other companies are claiming that they experienced a degradation in services. Following the complaint filed by fixed wireless service provider Bloosurf, two other companies have stepped up with similar complaints. These companies complained to the FCC that T-Mobile’s 2.5GHz 5G spectrum was interfering with their operations. As a result, they are … [read full article]
