Tag Archives: ETF

80,000 “Break-up” letters later, T-Mobile widens ETF payment program to include U.S. Cellular and others

It’s been just over a week since T-Mobile announced its market-changing 4th phase of Uncarrier. The deal is the first of its kind to be introduced as a way to help customers (particularly families) get away from their contracts with other carriers by paying their early termination fees, and giving them money towards their old phones. Since then, … [read full article]

T-Mobile’s Uncarrier 4.0 plans – ETFs covered, $0 down on great phones and break-up letters written

As we heard a while back, this is T-Mobile’s next phase of Uncarrier. It’s not just a promotion that last just a few weeks. It’s here to stay. According to some surveys, 78% of customers would switch if someone paid their ETF. Legere made a joke about AT&T customers who could leave, take advantage of Uncarrier 4.0, then if you don’t like it, go back  and take advantage of AT&T’s $450 to switch offer. You’ve lost nothing. … [read full article]

T-Mobile Changes Early Termination Policy

Last week, T-Mobile modified its Early Termination Fees (ETF) policy. Customers will no longer be able to cancel service without an ETF when moving out of a T-Mobile coverage area or overseas. This policy went into effect February 8th and will not affect customers who cancelled service (without paying the ETF) before February 8th. Additionally, this new [read full article]

Google Reduces Nexus One “Equipment Recovery Fee”

The FCC has been eye-balling the four major U.S. carriers regarding Early Termination Fee’s and when Google dropped their bombshell, it certainly raised some eyebrows. Thankfully, Google has thought twice about their own ERF on the Nexus One. Starting today, Google has reduced the “Equipment Recovery Fee” on the HTC Nexus One from $350 to $150. While its better and a recognition … [read full article]