Latest News

Modem update bricks more than 30k T-Mobile Home Internet devices

Some T-Mobile Home Internet users are currently facing a problem with their gateway devices. As revealed by The T-Mo Report, a new firmware update has caused around 24% of units “to lose all communication with the network.” This issue is currently affecting T-Mobile Home Internet users with the Sagemcom Fast 5688W gateway device.   The report shared confirmation of the issue caused by the MR3 device update with version number 1.2.74. The update has caused around 34,000 … [read full article]

T-Mobile will be shutting off its 2G network in April 2024

If you’re still using T-Mobile’s 2G GSM network, you may need to update your device to a newer one– even if it’s just a 4G smartphone. This is because T-Mobile will be switching off its 2G GSM network on April 2, 2024.  On its website, the Un-carrier explained this move as: “Across the industry, wireless companies have retired older network technologies as part of an important progression to ensure all customers can enjoy a more advanced … [read full article]

Metro by T-Mobile unveils free phone offers for Tax Season 2023

It’s tax season once again and Metro by T-Mobile has released some of its tax season deals for the year.  As noted by Wave7 Research (via BestMVNO), the headline deal being offered by the prepaid brand is the free iPhone 11 for switchers. They are also offering a free Samsung Galaxy A23 5G switcher deal plus a free Moto G 5G without the need for switching.  Here are more details about these offers: Free iPhone 11 … [read full article]

T-Mobile, Metro by T-Mobile customers get MLS Season Pass on Apple TV App on Us deal

T-Mobile and Metro by T-Mobile has good news for soccer fans! The Un-carrier is bringing MLS Season Pass to all T-Mobile and Metro by T-Mobile customers starting February 21, 2023. And as a customer, you have access to this content for free.  T-Mobile will be including MLS Season Pass as part of its offering on the Apple TV App on Us promo. This saves you $99 annual value on access to Major League Soccer on the Apple … [read full article]

T-Mobile network outage has now been restored

No, your Valentine did not ghost you. And it’s not just you who’s not getting any service on your smartphone. Thousands of other T-Mobile customers in the country also experienced a network outage earlier tonight.  As shared on Reddit, several other users were unable to make calls or do other basic functions on their devices. DownDetector revealed that there were more than 80,000 customers who reported the problem, which spread from California to New York. … [read full article]

Bradley Cooper stars in 2nd T-Mobile Super Bowl spot with his mother

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T-Mobile released a second Super Bowl spot during the first quarter of the game and it stars one of Hollywood’s finest, Bradley Cooper.  Joining him in the ad is his BFF and own mom, Gloria Campano. The two attempt to make a commercial for the Un-carrier where they’re supposed to talk about T-Mo’s award-winning 5G network or Price Lock guarantee. But it ends up in a playful banter between mother and son. Our favorite line is when … [read full article]

T-Mobile asks KC and Philly fans their Game Day plans

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T-Mobile wants its customers to get involved with the Big Game. As the days to Super Bowl 2023 get closer, the Un-carrier wants to know how fans plan to celebrate on Sunday.  T-Mo asked its customers in Kansas City and Philadelphia how they use their phones on game days. They were able to get the answers through their 5G network. And as it turned out, 5G helped its customers through Game Day.  Their findings revealed that: Kansas … [read full article]

T-Mobile will end Amazon Prime On Us perk on Sprint Unlimited Premium plan customers

It looks like T-Mobile is putting an end to some of the benefits that Sprint still has in place. One of these benefits, free Amazon Prime, can be found on the Unlimited Premium plan. Sprint launched this plan in August 2018 as a $90 per month plan with a number of free perks. Unfortunately, T-Mobile is putting an end to the free Amazon Prime membership it includes in this plan.  The T-Mo Report recently obtained a … [read full article]

John Travolta joins new T-Mobile spot for Super Bowl 2023 launch

The Super Bowl 2023 kickoff is just a few days away and everyone is gearing up for the big game this weekend. And by everyone, we mean everyone including advertisers. For its tenth year, T-Mobile is joining the Super Bowl with a new spot that features none other than John Travolta. In the new spot, John Travolta joins Zach Braff and Donald Faison in belting out a song about T-Mobile’s $50 per month Home Internet service and … [read full article]

T-Mobile’s Assurance Wireless ACP now in 48 states

T-Mobile has expanded its participation in the government’s Affordable Connectivity Program (ACP) through its Lifeline Assistance brand, Assurance Wireless. With today’s announcement, the total number of states where TCP offers ACP is now 48 plus the District of Columbia.  The new states that have been added to the list include Montana, Nebraska, North Dakota, Oklahoma, South Dakota, Vermont, and Wyoming. If you reside in any of these states and qualify for the government’s ACP, you can get … [read full article]

Some T-Mobile customers on Samsung devices experiencing service disconnection

Select T-Mobile customers are currently experiencing a bug that disconnects their existing service lines.  The affected customers have turned to Reddit to voice their concerns. And as shared by The T-Mo Report, an internal document confirms the bug. It turned out that customers who purchased their device directly from Samsung’s website for their T-Mobile line are experiencing the issue.  The document reveals that Samsung has unintentionally activated the internal eSIM of these new devices prior … [read full article]

Mint Mobile gets affected by T-Mobile recent data breach

Back in January, T-Mobile revealed to its customers that it encountered a security breach during the first week of the month. The Un-carrier said that the breach compromised 37 million accounts but assured that “no financial information was stolen”. Unfortunately, the same cannot be said for some customers of its MVNO partners. It was already reported that at least one user on Google Fi encountered a security breach that wasn’t the same as what others experienced. … [read full article]