For all T-Mobile’s recent bravado, there’s still one avenue the company needs to seriously overhaul: customer service. Unfortunately, a new JD Power study finds T-Mobile in last place once again as Volume 2 of the 2013 Wireless Customer Care Full-Service performance study is released. T-Mobile’s fourth place finish isn’t all that shocking anymore, but what is shocking is that AT&T … [read full article]
ISIS, the mobile payment system back by AT&T, Verizon and T-Mobile said yesterday it would expand its (very delayed) payment system nationwide later this year. ISIS allows consumers to make payments by waving their phones at a check-out terminal in lieu of a credit card. ISIS uses NFC technology that will allow to redeem coupons and use loyalty “with a tap of their smartphone.” ISIS originally was set to launch in the first half of 2012, but … [read full article]
T-Mobile has gone and made the release of the LG Optimus F3, a phone we’ve already seen through a series of leaks official. Coming August 7th, the Optimus F3 will be available on the company’s Simple Choice rate plan offerings for $0 down and 24 monthly payments of $10. The Optimus F3 includes a 4″ IPS display, 5 megapixel rear-facing camera, 1.2GHz dual-core processor, LTE capability, up to 32GB expandable memory and 7 hours of … [read full article]
I wouldn’t say a new website design for T-Mobile is monumental news but as someone who appreciates simple and clean websites, the new look is something I’m digging. For some there may be a too much white/empty space, but the site is definitely simplifying the number of options one must choose to move through T-Mobile’s smartphone and rate plan selection. Gone are the scrolling “featured” sites and replaced with one HUGE section promoting T-Mobile’s JUMP! program. Moving further below … [read full article]
We know T-Mobile is working hard and fast to do as much with their LTE network before year’s end which makes a new report unsurprising, but welcome. According to Light Reading, T-Mobile is ready to upgrade its 4G LTE market to 2x10MHz service in 90% of the top 25 market by the end of 2013. So David, what does that mean? Well, a good part of T-Mobile’s markets are 2x5MHz channels which in simple terms means … [read full article]
As I mentioned in a post yesterday, FCC approval is never something we should take as a sure thing for T-Mobile availability, but we’ve waited on this one in particular. One of the biggest arguments against a T-Mobile release for the Moto X was the idea that models for Sprint, Verizon and AT&T had already been approved. Well, here’s a … [read full article]
Hello back-to-school special offer from T-Mobile as the company announces an “unparalleled promotion” this summer as it drops the down payment price on its entire lineup of devices in stores nationwide to zero down. This promotion allows both new and existing well-qualified customers to get the latest 4G LTE smartphones, tablets, mobile hotspots and feature phones at the upfront price of $0 down with monthly device payments. Still, there’s a bit of a catch as T-Mobile has bumped … [read full article]
Anytime a device passes through the FCC halls T-Mobile compatible HSPA+ and LTE bands, we’ll always get a little hopeful and it’s happening once again with the passage of the LG G2. While the device is set to be officially unveiled by LG in New York on August 7th, the device hit the FCC yesterday complete with AT&T and T-Mobile compatible LTE, HSPA+ frequencies. I’d like to think that means a multi-carrier launch is on the … [read full article]
T-Mobile is making good on its promise to expand MetroPCS coverage with the launch of 15 additional markets less than three months after finalizing their merger. MetroPCS will introduce two new smartphones, the Nokia Lumia 521 and LG Optimus F3 in the new cities along with six additional models and the company’s bring your own device option. Wait, that’s not all as MetroPCS also introduces a “$40, period” rate plan that includes unlimited talk, text and … [read full article]
It’s been almost two months since we last heard anything about the upcoming LG Optimus F3 for T-Mobile. Well, @evleaks is back with some unofficial press shots providing us with another look at the hardware and LG customized software. A quick rewind to June 2nd shows a T-Mobile branded “F6 NewCo” being tested in the wild, but we knew better than to call it the F6. There’s still no word on release date, pricing … [read full article]
At this point, if you’re on Twitter, a fan of T-Mobile and by extension TmoNews and not following T-Mobile’s CEO then stop whatever you are doing and go find @john_legere. The man just loves stirring up trouble as a new tweet hints that AT&T switchers are up “3-fold” since the launch of the company’s Simple Choice and Uncarrier offerings. T-Mobile kicked off … [read full article]
Google is holding a quiet “breakfast” this morning for some folks on the west coast and made a few notable announcements, including the release of Android 4.3 and a new Nexus 7. First things first as the company announced some notable sales figures as they surpassed over 50 billion apps downloaded through the Play Store. Revenues have increased more 2.5x per user with more than 1 million apps now filling the Play Store halls. As for the Android … [read full article]
