There are few carriers like T-Mobile anywhere on this planet. And every once in a while, I step back after reading reader experiences and can’t help but be impressed. Beginning Friday, and over the weekend, the carrier opened up pre-orders for the new iPhone 6. But to say that it was a little bumpy is an understatement. Pre-orders went live 4-5 hours late, even then orders failed … [read full article]
iPhone 6 pre-orders didn’t exactly go to plan for T-Mobile yesterday. First off, they didn’t go live until much later than expected, then when they did the company’s systems didn’t cope with demand. Many customers tried more than a handful of times to get their orders through, with many opting to speak to Customer Care instead of proceeding with the online store. In an effort to keep … [read full article]
Earlier this summer, T-Mobile launched its “Test Drive” as the major driving force behind Uncarrier 5.0. It essentially enabled customers with other carriers to try out an iPhone 5s on T-Mo’s network free for 7 days. And the motivation was two-fold: Boosting confidence in the fast-growing LTE network, and letting consumers know that T-Mobile actually sells the iPhone. To ensure that customers are left with the … [read full article]
Speaking at the Goldman Sachs Communacopia Conference with Braxton Carter and Neville Ray, John Legere revealed more details of the company’s August performance. Having already announced at the Uncarrier 7.0 event that last month was the company’s best month ever, the popular CEO was keen to dig deeper in to figures, stating that the company “is on fire”. From the event on Wednesday, we already knew the company had [read full article]
While customers on other carriers, and Apple store visitors could pre-order their iPhone 6’s from 3am Eastern (12am Pacific), T-Mobile customers have been forced to wait. Not exactly fun for those staying up until 3 to get their orders in promptly. But, T-Mobile has finally made its pre-orders available. Head on over to T-Mobile.com and push that “pre order” button to be one of the first to get your hands on Apple’s latest and greatest. … [read full article]
Right at the beginning of last night’s Uncarrier event T-Mobile’s enthusiastic CEO, John Legere gave a sneak peak at the 3rd quarter’s financial performance. And the figures he revealed make for very, very exciting reading. T-Mobile added 2.75 million gross subscribers during August alone. Just one single month. In what is normally a quiet period, T-Mo had its biggest month ever. It’s also the biggest postpaid adds month in the history of the company, with 1 million … [read full article]
T-Mobile today finally announced the pricing for its iPhone 6. It’ll stock both models of the new Apple smartphone, and will sell them both from $0 down. T-Mo, in its typical Uncarrier mentality, has made pricing really simple. The down payment is based on the storage capacity and not screen size. So, your 16GB iPhone 6 will be the same down payment as 16GB iPhone 6 plus. Of course, your monthly payments will be a little … [read full article]
As part of the Uncarrier 7.0 announcement a couple of hours back, T-Mobile announced that it would be making it easier than ever for customers to take advantage of one of its best services: Wi-Fi calling and texting. Not every single customer has a Wi-Fi calling capable phone, and to make it easier for customers to get one, the company will open what it calls “an exclusive enrollment window.” During this window, customers can sign up to … [read full article]
About 5 days ago we leaked information about an upcoming ASUS-made Personal Cellspot. Like I said at the time, the device turns your home broadband connection in to a 5-bar signal in your home (sort of). You can read up on what we speculated then. What we didn’t know was that it was going to be a major part of the Uncarrier 7.0. Update #1 – There’s absolutely nothing in the user manual or quick … [read full article]
T-Mobile has just taken the wraps of its latest Uncarrier phase. Uncarrier 7.0 is all about being a mobile internet company an unleashing its customers from current restraints. A big part of Uncarrier 7.0 is offering up Wi-Fi calling and texting for every Simple Choice customer on every new smartphone it sells. 100% of new smartphones in store will be Wi-Fi calling and texting capable, and if you have one that isn’t, T-Mo’s going to make it … [read full article]
As I’m sure you’re aware, Apple announced its latest smartphones at a huge event in the iconic Flint Center, near its HQ in Cupertino last night. The iPhone 6 and iPhone 6 plus are the largest and most-hyped about Apple smartphones ever to be launched by Tim Cook’s company. Although there was no official PR release from T-Mobile, the company did quietly … [read full article]
Along with its Uncarrier 7.0 announcement, T-Mobile has decided that today will be the day of software updates. LG G3 got an incremental software update earlier this morning, and now the Samsung Galaxy S4 has also seen some software love. Starting today, September 10, Samsung Galaxy S4 users will be able to update their phones to run on the latest version of Android. Version 4.4.4 is available to download now. … [read full article]
