T-Mobile iPhone 6 pre-orders are live, but not trouble-free

Screen Shot 2014-09-12 at 13.05.36

While customers on other carriers, and Apple store visitors could pre-order their iPhone 6’s from 3am Eastern (12am Pacific), T-Mobile customers have been forced to wait. Not exactly fun for those staying up until 3 to get their orders in promptly. But, T-Mobile has finally made its pre-orders available.

Head on over to T-Mobile.com and push that “pre order” button to be one of the first to get your hands on Apple’s latest and greatest.

As I mentioned in the title, it’s not been a trouble-free launch for T-Mobile. Several folks we chatted with on Twitter ended up just ordering the T-Mobile compatible model through the Apple store, instead of waiting until T-Mo finally pushed the button. Others noted that, once pre-orders did go live, it took more than a couple of attempts to get the order through. In some cases, they couldn’t get it through at all and ended up calling┬ácustomer care.

What’s more, if you went to choose your options through the MyT-Mobile app, you might notice this device instead of the iPhone:

ACC05B46-14D1-4958-BA7B-D1F0D1417951@hsd1.ga.comcast.net.

That – for those of you unsure – is not an iPhone 6 in gold. It’s a Samsung Behold. A phone you may have purchased back in 2008.

Although iPhone launches aren’t the be-all and end-all of life, it’s still sad to see T-Mo failing to get their ┬ásystems running smoothly and prepared for the launch. Having pre-orders not go live when they were supposed to, and then failing for many people doesn’t inspire those customers to come back next year for the iPhone 6s (or whatever it’s called). Granted, a new iPhone launch is always going to put a strain on back-end servers etc. But, at least make the pre-order live at 12:01 Pacific like you said it would be. I hate to think how many people stayed up late specially, only to be disappointed.

Let us know how you get on with your pre-orders and – of course – which model you ordered.

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