Latest News

T-Mobile opens brand new customer care center in Birmingham, Alabama

T-Mobile just announced through a press release that it has opened a new, expanded customer care center in Birmingham, Alabama. Company execs (including Mike Sievert) and a number of other T-Mo leaders were present as the carrier opened its brand new center. As well as opening its new center, T-Mobile committed further financial support to the local community in Greater Birmingham by announcing a $10,000 grant to the YMCA in the local area. “Customers are … [read full article]

Deutsche Telekom chief: We’ll consider partner for T-Mobile if it improves profitability

Just when we were thinking the rumors of T-Mobile merging – or partnering with a company – were dying down, Deutsche Telekom’s own CEO, Tim Hoettges brings the subject up again. As T-Mobile US’ major stakeholder, DT has a huge say in these matters. At DT’s annual shareholders meeting, Hoettges admitted that T-Mobile was in far better shape financially than it was two years ago. However, they couldn’t just sit on their laurels. As reported by Reuters, … [read full article]

Upcoming Deal: T-Mo offering free “memory upgrades” on Galaxy S6 and S6 Edge this weekend

Any customers looking to buy a Samsung Galaxy S6 or S6 Edge on T-Mobile might want to wait a few more days, until this weekend, when the carrier will be offering a free storage boost to all. 64GB storage models of both devices will cost the same as the usual price for the 32GB models from Saturday, May 23 until Monday, May 25. That’s an $80 saving. Alex, from PhoneDog, wraps up the price differences nicely: Galaxy … [read full article]

YotaPhone 2 lands in the US, and it’s compatible with all three T-Mobile LTE bands

The list of promising SIM-free unlocked phones in the U.S. is growing. Its most recent addition is a phone I’ve managed to spend some time with a while back: YotaPhone 2. It’s an intriguing Android device with two displays. The front one is your usual HD AMOLED panel, while the back uses E-Ink technology and is perfect for reading e-books or just having a permanent status screen. Until yesterday, the device was only available to buy outside … [read full article]

Bayern Munich and T-Mobile team up to bring you free soccer content

Those of you familiar with the world of soccer will be aware of Bayern Munich. It’s one of the best teams in Europe – in fact – one of the best teams in the world. You’ll also know that for years now, the team’s jerseys have featured prominent Deutsche Telekom branding. T-Mobile’s majority stakeholder has long been one of the club’s biggest sponsors. And now that partnership between the two firms is set to benefit customers in … [read full article]

Carter: 50% of T-Mobile users on family plans, we’ll continue promotions and boost rural coverage in 2015

Among all the busy-ness of yesterday’s leaks and discoveries, one article that slipped through our fingers was published by Mike Dano over at Fierce Wireless who broke down the highlights of Braxton Carter’s presentation at the J.P. Morgan Technology, Media and Telecom Conference. Within the keynote, Carter – T-Mobile’s Chief … [read full article]

Android 5.0 for T-Mobile Sony Xperia Z3 finally enters testing

After what seems like months of silence – and the fear of abandonment – the Z3 has moved one step closer to getting its long-awaited Android 5.0 Lollipop update. Only this morning, we checked the software updates page on T-Mobile’s support site and didn’t see any change in the Z3’s progress. But just a few hours later, one of our readers checked again and saw that it is now officially in “T-Mobile Testing” which normally means that … [read full article]

Lumia 640 should arrive before T-Mobile’s “confirmed” July 16 release date

Late last week it seemed we had a concrete release date for the upcoming budget-friendly Lumia 640 smartphone by Microsoft. Although its popularity isn’t likely to be quite near the likes of the Galaxy S6 or iPhone 6, it certainly feels like there are plenty out there waiting to get their hands on the next great value Windows Phone. And from my time with it, that’s exactly what I think it is. It’s an incredible amount of … [read full article]

[UPDATED X2] Android 5.0 update for T-Mobile Galaxy Tab S rolling out?

One of our readers got in touch this morning to inform us that the Android 5.0 Lollipop update for the Samsung Galaxy Tab S on T-Mobile is beginning its rollout today. And he must have caught it early because T-Mo’s general software updates progress page is still showing it as under “T-Mobile Testing”. Edit – At time of posting, the updates page didn’t have the information on the new software. Now it does. [read full article]

Perez Hilton gets behind T-Mobile’s #NeverSettleforVerizon campaign

After last week’s social networking setback, you’d forgive T-Mobile for backing out of its #NeverSettleforVerizon promotion. And with any ordinary wireless operator, that would be expected. But this is T-Mobile and John Legere we’re talking about here. When has this new, improved Uncarrier ever backed out of anything (unless it’s upsetting lots of customers)? Instead of dialing it back, John tweeted out a short video clip this morning with … [read full article]