Select T-Mobile customers are currently experiencing a bug that disconnects their existing service lines. The affected customers have turned to Reddit to voice their concerns. And as shared by The T-Mo Report, an internal document confirms the bug. It turned out that customers who purchased their device directly from Samsung’s website for their T-Mobile line are experiencing … [read full article]
Back in January, T-Mobile revealed to its customers that it encountered a security breach during the first week of the month. The Un-carrier said that the breach compromised 37 million accounts but assured that “no financial information was stolen”. Unfortunately, the same cannot be said for some customers of its MVNO partners. It was already reported that at least one user on Google Fi encountered a security … [read full article]
Ever since T-Mobile merged with Sprint, the fate of Sprint customers have always been hanging on a thread. And even though the merger happened almost three years ago, T-Mobile allowed legacy Sprint customers to hold onto their Sprint SIM cards. But according to a report, this will likely be ending soon. The T-Mo Report recently obtained a document revealing an upcoming change … [read full article]
With the Super Bowl LVII coming up, the State Farm Stadium in Phoenix is gearing up for the momentous event. One way that T-Mobile is helping prepare for this event is by launching enhancements to its 5G coverage and capacity across the Greater Phoenix area. With the enhancements in place, visitors inside State Farm Stadium get 10 times more speed on T-Mobile’s network. Across the region, the speed has improved four times. The permanent upgrades inside State … [read full article]
T-Mobile is committed to help fight the war on Climate Change by pledging to be a net-zero emissions carrier by 2040. To make things official, the Un-carrier recently signed The Climate Pledge to achieve this goal. The pledge places “a cross-sector community of companies and organizations working together to solve the challenges of cutting global carbon emissions for a sustainable future.” In order … [read full article]
T-Mobile takes the title as the nationwide network leader, thanks to the findings of three expert third-party reports. Earlier today, these three independent bodies gave T-Mo recognition for its network performance. T-Mobile earns 16 awards collectively, which include the following: umlaut 5G Network Performance Audit Report: Overall Nationwide 5G Score: T-Mobile 5G Coverage: T-Mobile 5G Stability: T-Mobile 5G Download Speed: T-Mobile 5G Upload Speed: T-Mobile 5G … [read full article]
T-Mobile has something exciting lined up for Valentine’s Day! As part of its T-Mobile Tuesdays rewards program, T-Mobile is giving away a free T-Mo branded cup. This was recently shared by The T-Mo Report, who also spilled the beans on the other physical items that the Un-carrier gave away like a selfie light, an umbrella, and a headlamp. Since Valentine’s Day falls on a Tuesday, it makes … [read full article]
In early January, there were reports that T-Mobile would be shutting down its brick-and-mortar stores as they are making changes to their distribution. And today, it appears that Metro by T-Mobile will also be affected by this change as all corporate-owned stores will be shut down. BestMVNO reported on this matter and shared how this decision would … [read full article]
Metro by T-Mobile has a new phone model to offer soon. Starting Thursday, the T-Mobile prepaid brand will be offering the TCL ION X smartphone to new customers. This device is an entry-level phone that connects to T-Mo’s 4G network. It has a 6-inch display and is powered by a MediaTek Helio G25 processor with 3GB of RAM and 32GB of onboard storage. A microSD card is available for memory expansion of up to 512GB. Camera-wise, the … [read full article]
The Better Business Bureau (BBB) National Programs’s National Advertising Division has advised T-Mobile to make changes in its claims after receiving a complaint lodged by Comcast. The agency told the Un-carrier to stop using the words “fast” and “reliable” in its T-Mobile Home Internet service claims. Meanwhile, they gave an approval to T-Mo’s usage of the “your price is locked in” claim since T-Mobile did not make any changes to its Home Internet monthly charge. The NAD, …
