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T-Mobile extends Mike Sievert’s contract, Neville Ray announces retirement from company

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Back in February, T-Mobile’s President of Technology, Neville Ray, announced his plans to retire from the company by Fall 2023. Upon his resignation, Ulf Ewaldsson will be taking over his role. Ewaldsson is currently the Executive Vice President and Chief Network Officer for T-Mobile, US.  Ray has been part of the company for 23 years. He has helped in architecting T-Mobile’s network strategy, from 2G … [read full article]

T-Mobile’s newest Line On Us offer has a glitch

Earlier this week, T-Mobile rolled out a new “Line On Us” promotion that limited the free offer to a select number of prequalified customers. When the new offer was reported, it was said to only be available to Magenta Max customers who had no other free lines of service on their account. But when the terms and conditions of the offer were officially unveiled, a glitch seems … [read full article]

T-Mobile is bringing back MLB.TV offer for limited period

T-Mobile is bringing back one of its popular freebies.  According to PhoneArena, T-Mobile, Sprint, and Metro by T-Mobile customers on qualifying plans will be able to get a free year of MLB.TV once again. The freebie will be available between March 28th at 5am ET and April 4th at 4:59 am ET. The freebie will be available via the T-Mobile Tuesdays app.  Unfortunately, this is the only … [read full article]

Report: T-Mobile’s new offer is available to select (small) number of customers only

T-Mobile is getting ready to roll out a new offer tomorrow, March 9.  As revealed by The Mobile Report (formerly The T-Mo Report), the Un-carrier will be offering a “special free line” of service to select customers. The offer has not yet been publicly announced, yet its details have been revealed through a leaked document shared to the publication.  Apparently, T-Mobile plans to … [read full article]

Report: T-Mobile is shutting down 4 of its Signature Stores

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T-Mobile is shutting down a number of its Signature Stores.  This report comes from The T-Mo Report, who revealed that four out of six T-Mobile Signature Stores locations will be closing down soon. The affected locations include San Francisco, Chicago, Miami, and Santa Monica.  These stores are different from the regular T-Mobile stores since they offer exclusive premium experiences, such as phone demos, VR, a live … [read full article]

T-Mobile provides assistance amidst Winter Storm Olive

T-Mobile is sending assistance to communities affected by those affected by Winter Storm Olive.  In an earlier release, the Un-carrier sent out its concern to those in the Northeast and Midwest. It also announced that they are currently monitoring how the winter storm is affecting customers and will be assessing and monitoring its equipment.  T-Mobile also revealed that its network encountered minimal disruptions due to commercial power loss, particularly in a small number of sites in or … [read full article]

Modem update bricks more than 30k T-Mobile Home Internet devices

Some T-Mobile Home Internet users are currently facing a problem with their gateway devices. As revealed by The T-Mo Report, a new firmware update has caused around 24% of units “to lose all communication with the network.” This issue is currently affecting T-Mobile Home Internet users with the Sagemcom Fast 5688W gateway device.   The report shared confirmation of the issue caused by the MR3 device update … [read full article]

T-Mobile will be shutting off its 2G network in April 2024

If you’re still using T-Mobile’s 2G GSM network, you may need to update your device to a newer one– even if it’s just a 4G smartphone. This is because T-Mobile will be switching off its 2G GSM network on April 2, 2024.  On its website, the Un-carrier explained this move as: “Across the industry, wireless companies have retired older network technologies as part of an … [read full article]