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Viral video shows T-Mobile manager allegedly drunk at work

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For years, T-Mobile has bagged the award for top notch customer service. But unfortunately, things happen that often requires corporate to step in and apologize for such situations.  Recently, a TikTok video has gone viral showing a T-Mobile manager who appeared intoxicated at work.  The video shows a customer calmly discussing with a T-Mobile store manager in Minnesota over the weekend. The customer came in to get … [read full article]

T-Mobile bags Ookla’s Speedtest Q4 2022 study

T-Mobile has just earned itself new bragging rights for its 5G network. An independent survey revealed the Un-carrier topped its overall network performance test.  Earlier today, Ookla unveiled its Speedtest Global Index Market Analysis US Q4 2022 report where T-Mo topped every single category for overall network performance. In addition to this, the study found T-Mo as the fastest in 45 states and the District of Columbia as well … [read full article]

Report shows Costco locations where T-Mobile will be exclusively sold

Although T-Mobile did not formally announce it yet, we’ve gotten confirmation on the report that the Un-carrier will now be sold in select Costco locations through yesterday’s announcement:  Store-in-store – We will continue to offer customers the convenience to purchase T-Mobile products and services where they already shop. Small kiosks at mass merchants and big-box retailers such as Costco, Walmart, Best Buy and elsewhere will be … [read full article]

T-Mobile deploys emergency response teams to areas affected by tornadoes

T-Mobile is responding to the tornadoes that have hit across Georgia and Alabama. The Un-carrier has expressed its thoughts for those impacted by this devastation.  In a blog post today, T-Mobile announced that it has deployed its Community Support teams early this morning. These teams are heading to Selma, AL and Griffin, GA along with emergency response vehicles that will provide various services and supplies. Affected … [read full article]

T-Mobile shuts down its brick-and-mortar stores, announces new distribution changes

Earlier today, NWIDA heard reports that “many, if not all’ Territory Managers at T-Mobile were being let go. The report shared that this could be “another step in T-Mobile going to a (vast) majority of corporate owned stores and eliminating the dealer network.” After a few minutes, the report was confirmed that T-Mobile announced its … [read full article]

Some Pixel users on T-Mobile’s network are not getting updates

One of the reasons why many smartphone users opt to use a Pixel smartphone is the fact that they get timely Android OS and security updates. They are almost always the first ones to get a major Android OS update whenever it is released. And usually, the update comes like clockwork, almost as soon as a new month comes.  Unfortunately, this isn’t the case for many Pixel users on T-Mobile’s network. And today, these frustrations have come … [read full article]

TCL’s new Tab 8 LE tablet is coming to T-Mobile, Metro by T-Mobile

Recently, TCL has been introducing its newest devices in the market. But it looks like they aren’t done unveiling its new devices. According to XDA Developers, TCL will be announcing its new Tab 8 LE tablet; which will be available on T-Mobile and Metro by T-Mobile starting this week.  The Tab 8 LE comes with an 8-inch display and an 800×1280 resolution. From … [read full article]

Report: T-Mobile is in talks with Mint Mobile over acquisition rumors

There are reports that T-Mobile US Inc. is considering acquiring Mint Mobile. The latter is a budget wireless provider that is partly owned by actor Ryan Reynolds.  Right now, information on this report is scarce. But according to Bloomberg, the two companies are currently discussing the possibility. A final decision has not yet been made so there’s still the possibility that Mint Mobile could decide … [read full article]

More details on T-Mobile-Costco arrangement are revealed

As a follow up to last week’s report that Costco will be running a pilot program that will sell T-Mobile’s products in its stores, an update has been released. The T-Mo Report revealed that the Un-carrier will be the exclusive wireless provider in 178 Costco stores.  The publication shared documents detailing this new move from the Un-carrier. The documents reveal that … [read full article]

Report reveals next T-Mobile Tuesdays freebie

T-Mobile has a new item to give away to its customers. Using the T-Mobile Tuesdays app, the Un-carrier will be giving away a branded umbrella next.  This was earlier revealed by The T-Mo Report, who shared the images of what the umbrella will look like. The umbrella has an alternating panel of a solid black and one with T-Mobile’s shortened logo. It has a plastic handle and an expanding metal … [read full article]