As you may well know, I’ve been hanging around in Barcelona for the past couple of days covering MWC for Phonedog.com. By now, you will also almost certainly know that Samsung launched its next Galaxy S device. The S5 takes some of the great features from the S4, improves them and slaps some porous faux-leather covering on the rear shell. And while it … [read full article]
Last weekend, T-Mobile did the best it could to upset loyal BlackBerry users by suggesting they switch to the iPhone. The loyalists didn’t like it, and T-Mobile apologized, and tried to … [read full article]
Yesterday, we were given information by one of our sources on some upcoming changes to the JUMP! program. Shortly after publishing, T-Mobile got in touch to confirm that it is coming and to clear up some of the … [read full article]
Looks like T-Mobile’s plans for February 23rd are going to be a big more major than we’d anticipated. We’ve already heard of the companies plan to introduce a new Stateside International Talk … [read full article]
A few days ago we heard from a source that T-Mobile was about to launch a new plan to allow customers from the U.S. the ability to call friends or family in Mexico as … [read full article]
Another report, published yesterday by WSJ states that Sprint and SoftBank executives are regrouping to re-think its potential move to acquire T-Mobile. While many of us aren’t at all shocked, SoftBank and Sprint’s executives have been “surprised by the level of opposition and its public nature”. Although they were certainly expecting some opposition, and always assumed it would need to put forward … [read full article]
One of the biggest challenges for phone retail staff when selling contracts is signing up lower credit class customers. In T-Mobile’s case specifically, deposits are required for anyone with low credit score. This is pretty common practice, and not only in the States. As a former T-Mobile UK staff member, it was one of the worst feelings having worked through … [read full article]
Part of T-Mobile’s big wave-making last year was the addition of free international roaming in 100 countries as part of its Simple Choice plans. It was the first time any major carrier had been as bold, and has already seen positive results for those traveling abroad. A handful of blog posts across the tech scene have lauded its benefits, … [read full article]
According to a report on DealReporter, SoftBank is close to securing $45 billion in financing from a number of large banks. According to the site’s sources, those banks include JP Morgan, CitiGroup and Bank of America. Reports from the past couple of months have [read full article]
Ever since the Uncarrier movement, the company’s made it clear that it’s trying to get rid of customer “pain points”. In other words, areas of the U.S. smartphone market that are restrictive and end up creating a poor customer experience, or frustrating people. For CEO, Legere, it’s always been about changing a broken industry. The old model of subsidizing smartphone cost is … [read full article]
