Archive | August, 2018

T-Mobile Galaxy Note 9 units begin arriving for pre-order customers

The Galaxy Note 9 doesn’t officially launch for a couple more days, but some lucky T-Mobile pre-order customers are getting their new phone today. TmoNews reader Adam received his Galaxy Note 9 from UPS today, and he sent along a couple photos showing off his new piece of kit. As you can see, he chose the Ocean Blue model that comes with a yellow S Pen, and the color combo looks pretty nice. T-Mobile has[read full article]

Samsung begins taking pre-orders for T-Mobile version of Galaxy Watch

T-Mobile wasn’t ready to spill its launch date for the Galaxy Watch when the new wearable was announced earlier this month, but now some of that information has come out. Samsung is now taking pre-orders for the T-Mobile versions of the Galaxy Watch. The 42mm version is available in Rose Gold and is priced at $379.99, while the 46mm model comes in Silver and is priced at $399.99. Pre-orders are expected to ship the … [read full article]

T-Mobile reportedly asking its MVNOs to publicly support Sprint merger

T-Mobile has been busy lately launching new rate plans and Un-carrier movies, but that doesn’t mean it isn’t also still working on getting regulatory approval for its merger with Sprint. According to a new report from Reuters, T-Mobile is reaching out to smaller providers that utilize its network and asking them to come out and publicly support the T-Mo-Sprint merger in order to push regulators to approve it. T-Mobile’s suggestions include issuing public … [read full article]

T-Mobile Galaxy S8 and S8+ now getting security updates

UPDATE: Looks like the Galaxy Note 8 is receiving an update, too. TmoNews reader TR got an update to version N950USQU5CRG7 that includes the July 1, 2018 Android security patches. UPDATE 2: T-Mobile has posted its info on these updates, and all three include a Samsung VOC fix in addition to their security patches.   A couple of days after T-Mobile’s Galaxy S9 and S9+ began receiving new software updates, it’s time for … [read full article]

T-Mobile Galaxy S9 and S9+ updates bring August security patches

One week after their last updates, the T-Mobile Galaxy S9 and Galaxy S9+ are being updated again. T-Mobile is updating its Samsung Galaxy S9 and S9+ to version G960USQS3ARG8 and G965USQS3ARG8, respectively. T-Mo hasn’t updated its support pages quite yet, so the full changelogs aren’t yet known, but we do know that they include the August 1, 2018 Android security patches. These updates are now going out over the air, and TmoNews readers Mitchell and … [read full article]

OnePlus 6T will reportedly launch at T-Mobile

OnePlus has long sold unlocked phones that work on T-Mobile, including the OnePlus 6 shown above, but soon OnePlus may actually have a phone on T-Mo’s shelves. The OnePlus 6T will be sold by T-Mobile when it launches in October, according to sources speaking to CNET. T-Mobile will reportedly be the exclusive U.S. carrier partner for the new OnePlus phone, and it’s expected that there will be a special version of the phone that’s “optimized” for … [read full article]

T-Mobile finishes first in latest J.D. Power Wireless Purchase Experience report

After coming out on top in J.D. Power’s Wireless Purchase Experience study at the start of 2018, T-Mobile has once again finished first in J.D. Power’s report. J.D. Power today released its 2018 U.S. Wireless Purchase Experience study, which examines customer purchase experience when they use one of three channels: phone calls, a retail store, or a website. The purchase experience satisfaction is measured in store sales representative, website, offerings and promotions, phone sales representative, … [read full article]

T-Mobile will give customers a free T-Mo zip pouch next Tuesday

The gifts for next week’s T-Mobile Tuesday have been revealed, and they include another piece of T-Mo-branded gear. On Tuesday, August 21st, T-Mobile customers can get a free T-Mobile zip pouch. The pouch itself is black, but it includes a magenta stripe and a T-Mobile logo. It’s unclear exactly how large the pouch is, but it could come in handy for carrying around stuff like chargers and cables. Also coming next week is a $2 [read full article]

T-Mobile to offer Live Nation concert deals and free Pandora Plus

Team of Experts isn’t the only announcement that T-Mobile made today. T-Mobile says that it’s giving customers “Rockstar Status” with two music perks. First, T-Mo has entered into a multi-year partnership with Live Nation to give subscribers perks to concerts. Customers can get access to last-minute seats at shows, and soon, T-Mo subscribers will also get access to reserved seats in sold out sections of concerts. These tickets will be available in “hundreds of concerts” 30 … [read full article]

T-Mobile launches Team of Experts for better customer service

T-Mobile’s next Un-carrier move is all about customer service. T-Mobile Team of Experts is a group of 30 to 40 customer care employees that serves a city. These customer service reps sit together and are trained on a wide range of topics so that you don’t have to get bounced around from one person to another. These reps can also work with specialists in T-Mobile’s retail stores and engineering for more specialized issues. When you need … [read full article]