Sidekick Outage

Now that there is finally a way to restore those precious contacts you might have lost, you may still have a few questions buzzing around waiting to be answered. Over the next few days, T-Mobile will notify affected customers of this update via SMS advising them to log in to My T-Mobile. Customers who do not have access to a computer can contact Customer Service... Read more »

With Danger/Microsoft's recent update promising to restore contacts this week, it looks like they are following through on their word. Sidekick users can go to their My T-Mobile webpage to download their contacts and then restore them either to their Sidekick or whatever device they've replaced it with. You can have all your contacts in ten easy steps! It's... Read more »

Well here we go again! Another update from Microsft/Danger. Microsoft says they still continue to work around the clock on restoring sidekick users data that was lost and apologize for the inconvenience this has caused. They claim they're making steady progress and hope to have all personal contacts restored by this week and the remainder of the personal info... Read more »

At this point the Sidekick data outage needs no introduction. T-Mobile USA now reports that Sidekick data syncing is back online but it is still "unstable". Users should back up (use tutorial here) any data and restrain from performing a hard reset. Simply power-cycling your device (Menu ->Power Off, letting your Sidekick turn off on its own and then powering it... Read more »

T-Mobile announcing the Danger/Microsoft server failure which resulted in many users losing their personal info (maybe forever), has left Sidekick users frustrated with T-Mobile. Even with the free month of data service, subscribers are still unhappy. The guys over at Gizmodo have received a tip that T-Mobile has offered the customer discounts on other... Read more »

With the recent Sidekick data disruption update, T-Mobile claimed that some Sidekick users have lost their personal info forever (though they are still working on restoring it) because of the server failure. The guys over at Hiptop3 have put together a nice way to back up all your info, so even if this does ever happen again (hopefully, not), you won't be one of... Read more »

It has been over a week now since the Sidekick data disruption had plagued us. For those of you wondering what the cause of the Sidekick data outage was, T-Mobile has revealed to the public the problem behind it all. T-Mobile and Danger, a subsidiary of Microsoft, are once again apologizing for the inconvenience the data disruption has caused Sidekick owners.... Read more »

This service interruption that has plagued all Sidekick users nationwide doesn't seem like an ordinary outage. Many of you Sidekick users (including myself) have been very frustrated with the Sidekick data outage that has been going on since last Friday and T-Mobile has assured us all that they are working with Microsoft and Danger on the issue as quickly as... Read more »