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T-Mobile Ranks Second In Customer Service According To Consumer Reports

One of the T-Mobile claims to fame has always been outstanding customer service in an industry known for anything but that. A JD Power favorite, T-Mobile has seen an increased need for outstanding customer service support with the Sidekick debacle and outage that caused widespread anger against T-Mobile for being so quiet regarding the issue. Either way, Appleinsider points out that T-Mobile, while scoring behind Verizon, was found to be superior to … [read full article]

OTA Update For Motorola Cliq Today?

Reports are coming in regarding an anticipated Motorola Cliq OTA update that hopefully addresses a number of lingering issues. Set to improve battery life, touchscreen and Bluetooth response, the Cliq is in need of a fast fix. With yesterday’s reports of less than impressive sales combined with a rumored shift from T-Mobile marketing buzz for the Cliq, Motorola needed to address these issues quickly. And while the Cliq may be overshadowed by the Droid in terms … [read full article]

T-Mobile Touch Pro2 For Free

Those of you still looking to get a Touch Pro2 for a cheap price just before the holidays, it looks like you’re in luck! Courtesy of WMdeals, you can get a brand spankin’ new T-Mobile Touch Pro2 for $0.00 (Yup that means free) with a new service activation. Also trade-in your old smartphone and get up to $100 cash back! I don’t know about you but I’d jump on this offer…like now! Beats paying the … [read full article]

LG And T-Mobile USA Looking To Partner Up?

One of the questions I get asked the most is why doesn’t T-Mobile carry any phones from LG? While that’s a question I can’t answer, the good folks at Telecomskorea believe that’s about to change. As LG has watched its relationship with Verizon, their predominant North American partner decline, LG is looking to find alternative partners in the US to stop its declining market share. According to the article, T-Mobile officials “reportedly” visited LG’s headquarters in Seoul … [read full article]

T-Mobile Losing Interest In Motorola Cliq?

While hype for the Motorola Cliq was high, sales of the phone have unfortunately turned out to be unexpectedly low. So low in fact, that Oppenheimer analyst Ittai Kidron says T-Mobile has actually lost interest in the device–due in part to lingering issues with battery life, which I can personally attest as my own reason for not sticking with the phone. T-Mobile spokeswoman Alexandra Trask told FierceWireless that sales have been positive and disputes reports that Cliq … [read full article]

T-Mobile To Pickup iPhone In 2010?

The iPhone is arguably the most loved or loathed phone available right now, and AT&T has absolutely reaped tremendous rewards from being the sole carrier. However, Apple and AT&T know the exclusivity agreement between them won’t last forever since current estimates are putting iPhone exclusivity in jeopardy sometime in the 3rd quarter of 2010. So while rumors run amok regarding a possible Verizon/Apple venture, we ask the question, what about T-Mobile? Thankfully a Thomas Weisel analyst states … [read full article]

Holiday Pricing Reminders

While Black Friday has already come and gone, T-Mobile is still offering the very same deals as yesterday on a trifecta of devices. The Motorola Cliq, Blackberry Bold 9700, and the Samsung Highlight are all $50 off through tomorrow, November 29th. Three phones that offer up something for everyone and nobody has ever complained about $50 off. So if you scooped one up yesterday, sound off below, or if you’ve been waiting for the … [read full article]

Save Money With Bing!

As I am the diehard Google fan, I have yet to fully embrace anything Bing has to offer, however some of you may feel differently judging from the picture above. That’s right; Bing is offering 35% cashback on T-Mobile purchases, now through December 2nd. Of course, I can’t say it’s on EVERY single purchase as I don’t fully comprehend the Bing cashback program but 35% on something is better than nothing. So if you’ve been holding out … [read full article]

LTE in Late 2012?

Now, I can’t speak of how accurate this information is, so please have your salt in hand.  Deep in this 3G America document (page 3 of 3 actually) there is a line saying that T-Mobile USA will be deploying LTE in Q4 of 2012.  While this is a year after AT&T (who are just trying to play catch up with Verizon) I am not worried.  If you remember correctly, T-Mobile is setting up to … [read full article]

Happy Thanksgiving From TmoNews

On behalf of the TmoNews team, I want to wish you all a very happy Thanksgiving. It has been a pleasure heading this blog for over 18 months now and it has been my honor to do this day in and day out. So thank you, thank you all for reading, for writing in and just for showing support. Not to be totally and completely sappy but I am eternally grateful for all the support, you, the … [read full article]

Welcome to 3G Bloomington & Lafayette Indiana

T-Mobile is on fire with 3G launches this week. Today two more cities have been added to T-Mobile’s 3G network. T-Mobile is still on the verge of rolling out 3G to as many cities as possible! That’s right, the lucky residents of Bloomington & Lafayette Indiana, 3G is officially here! Congratulations guys! I know you’ve been waiting a long time for this moment! Think of this as Magenta’s gift to you for the holidays!  And what’s better … [read full article]

T-Mobile Job Opening Leads to Speculation

False Alarm, as the job description points out: The overall market for mobile handsets is expected to experience rapid growth over the next several years as consumers continue to use mobile devices for an increasing portion of their communication needs. Much of this growth will be driven by the ongoing introduction of outstanding devices that allow for a deeper, richer mobile experience on an ever-broadening set of platforms and … [read full article]