Tag Archives: Metro by T-Mobile

Coolpad Legacy launching at Metro by T-Mobile with 6.36-inch screen, 4000mAh battery

A new Coolpad smartphone is landing on Metro by T-Mobile shelves today. The Coolpad Legacy is available from Metro by T-Mobile starting today. The MSRP for the Legacy is $129.99, but Metro will give it to you for $29.99 if you switch and get a $50 or higher rate plan. The front of the Coolpad Legacy is dominated by a 6.36-inch 2160×1080 display with a 13MP above it. Around back is a dual camera … [read full article]

T-Mobile internal memo leak offers info on executive moves, teases ‘confidential new initiative’

A new T-Mobile memo has leaked out that details some executive moves and teases an upcoming initiative. T-Mobile CEO John Legere and COO Mike Sievert outline the upcoming changes in the memo, which was sent to T-Mo employees and leaked by GeekWire. Jon Freier is getting the expanded role of Executive Vice President, Consumer Markets with Metro by T-Mobile’s sales team reporting to him. Freier has been with T-Mobile for 24 years. Matt … [read full article]

Moto G7 Power now available from T-Mobile with 6.2-inch display and 5000mAh battery

When we spotted the Moto G7 Power in Metro by T-Mobile’s online store yesterday, we said that a launch on T-Mobile wasn’t far off. Today the Moto G7 Power is available from T-Mo. You can now buy the Moto G7 Power from T-Mobile for $9.50 down and $9.50 per month for 24 months, or $237.50 full retail. It’s also available to lease through JUMP! On Demand for $36 down and $9 per month for 18 … [read full article]

Moto G7 Power appears in Metro by T-Mobile’s online store

Motorola confirmed earlier this year that the Moto G7 Power would be launching on both T-Mobile and Metro by T-Mobile, but no release info was given at the time. Now it looks like the launch is upon us. The Moto G7 Power has quietly appeared in Metro by T-Mobile’s store. Pricing is set at $209.99, but you can get one for $59.99 when you switch to Metro and sign up for a $50 or … [read full article]

Metro by T-Mobile automated device swap system having issues, but $15 fee not being charged

Remember late last year when Metro by T-Mobile said it would allow customers to change devices for free following a brouhaha about it enforcing a $15 fee? Recently there have been concerns that that fee had come back, but there’s an explanation for what’s going on. Metro by T-Mobile customers on Twitter and Reddit have said this week that the $15 device swap fee had returned. Some folks said that free swaps only … [read full article]

T-Mobile confirms Samsung Galaxy S10 pricing and deal info

The Samsung Galaxy S10 family is now official, and you’re probably wondering how much it’ll cost to get Samsung’s next big thing in your pocket. Now I’ve got that info for you. T-Mobile’s pricing for the Samsung Galaxy S10 will start at $99.99 down and $22.23 per month for 36 months for the 128GB model. If you’d prefer the 128GB Galaxy S10+, you can expect pricing to start at $199.99 down and $22.23 per month … [read full article]

T-Mobile finishes first in J.D. Power U.S. Wireless Purchase Experience study, Metro tops prepaid category

After coming in first in J.D. Power’s recent U.S. wireless customer care study, T-Mobile has now come out on top in another J.D. Power report. T-Mobile has finished first in the postpaid portion of J.D. Power’s new U.S. Wireless Purchase Experience study. T-Mo earned 854 points out of 1000 possible, with AT&T coming in second with 846 points. Verizon finished third with 837 points and Sprint rounded out the four major U.S. carriers with 815 points. … [read full article]

Moto G7 Power official with 5000mAh battery, coming to T-Mobile and Metro by T-Mobile

Motorola today introduced its Moto G7 series of Android phones, and it confirmed that one of them will be making its way to T-Mobile. The Moto G7 Power will launch at T-Mobile and Metro by T-Mobile. Exact launch details and pricing for T-Mo and Metro aren’t yet available, but Motorola said today that the Moto G7 Power will begin rolling out in the U.S. this spring with a starting MSRP of $249. When it comes … [read full article]

T-Mobile comes out on top in J.D. Power’s latest wireless customer care study

T-Mobile finished first in J.D. Power’s U.S. Wireless Customer Care Performance studies in 2018, and it looks like 2019 is starting out the same way. J.D. Power today announced the results of its 2019 U.S. Wireless Customer Care Performance – Volume 1 study, and T-Mobile has beaten out the competition. T-Mo finished with 833 points out of 1,000, well ahead of Verizon and its 812 points. AT&T came in third place with 799 points, and … [read full article]

Metro by T-Mobile now offering a way for customers to change devices for free

Metro by T-Mobile made headlines earlier this week when it confirmed that it would begin enforcing a $15 plus tax fee any time that a customer wanted to change a device. Now it looks like it may have backed off that policy a bit. Metro by T-Mobile confirmed to me today that customers can now change their device for free over the phone. “All current Metro customers can now complete a device (IMEI) change free … [read full article]