Tag Archives: Metro by T-Mobile

Alcatel bringing Joy Tab tablet, Go Flip 3 with Google Assistant to T-Mobile and Metro

Alcatel has a couple of new devices coming to T-Mobile. First up is the Alcatel Joy Tab, a new Android tablet that’s launching at T-Mobile and Metro by T-Mobile this October. It’s got an 8-inch 1280×800 display that supports Night Light, a blue light filter that Alcatel says will help reduce visual fatigue and optimize brightness. Alcatel is also including CloserTV, an app that combines streaming services like Netflix, Hulu, Amazon Video, and cable … [read full article]

New York City files lawsuit against T-Mobile for ‘rampant’ sales abuse of Metro customers

T-Mobile has been hit with a lawsuit from New York City. The lawsuit, filed this week, alleges that T-Mobile has engaged in “rampant” sales abuse of customers through its prepaid Metro by T-Mobile brand. New York City’s complaint says that it’s identified more than 2,200 violations by T-Mo spread through 56 stores in all five boroughs, including both authorized dealers and stores run by T-Mobile’s MetroPCS NY unit. The complaint goes on to say that … [read full article]

T-Mobile ranks No. 1 in J.D. Power Wireless Purchase Experience Study for fourth straight time

T-Mobile has once again come out on top in a J.D. Power study. T-Mo has finished first in the new J.D. Power Wireless Purchase Experience Study – Volume 2, making the fourth straight time that T-Mobile has been the top-ranked U.S. carrier in this J.D. Power report. T-Mobile scored 864 points out of 1,000 in this latest study, an improvement of 10 points over T-Mo’s scores in the last two J.D. Power wireless purchase … [read full article]

T-Mobile and AT&T team up to fight robocalls with cross-network call verification

Normally when T-Mobile is talking about AT&T, it involves John Legere mocking the big blue carrier. But today T-Mobile and AT&T are teaming up. T-Mobile and AT&T today launched cross-network call authentication using the SHAKEN and STIR standards. These are the technologies that power T-Mo’s Caller Verified feature, and they verify that an incoming call is actually from the number listed on your caller ID and not a robocaller or a scammer spoofing the number to … [read full article]

T-Mobile finishes first in J.D. Power customer care report for 18th time

J.D. Power’s latest report on U.S. carrier customer care is out, and T-Mobile has come out on top once again. In its 2019 U.S. Wireless Customer Care Performance Study – Volume 2 report, T-Mobile beat out the other major U.S. carriers with a score of 847 points out of 1000. That beats the 833 points that T-Mo got in J.D. Power’s first 2019 customer care report that came out in January, and it marks the 18th time … [read full article]

Metro by T-Mobile deal offers iPhone 7 for $49.99

Metro by T-Mobile is following up last week’s Android smartphone deal with an offer for folks who prefer iOS hardware. Metro is now offering an iPhone 7 for $49.99. The discount applies to the 32GB version of the iPhone 7. To get this deal, you must port your phone number to Metro and show ID for verification. Phone numbers currently on T-Mobile or active on Metro in the past 90 days aren’t eligible for this … [read full article]

Moto E6 is coming to T-Mobile and Metro by T-Mobile

One year after a couple of Moto E5 variants arrived at T-Mobile, Motorola’s newest member of its affordable Moto E family has been revealed. The Moto E6 is official, and it’s coming to both T-Mobile and Metro by T-Mobile. There’s no launch info available for T-Mo or Metro quite yet, but the Moto E6 is available from Verizon starting today, so a T-Mobile release may not be far off. Pricing for the Moto E6 is … [read full article]

Metro by T-Mobile offering free Samsung Galaxy A20 when you switch

Just days after T-Mobile launched a Samsung smartphone deal, Metro by T-Mobile is rolling out its own Samsung special. Metro is now offering a free Samsung Galaxy A20 when you switch your number to its service. Just port your number to Metro by T-Mobile from a different carrier and buy a Galaxy A20, and you’ll receive an instant $239.99 rebate to cover the cost of your new phone. The fine print of this deal states … [read full article]

Palm phone features 3.3-inch screen, now available unlocked for $349.99

The Palm name made a comeback last year with the launch of the new Palm smartphone. When it first arrived, it was a companion phone exclusively available at Verizon, but after recently gaining the ability to work as a standalone device, it’s now shedding its Verizon exclusivity, too. Palm is now taking pre-orders for the unlocked version of its small smartphone. It’s priced at $349.99, and for a limited time, customers who pre-order will get a … [read full article]

T-Mobile customers are the most satisfied among top U.S. carriers, report says

A new report says that T-Mobile customers are the most satisfied among all of the top four U.S. carriers’ subscribers. T-Mobile finished with a customer satisfaction score of 76 out of 100 in the American Customer Satisfaction Index’s (ACSI) Wireless Service and Cellular Telephone Report 2018-2019. U.S. Cellular and Verizon weren’t far behind, each with a score of 74, while AT&T earned a score of 73 and Sprint rounded things out with a score of … [read full article]