Metro by T-Mobile automated device swap system having issues, but $15 fee not being charged

Remember late last year when Metro by T-Mobile said it would allow customers to change devices for free following a brouhaha about it enforcing a $15 fee? Recently there have been concerns that that fee had come back, but there’s an explanation for what’s going on. Metro by T-Mobile customers on Twitter and Reddit have said this week that the $15 device swap fee had returned. Some folks said that free swaps only … [read full article]