It’s always a good idea to thoroughly ask questions when making a new phone purchase, adding a line, or getting an offer from your wireless carrier. This is so you can avoid getting surprised with any hidden fees that may be associated with your purchase. This is what happened to a T-Mobile subscriber recently who shared his experience on Reddit. The customer purchased a … [read full article]
Remember late last year when Metro by T-Mobile said it would allow customers to change devices for free following a brouhaha about it enforcing a $15 fee? Recently there have been concerns that that fee had come back, but there’s an explanation for what’s going … [read full article]
Metro by T-Mobile made headlines earlier this week when it confirmed that it would begin enforcing a $15 plus tax fee any time that a customer wanted to change a device. Now it looks like it may have backed off that policy a bit. Metro by T-Mobile … [read full article]
Heads up, Metro by T-Mobile customers, because the next time that you change your device, you’ll be hit with a fee that you may have previously avoided. Metro by T-Mobile is now charging a $15 fee plus taxes whenever a customer changes devices. The fee was spotted by users [read full article]
Heads up, folks, because T-Mobile has announced a fee change that’s going to affect some T-Mo customers. Starting June 10, 2017, the Regulatory Programs & Telco Recovery Fee for select T-Mobile accounts will increase. The cost will go from $2.71 to $3.18 for voice lines, while data lines will see their fee increase from $0.98 to $1.16. This change doesn’t affect T-Mobile customers on [read full article]
In T-Mobile’s support pages, the company has announced that from March 22nd it will be changing some of the taxes and fees on its plans. The carrier states that this should result in a bill decrease for the majority of its customers, but for some, bills will remain the same or increase by no more than 1-2% of the total … [read full article]
I came across an article yesterday afternoon from Matthew Miller, a ZDNet Contributor and T-Mobile customer whom I also had the pleasure of meeting this week at CES. Miller’s post highlights five simple recommendations for T-Mobile in 2012 to help solidify their user base and re-establish themselves as a player in the US wireless market. T-Mobile highlighted at their 2012 CES event that they continue to … [read full article]
Word has gotten out that T-Mobile has been sending out notices like the one seen in the image above regarding an upcoming increase in T-Mobile’s Regulatory Programs Fee. While plenty of you have emailed in the last 24 hours with hopes this might give you an escape from your T-Mobile contract we don’t believe that is the case. [read full article]
