Tag Archives: EIP

Report: T-Mobile Planning on Stretching Phone Payments to Three Years

T-Mobile appears to be testing 36-month equipment installment plans, a significant departure from its current 24-month payment structure that could align the carrier with industry competitors Verizon and AT&T. According to a report from The Mobile Report, evidence of the extended payment option surfaced through internal company documents and briefly appeared on T-Mobile’s website before being removed. Galaxy Watch devices temporarily displayed 36-month Equipment Installment Plan (EIP) terms on the carrier’s site, suggesting the company may … [read full article]

T-Mobile: To Implement Improved Device Upgrade Features Soon

T-Mobile customers can expect to see some changes when they upgrade their device via the website or the T Life app. The good news is that these changes appear to improve the process for customers.  The Mobile Report recently received insider documents describing these changes, which will be effective starting August 29th. The outlet shared that there will be three major improvements to digital upgrades: Better Promotional Credits Rundown The first change is that customers now … [read full article]

Report: T-Mobile Has an Upcoming Change on EIP Bill Credits Policy

T-Mobile’s latest move is sure to gain negative attention from its avid subscribers. And for many, this just might be the final nail in the coffin to entice them to switch to another carrier.  As spotted in an internal document obtained by The Mobile Report, the Un-carrier is preparing to change its bill credit policy on device promotions. This new change will affect promotions offered on new lines and trade-ins.  In the past, customers were able … [read full article]

Leaked document reveals T-Mobile to offer $0 down on select devices under EIP

t-mobile-$0-down-eip-promo

T-Mobile is really keen on getting its customers on a device installment plan. As revealed by this report, T-Mobile will soon be launching a new promotion that will encourage its customers to sign up for an Equipment Installment Plan (EIP).  The publication released an internal document that detailed the promotion, which will apparently start on September 3rd. All T-Mobile customers eligible for an EIP will be able to get $0 down on these devices: Apple iPhone … [read full article]

T-Mobile announces new trade-in deal, expands 36-month EIP to more devices

T-Mobile’s newest deal will kick off this Friday. Starting October 19th, customers can trade in their existing smartphone and get a new flagship smartphone for as low as $10 per month. The phones that are eligible for this deal include the Samsung Galaxy Note 9, Galaxy S9, Galaxy S8, LG V40 ThinQ, LG G7, iPhone XS, iPhone XS Max, and iPhone XR. With this deal, T-Mobile will give you $360, $250, or $150 via 36 monthly … [read full article]

T-Mobile testing 36-month payment option for Equipment Installment Plan

T-Mobile’s Equipment Installment plan lets you spread out the cost of a new smartphone over 24 months, but some customers are now seeing a slightly different EIP payment option. TmoNews reader P Doobs recently noticed that when viewing the Samsung Galaxy Note 9 on T-Mobile’s website, T-Mo offered them a 36-month EIP option at $24.17 per month. The 36-month EIP option showed up for me too, but wasn’t available on any other devices. T-Mobile hasn’t made any official … [read full article]

Calling Out T-Mobile report published by groups that allege false advertising, unfair debt collection methods

Earlier this week, we learned that several consumer advocacy groups were planning to attack T-Mobile for alleged false advertising. Now a website dedicated to this cause has launched. Calling Out T-Mobile is a site that’s largely backed by Change to Win, which identifies itself as a labor group that “seeks to strengthen consumer protections and workers’ rights as part of our efforts to rebuild … [read full article]

T-Mobile being targeted by several groups for alleged false advertising

The same day that T-Mobile was named to Ad Age’s 2015 Marketer A-List, it’s been discovered that Magenta is being targeted for alleged false advertising. New York Attorney General Eric Schneiderman is looking to complaints that T-Mobile’s ads are misleading. Schneiderman has yet to offer an official statement on the matter, and spokesman Eric Soufer declined to share any comment due to “ongoing” investigations. … [read full article]

T-Mobile making minor adjustments to its credit requirements for EIP

If you’ve listened in on any of T-Mobile’s earnings calls this year, a recurring theme is the quality of customers the carrier is attracting. At least it is during the Q&A section. For Wall Street to be confident in TMUS stock, it needs to be confident that the millions of customers signing up to join #TeamMagenta are generating income for the company. But it’s not just about Wall Street. T-Mobile doesn’t want to be signing up a … [read full article]

Confirmed: Accessories will be available on EIP from July 20th

Earlier this month we got word from our sources claiming that T-Mobile would soon being offering premium accessories on EIP from July 20th. Today, the company has officially announced those plans. In a blog post published this morning, Mike Sievert announced that accessories priced from $69-$250 would be available on EIP. “This means you and your family could walk out the door … [read full article]