When we were told that T-Mobile was about to increase tethering allowances for some of its customers, our source told us that grandfathered users wouldn’t be included. So, while anyone on the unlimited 4G LTE/High Speed Simple Choice plan would see an increase of 2GB, the old $70 plan subscribers were being left out. Thankfully, it … [read full article]
Looking at the U.S. wireless industry over the past couple of years seems to be indicating one thing to me: At some point in the future, truly unlimited data plans will die. Speaking at the Re/code conference yesterday, Sprint’s CEO Marcelo Claure stated that – although unlimited works really well for Sprint now – at some point, it will stop offering unlimited data plans. As the carrier partners to offer more content to … [read full article]
A couple of days back, a thread on Reddit started with a user complaining that they had experienced what they believed was throttling. As you’d expect, with a topic like that, the thread soon exploded and now has over 300 comments from people who are customers, fans and even employees of T-Mobile. Some are insinuating that customers are subject to throttling once they start reaching high levels of data usage. It … [read full article]
T-Mobile’s Music Freedom service, launched last year, has been a popular one among consumers. Millions of songs are streamed every day and none of them count against personal data allowances. Since launch, the list of available services has grown and now, 31 streaming services are included in the deal. The latest three aren’t the biggest … [read full article]
RootMetrics, having finished its seventh test in San Jose, has declared three of the top four U.S. carriers as equal in the area. Verizon, AT&T and T-Mobile tied in first place, with T-Mo having the highest score by a small margin. T-Mobile finished with an overall score of 98.5, while Verizon and AT&T were awarded scores of 98.3 and 98.0 respectively. Sprint was a little way behind on 93.7: … [read full article]
A week ago, we pushed out an article asking how you felt about T-Mobile strategy in switching customers from older, legacy plans to new Simple Choice offers. It became clear beforehand that a number of customers weren’t happy about moving to a new plan and potentially losing allowances, or being pushed on to a plan without their permission. Having … [read full article]
Hints at new products can crop up in many places, but often times if it’s a minor device, T-Mobile itself can inform us of new gadgets before they’re available. This time out, that’s exactly what’s happened. In T-Mobile’s Support Pages, in the ‘Mobile Internet’ section, information on a new mobile hotspot has been uploaded. Dubbed the T-Mobile 4G HotSpot Z64, the device has been manufactured by ZTE. All kinds of information … [read full article]
This week, we got hold of an internal memo showing how T-Mobile was going to start addressing customers abusing their unlimited data by downloading tons of content through P2P/torrent sites, and breaking the company’s misuse policy. As we understood it, this was going to be a simple case of singling out those negatively impacting on other customers’ service, making them … [read full article]
In June last year, GigaOM reporter, Kevin Fitchard broke a major story regarding T-Mobile’s plans to bolster its LTE network. Now, he’s back with further information on T-Mo’s plans. In his report last year, Fitchard stated that T-Mobile would be adopting a technology known as 4×2 MIMO (multiple input-multiple output). With MIMO, multiple antennas send multiple transmissions between the transmitter and the device making downloads speedier. Almost all LTE networks … [read full article]
Over the weekend we collected a number of first hand reports from Tmo customers stating that they’d noticed a significant slow down in data speeds over the past few weeks (read our report here). We weren’t really sure what the problem was, but we guessed it wasn’t throttling, or an issue with specific phones. Thankfully, there’s a fix on the way. John Legere, … [read full article]
